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Activating expired trial total security version
Hello, I had a 5pc trial total security version that expired about 10 days ago. If I buy a new 5pc licence key and activate it, Will it extend the expired licnese from date of trial or will it reset license starting date to the new activation date ? Thank you
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I have setup a two factor authentification, but the registered device is out-of-order.
Hi. The registered device can't be accessed anymore and I want to register a new device. But I obviously can't login anymore into my central account. (I now write from a temporary account). What can I do? Rob
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didnt get activation code or email after buying
hi! i just bought the cheapest bitdefender option and i didnt get any sort of activation code or anything like it says i need. i thought since i registered with my email it would just… use my email to connect it but apparently not. i have proof that i bought it i have the charge on my card if you need screenshot proof but…
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heb mijn abonnement verlengd vorige tot 31/08 nieuwe tot 26/08 , ik verlies 5 dagen.
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Upgrade From Total Security And VPN Premium To Ultimate
Hi. I own BitDefender Total Security and BitDefender VPN Premium. I want to upgrade to BitDefender Ultimate Plus. How can I use the current subscription to purchase BitDefender Ultimate Plus? Thank you. Stevo Vani Slovakia EDITED: E-mail removed. Gjoksi
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Does my subscription include auto renewal?
can I ask if my subscription also includes auto renewal? Because once my subscription expires, I do not wish to renew my subscription anymore. Is there a way to cancel the auto renewal?
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Is it me or is BD slipping?
Every year for 15+ years the worst thing about BD has been that automatic renewal they spring on you that charges at least double the previous year.. it's ludicrous having to jump through tons of hoops to correct a matter that shouldn't have happened! Additionally BD has a bad habit of renewing before the actual renewal…
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dlaczego moj bitdefender vpn nie jest premium, jak kupilem pakiet bitdefender premium security ?
kupilem i aktywowalem bitdefender premium security na ktorym pisalo, ze bede mial nielimitowany vpn, nastepnie pobralem te aplikacje razem z antywirusem, ale moj vpn nie jest premium i mam limit 200mb dziennie, jak to naprawic.
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Anyone else get a renewal bill that's doubled since last year?
I use the Mac bitdefender product for up to 3 devices. Last year, I paid about AUD$38 for the annual sub. This year, I've just been sent a renewal notice, the bill is AUD$79.99. I've been migrated to "multiplatform". I don't have any PCs so being "multiplatform" is of absolutely no use to me. So I emailed bitdefender a…
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Change PC name - will it affect Bitdender account
Hi, if I change my PC name will it affect my Bitdender account?
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Bitdefender Central Says Device not covered but subscription has sufficient licenses
Have had a recurring problem with Bitdefender Central. Always seem to have one of the three devices which it says "device not covered" when it also says that the subscription is for 3 devices. How can I get Central to show the correct device coverage? Many thanks
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Bitdefender coupon code
New to Bitdefender. Want to use the 50% off code for the Total Security plan. The site won’t let me apply the code during checkout. Can someone help me?
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Removing device from Central
If I remove a Windows device from Bitdefender Central, what does the user of that device see? Is there a popup saying that Bitdefender is no longer valid? Or something else that happens? I need to remove a device but need to know what will happen on the other end afterward, in case there are questions.
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Password manager in Total Security
According to the website Total Security is supposed to include a password manager, but when I go to my Bitdefender Central the only option is SecurePass which is only available on an additional subscription.
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Activation and extend - different product?
Hi: I have 2 subscriptions of 5 devices of Bit Defender total security. I just bought the Bitdefender Family pack with 15 subscriptions, as I was told that it was also total security. I was trying to activate and extend my current subscriptions, but I wasn't given the option to. Is that because it seems to be a different…
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Refund, and Cancel Auto Renewal
I have tried to filled in the form online to request refund, but the website just keep loading without any response. I also need to cancel auto renwal of my subscription. I am extremely unhappy and felt cheated. Will reolve to court if dont get it resolve ASAP.
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DISAPPOINTMENT
Bitdefender works great, but their accounting and extortionary practices of renewing is becoming absolute sh*t. They offered me a deal on early renewal which I accepted and paid for, yet they have now auto-renewed my other account despite me previously turning that off.
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I activated vpn subscription for a wrong account
Is it possible to transfer the VPN subscription from this account to the one i mainly use?
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hi every one
i want to change my old email id to new email id anyone suggest me how to change
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Renewing a sub, but removing a device?
I have 4 of the 5 devices used. One PC and 3 phones. My renew date in mid August, I have a new phone which I added to the devices, but I don't want it to renew my old phone as a device. Can I remove the old phone from the device list before the renew?
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Combien de licence/ abonnement je peux avoir sur un compte central.
Puis-je utiliser bitedefender central pour mes clients, ou est-il limiter en place? Si oui de combien est la limite? Cordialement
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Activeer code
ik zou graag een activeer code van jullie ontvangen voor Bitdefender Ultimate Security Groet douwe de Jong
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Fake account payment??
I've received this e-mail. I believe it's fake. My account isn't due for awhile. Failed payment notice for your Bitdefender Premium Security subscription Message BodyYour payment information may have expired.There was an issue with the PayPal associated to your account.Next steps to complete paymentClick on the link below…
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Some remote functions greyed out
Hello, When I first had my "Bitdefender Premium Security" I could use remote commands in the Central (Mobile) App. I upgrade my plan to "Bitdefender Ultimate Security" and now I see that the remote functions are greyed out and say "disabled". When I click on one of the commands I get an error that says: "Use a subscription…
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Completely unable to cancel subscription and request refund.
The annual fee was charged on my account today, but I want to cancel my subscription and get a refund. Anyhow I try to get this done through Bitdefender website it doesnt work. Tried it in Chrome, Firefox and Edge on PC, and tried it on my phone, but when I click on the submit button the site just freezes. Really…
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Updating and deleting old closed emails while adding new emails to new accounts
Sorry but this is a long story. Between 6 and 10 years ago, my son added me to his Bitdefender account. At that time I had a gmail account. Then for a year or two I opened my own, free account with the same email and five or six years ago, I opened [*email removed by @Flexx *] and deleted and closed my gmail account…
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how is it possible to have to pay for another year within 3 months?
I did pay for a new year in april this year. Now is there another message in the central that there will be a payment within 25 days. How can i stop automatic payments? Regards, Marja Kwaak
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Bitdefender Internet Security after update now is Total Security
Hello, Today after an update my subscription changed from Internet Security to Total Security Individual.My subscription still says i have 80 days left which is correct,but now i have a different internet suite. Also i clicked on renew to see what happens and i don't even get the option to select Internet Security.
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How to contact Support directly
I have never dealt with a software company that does not have contacts listed for direct support. I would like to suggest a software improvement but see no way. frustrating.
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subscription cancellation
I was unaware of autorenewal and wish to cancel my subscription. Please advise.