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comment changer le numero de ma carte de crdit
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Netgear Armor by Bitdefender vs. Bitdefender Premium Security
I have had Netgear Armor by Bitdefender since I bought my Orbi RB50, and now, when I thought I was renewing Armor, I seem to have also subscribed to Bitdefender Premium Security. Do I need both of these services? What, if anything, is the difference between them?
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Payment issues for renewal subscription
Dears, I have already an active subscription for Bitdefender Total Security and I paid the renewal fees. But Bitdefender is periodically trying to withdraw the re-activation fees from my bank’s account for the same active subscription. please, help me to get a solution for this issue if you have
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(Very) Annoying Automatic Activation of New Subscription
Following notification that my subscription was due to expire on 9th July, I purchased a new subscription and received a new activation code on 16th June. I did not activate the new subscription at this time. Two days later I received the following email: 'We gladly inform you that your Bitdefender Total Security…
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I would like to know if I am protected by Bitdefender
I thought I would try a company other than Norton or Avast. I have gotten alerts of Maleware and Trojans. I like that Bitdefender alerts me on all my devices when someone is attempting to do something dangerous, but I would like to know how protected I am until I get the software
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My "Bitdefender Antivirus Plus" expires in 3 days.
If I want to renew (same plan) for another year, what is the process and how can I see what it will cost me?
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Bitdefender Central Settings - Show/Don't show snap photos - what is that?
In Bitdefender central Setting You can find above option. What is that and how it works? What happens when it is turned on or off? I had problems with finding any information about that feature. Thx in advance!
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Android phones & Bitdefender Total Security
I have Bitdefender Total Security on 2 computers and have had it on my android phones for awhile because my plan says it works on Android systems too. I just upgraded my phones and removed Bitdefender from them and added it back to my new phones. When I look at my account online it looks like the devises are protected, but…
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Executive summary is not working
Who has the same concern now that I cannot see anything on the executive summary?
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How do I manage different products which renew at different times?
I have Total Security which expires in about a month. I later added Digital Security which expires differently. How can I manage my account to see what I have and how to renew each one. Can these be consolidated somehow?
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Renewal or New subscription?
Hi, My 5-device Total Security just expired. I intend to add more devices. Therefore, I intend to buy a 10-device Total Security from a reseller. In terms of beginning the new subscription, Do I just go to Central and add the new activation code? Please advise.
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Activation bugs and support ticket problems
Hello, I was trying to reach through customer support, through email and now this way. Please get me the correct support. I will spam any forum I wish until you get this right. Actual ticket: Device management versus the number of licenses is an absolute mess. I had Total Security installed on multiple Windows and 1…
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"CANCEL SUBSCRIPTION & CONT PROT" should be "CANCEL SUBSCRIPTION RENEWAL"! Agree?
"CANCEL SUBSCRIPTION AND CONTINUOUS PROTECTION" should be "CANCEL SUBSCRIPTION RENEWAL" I suspect that BitDefender knows how confusing and scary that title is and that is why they use it. I don't want my Bit Defender Subscription to end until the end date but I want it to end at the end date and not renew. I expect…
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Bitdefender premium
Hallo ik heb bitdefender premium security opnieuw geinstalleerd maar als ik bitdefender open zie ik dat bitdefender total security heb wat is er fout
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Bitdefender Family Pack subscription not linking to family member accounts
Why aren't my family members accounts not linking to my Bitdefender Family Pack subscription after I sent them a link from Bitdefender Central? I tried the QR code too. They receive the link, download the app and then are required to login in. As they don''t have a Bitdefender account they sign up for one and then login.…
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Login / Authentication Hell Loop
Hi, yesterday, i moved from BD Wallet up to the new BD Password Manager and after it was done, i got stuck in an nightmarish authentication loop : 1) All my passwords are stored in the new BD Password Manager. 2) The new BD Password Manager browser extension is installed and working fine. 3) I click on the extension and it…
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I renewed my subscription but my bitdefender app still says my subscription expires in 2 days?
I entered the activation code sent to me by email and still nothing.
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Bitdefender upgrade to Premium offer
Legitimate email offer? $0.00 for upgrade from Total Security to Premium Security for the remainder of my term (1 yr)?
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Renewed my account but still NOT activated
I have renewed my subscription, entered my activation code and still asking me to renew, why? see below
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Number of emails address per Bitdefender account ?
Can I have more than just the one email account linked to my BitDefender account? Can I have both my recovery email address & the email that is currently linked to my BitDefender account connected to the one BitDefender account? So my question is. Can one BitDefender account have two separate emails attached to the profile…
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Bitdefender central showing devices as disconnected after receiving free month sub
Hi everyone, What happens when you remove a device for example a windows 10 pc from the central? Is this device then no longer protected? I ask because I had an issue with the central and a few of my devices showed as disconnected in bitdefender central for about a day because of an issue in central. It happened after…
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How do I really contact Bitdefender
I got hit by a Trojan that Bitdefender missed about 2 weeks back. I tried running your program but it could not find anything. I tried your method which was useless. I then turn Bitdefender off and tried downloading some other programs. Eventually TotalAV found a Trojan and I thought managed to delete the Trojan but the…
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devices not showing in central
Hi I installed bit defender today and initially put on two devices and as ok in the central app I have just installed it on third device and of the original ones has berated from the devices page of central However it is the device that I am actually logged into centralon ! and was showing on it earlier What has happened ?…
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Device not showing in Bitdefender Central
I have Total Security installed on one of my computers (checked everything on the appwiz.cpL and it shows installed. On my console it shows VPN installed but protection for Windows is not. I clicked the link to download it and the installer says "Bitdefender Security is already installed on your device". I previously tried…
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I need to disconnect BD. How can I do that with out deleteing it?
I need to disconnect BD in order to complete the installation of a restore point. I don't want to uninstall it.
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Assistance With Tracking Ticket
Good morning, I am looking to track my ticket that is in relation to refunding my subscription as I have duplicate codes for this product. My ticket number is: 1009290758 I deleted my profile last week but the charge still went through this morning. Is it possible to gain access for tracking this ticket and to have the…
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Do i need to uninstall my Bitdefender Total Security before upgrading to Bitdefender Premium
Any help would be appreciated
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how can i renew the sub when i see Error 1015
this is funny, i cant renew, cant contact support, cant update the software, cant delete it? What can i do?
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costumer service unavailable
Hello I wanted to use the bitdefender chat service today, but when I clicked on one of the four icons on this page , nothing happened. I tried in several browsers and on a different computer as well. Is the customer service down?
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Bitdefender password change question
Hi everyone, When changing my password I selected the third option "Delete all my admin and product sessions". This logged me out of central but my device was still showing in central. What does that option do exactly? Isn't it supposed to delete your devices that you have in central when you change the password with this…