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Can't activate Bitdefender on another device without logging in with account credentials
Hello, I am having difficulty with installing Bitdefender on additional devices. I have been able to install it on other devices in the past following the instructions online by sharing the link from central to the persons device no problem. However, now it requests that the user inputs the account credentials, which did…
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2checkout
Why am I not getting an email from 2checkout to update my CC#? Email on account is correct.
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How To Cancel Auto Subscription And Remove Payment Information?
How To Cancel Auto Subscription And Remove Payment Information?
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subscription Bitdefender
I took a subscription for a year, but I'm not to sure when this ends, can someone help me find where I can find out when my subscription ends?
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Remove bit difender from my device and add to the new computer
I need to remove a device and add a new device- also why are the offers or subscription not given to current user- the company takes our card and is charging a lot higher amount because they have the visa card
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Total Security
I received an email yesterday from 2 checkout Support saying my card had expired & they were unable to take payment for my renewal. I checked to ensure this was a genuine email & sure enough my subscription expires today/tomorrow. The price for renewal is £74.99 for 1 year so I'm glad my card has expired. I'm now currently…
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Refund
Hi Admin. I raised Tickets # 1008405364 for the cancellation of automatic subscription and refund of my amount but did not get any response. I don't know from where to track my ticket, kindly help me. Thanks & Regards, Thomas
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Upgrade bf total sec. To a version that Can be installed on a win 2012 server
Hi how Can I upgrade my current bitdefender software to a version that can be inst. on a win2012 server.? and is it possible to run an online version before installing? My server is infected.😭
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Upgrading Package
Hi, I recently bought a laptop and up until now i only had Bitdefender for Android and Bitdefender VPN. I have seen that I can get Bitdendfer Total Security which includes Bitdefender for Android and Bitdefender VPN within this package. My Bitdefender for Android is due to expire in September 2023 and Bitdefender VPN in…
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Subscription renewel
Hi there, I have another month left on my Total Security package and am interested in a special offer to renew with a Premium Security pakage. How can I transfer the remaining month or so left on the old package when buying the new Premium one without losing the time left? Thanks for your help/reply
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Central Login Repeatedly Returns to Login Page
I keep getting redirected back to the Login page. Process: 1) Enter email address at central.bitdefender.com 2) Enter Password 3) Enter Two-Factor Authentication from email. 4) Return to login page @ central.bitdefender.com I have tried on two different PCs in latest Edge and Chrome. It looks like some others have had…
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No consigo releer comentarios anteriores
Hola, hoy he intentado abrir de nuevo mi segunda Discusión/Pregunta, al ver que tenía dos respuestas de Flexx, creo que es así su nick, y quise entrar por ver si había alguna otra respuesta a mi pregunta, sobre el tema que me ocupaba, y cuando doy a leerlo, me salta un aviso sobre que dicho comentario no puedo acceder....…
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Cómo recuperar en BitDefender Central, un dispositivo borrado accidentalmente
Hola, cómo bien pregunto en el anterior campo, resulta que accidentalmente borré un dispositivo de los que tengo en BitDefender Central, el cual, funciona, se actualiza y demás, pero que borré. Qué pasos he de realizar para que dicho dispositivo vuelva a aparecer en la pestaña Dispositivos? Gracias, un saludo
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2 Supscription on my account for the same product.
Hey I ordered Bitdefender Antivirus Plus. after a while got an offer for more devices which I bought thinking it was an upgrade for the previous product. but as you can see 2 Bitdefender Anitivirus Plus subscriptions on my account. Problem is I have tried cancling the 1 device subscriptions under My Payment tab. it's…
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issue in reactivating the Android App following licence addition
Dear Following the renew of my licence to Bitdefender Total Security, I am no more able to have an approved licence in the Android App. Following many re-installations it is still impossible. May I ask your support in solving this issue that avoid me to be protected for a month. Thanks in advance Nicolas
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I believe I caanceled Bitdefender for Windows. May I have a refund?
I bought Bitdefender in the past because it was an exceptional product. However, the Windows version is not an exceptional product. I bought product almost a week ago and canceled it within 5 days. May I have a refund?
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Licence validity on my computer.
Hey, Just got a message that my BF subscription is ending in 23 days. Still I remember very well that I bought a lifetime licence for me computer, so this should be without any lifetime ending right!??? Where can I check my licensing on my computer??? Best, Luc
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add on
I have antivirus plus on 3 PCs and wish to add it to my android phones. It will necessitate changing type of subscription, but I have just gone into year 2 of my autorenewal. How can I do this thanks?
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Subscription renewal by activation code
Bitdefender Central has accepted my renewal code but hasn't updated my subscription with the allocated time or any new features. Any help as to what's going on would be appreciated.
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Chave do Produto
Adquiri licença mas mais de 90 dias e até o momento não recebi a chave ou qualquer outra informação para habilitar o antivírus
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Witam.
czy jest aplikacja na win10 (laptop) BITDEFENDER CENTRAL .? Chodzi mi o to, żeby nie logować się przez przeglądarkę ,aby zlokalizować smartfon ?
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Central on IOS glitch
When I go to Bitdefender Central I am told that my Ipad is "at risk." Two solutions are offered, neither of which work. 1/ Fix Remotely. When I try this option, a little screwdriver and hammer tap away forever, but nothing happens. 2/ Fix it yourself. When I try this option, it turns on the VPN, but it does not register as…
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Unable to subscribe devices
I purchased Antivirus Plus for 3 years on 5 devices. I used the shortcut emailed to me to download and install. I did this and immediately it commenced a 14 day trial. I was unable to do anything further until trial was over (2days ago) . I have since seen in Central i have 0 devices subscribed from the 5. When i attempt…
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Why doesn't my subscription automatically get rolled over/into new product/offering?
As a long-time paid subscriber to ALL services why must I have to move or enter everything over from wallet to password manager when I already have it? I have paid for every service offered and have everything on automatic renewal so why must I personally do the work of transferring, etc.?
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Je ne veux pas que ma licence d’abonnement soit automatiquement renouvelée le 14 juin 2023.
Bonjour, J'ai mon abonnement qui expire dans : 52 jour(s). Et. Je ne veux pas que ma licence d’abonnement soit automatiquement renouvelée le 14 juin 2023. Je souhaiterais faire le renouvellement de la licence moi-même : Manuellement (S’il vous plaît) Y a-t-il quelqu’un responsable de Bitdefender qui peut faire ce…
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How to transfer activation key from old account to new account?
Dears i have mistakenly created 2 accounts (lets call them 1 MAIN and 2 OLD), 2 different email addresses. On 1 MAIN i have all my devices registered an protected, and on 1 OLD i added (i had a few old devices there) i added a new license key to OLD BY MISTAKE. All the devices i WANT to protect are in my MAIN account. No…
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Purchase 10 Device subscription and share balance subscription with friesnds
Hi, I need to re-activate the Total security on my Laptop. But Bitdefender does not allow the purchase of only 1 device. If I purchase 10 Device subscriptions, Can I share the balance of 9 device subscriptions with my friends? Can they register BD Central by their own Email address? Is 1 year subscription period starts…
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Failure of renewal
My Bitdefender Total Security expires in 2 days. I cannot renew without going to your renewal page at an excessive price, I have purchased a One-time code, uninstalled , reinstalled and applied the new code to activate. It now still shows expiry in 2 days! WHY?
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Activation key is not working
Today I purchase a activation key
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Why does my activation code not work?
I've received my activation code but it doesn't work :( I've tried many times but still nothing.
