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Activation code delivery options
I am considering buying Bitdefender Total Security. I was going to purchase through Amazon but notice that there are two options for delivery of the activation code: post or email. Receiving the activation code by post is about 20 UK pounds, receiving by email is about 70 UK pounds. Why is there such a big price difference?
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Having issues with Bitdefender Total Security
I am having issues with the Total Security Dashboard functionality. I have uninstalled and reinstalled and ensured ALL drivers are updated for Bitdefender. I am still having the same issue. I have no idea when this happened; noticed it recently. These are the screen grabs. I had never seen this before until, like, maybe…
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Total Security for 5 devices, Samsung Ultra keeps saying no subscription.
Like the title states I have Total Security for up to 5 devices but the app on my S24 Ultra keeps saying that I have no subscription. Chat support told me to log out and log back in but to no avail. Even the remote solving tool from Bitdefender Central does not give any solution. Please help!
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Bitdefender product
Hi in error i installed Bitdefender internet security 2024 i want to replace this with Bitdefender total Security i want this to take effect immediately and not become effective at the end of my current subscription advise on how to do this would be greatly appreciated thank you
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if central website has issue, where can you report it?
teh captcha on page: is broken. how does one report that?
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Renewed licence but still showing old expiry date?
Just updated total security licence 1yr 5 devices . The pc I used to enter the new key has reset the expiry date on the programme dashboard and it has added the 12 months in central , but the laptop which is still included in the list of "my devices" still says it expires in 23 days . is there a delay in updating the timer…
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Is Bitdefender still protecting you when it says "Bitdefender services are loading now, please wait?
Lately on my 2 computers Bitdefender loads an comes up, "Bitdefender services are loading now, please wait." It doesn't come up too, "You Safe" like it usually says on the icon. I did some research and reinstalled the program and did the proper updates. It goes back to "Your Safe" but whenever I reboot my computer or start…
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Installing Bitdefender on another device without being charged
I have tried many times to install Bitdefender on another device (mobile phone) using my existing subscription that is on my laptop. I follow the link as instructed but I am always asked for paymnet of £24.99. I understood 2 more devices would be included in my original payment. This is putting me off renewing my…
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Subscription Renewal Email is SPOOFed by SecureShieldAV
May 3, 2024 I received an email containing Bitdefender and Total Security descriptions that fit my current subscription, but came from an identity "SecureShieldAV" This email had an advancing timer indicating I had limited time to respond to an over to renew or extend my subscription for 3 years and 3 devices for $59.99.…
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Bitdefender is installed and active on my Mac mini but is missing from Central
I'm running Bitdefender on my primary Mac mini, and the app links to my account in Central, but it isn't showing up as one of my devices in Central. If I choose to install, my only option is to add another iOS device. How can I get my Mac mini install to show up in my Central desktop?
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Prenumeration
Vad är bästa prenumerationen för en laptop (Windows) och en mobil android
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No longer receiving Notifications
I wonder if anyone can assist. I have Bitdefender Premium Security installed on all our PCs. I have noticed since the 24th March 2024 that I no longer receive notifications on the Bitdefender Central dashboard. It states you have no new notifications when I click on the small alarm bell icon. However, I know for fact that…
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2year, 5 device plan
Is this plan still available & how much will it cost for 2024?
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MAC address in Bitdefender Central device list does not match that shown on MacBook
In trying to clean up the devices in Bitdefender Central I cannot match the MAC address shown as associated with my MacBook Air with that listed for the MacBook Air in About this Mac. How to fix or how to know definitively which devices are active if the MAC addresses don't match.
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Can I install Bitdefender Mobile Security on ios device with my android subscription?
I have a subscription for android bitdefender mobile security which covers more than one device, so my question is can one of the other devices be an ios device??
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Why didn't a complementary offer work?
Hi, I got an email from bitdefender@hello.bitdefender.com. It contained the following. Great news! You are now eligible for a FREE upgrade. Start today and get unlimited VPN and a powerful Password Manager at no additional cost by upgrading to Premium Security for the remaining period of your subscription. Upgrade Me Today…
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Bitdefender central not getting all detected threats notifications
The bitdefender total security on my laptop is not sending all the things it blocks to the bitdefender central. It's sending all the certificate detections on websites but not any malware detection on websites. It does still detect and blocks the malware sites and shows it in the notifications in the bitdefender app on my…
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How to Determine Which Devices no Longer Exist
My subscription is fully used (15 devices) I know some of these are old PC's that no longer exist. I want to remove those devices. Trouble is, I don't which ones. Some are owned by family members, etc. Is there anyway to tell if a device has not contacted or been updated by Bitdefender in some time?
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Windows Updates (managed by Bitdefender) Unable to INSTALL 2 Critical Updates
Bitdefender is not able to manage 2 Critical Updates for Windows 10. 0x80070643 ERROR CODE… 2024-01 Security Update Windows 10 Version 22H2, 64 based system KB5034441 - STATUS = Installing 0%. The updates/install does NOT COMPLETE! So the circle just spins and spins, but the updates don't load. Since they are showing as…
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Can't cancel auto renewal.
Hello, Today I received an email telling me my license is getting renewed. I cancellend auto renew 3 years ago so I'm confused that it's back on. I followed all the support steps but i'm facing two problems: When I use central, it gets stuck on this screen till infinity. If I use 2checkout it tell's me this: Hopefully…
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Delete list of blocked threats?
In Bitdefender Central there is a list of blocked threats. Is there a way to deleted all or individual threats from the list?
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How can I merge subscriptions into one?
I recently won a free year of Bitdefender Total Security and received the code for it, Bitdefender Support via FB Messenger sent me links on what I can do, and they told me I can use the code to extend my Bitdefender Box subscription since it uses Total Security but when I went to activate it. It didn't give me the option…
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log in problem
have recently changed from firefox to chrome,when i log in it sends me a code to access my account.When i enter the code it says Two-factor authentication code is wrong or your session is too old.need help to log in.thanks
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two android phones not covered after installing Bitdefender +
I installed Bitdefender + on windows and two android mobiles. When I tried to initiate a scan on my wife's Samsungs Ao3S it seems that the phone is no longer protected. I tried to reactivate the anti-virus and received a message saying it expired on 04/03/2024. I then tried to reactivate on my Moto play (2021) and the…
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Activation of other devices
I have installed Bitdefender on another mobile device, sending the install link from my central account. When the other device installs Bitdefender it still says only trial version. And I have 10 devices that can be used. The other user created their own account when signing in. How or where can I activate this user?…
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contact support
I am finding it impossible to get through to Bitdefender support. I tried to add a new device onto my Total Security package, and I have now started a 30 day trial in addition to my subscription. The webpage times out every time I try to contact someone. Help!
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Password
I have reset my password in Bitdfender Central. I am trying to download something from Canva. I have never had a problem downloading until I installed Bitdefender. I was going to add Canva to my safe applications. Bitdefender is asking for a password. Every time I enter my password, it doesn't do anything. It just wiggles…
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Total Security VPN
I have Total Security, but my VPN is limited. Can you fix it for me?
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Problem with Password manager subscription when purchased prior to trial end date
My Password manager trial subscription is set to end in a couple weeks on April 20th so I purchased a one year subscription today. The problem is when the new subscription was activated it did not recognize that I currently have a trial subscription already installed and running. It changed the password manager…
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I am very confused with your subscription process.