-
I have a subscription and it saying i need a activation code i had bitdefender for a couple yrs now
-
I have been going around in circles trying to find away to contat SOMEONE in this company
I want to cancel my subscription and i keep going no where on the website. I need to cancel my subscription, there is no email address, live chat, nothing
-
I was offered a 12 month extension of my Bitdefender coverage and was short changed
Although my initial Bitdefender purchase was in March '24, in January '25, I received an offer to extend my initial 12 month coverage an additional 12 months. I purchased the extension only to find that the new coverage would expire in Jan '26; only 10 months of coverage. My order ID was 248344202. Please see that this…
-
Is there a way to transfer to another subscription? Or I have to cancel to change to new one?
I wish to get total security version of sub from antivirus plus. If there is a way to transfer, that be great but I can cancel and re sub to it if needed. Ty.
-
I downloaded Bitdefender,
I purchased, entered activation code, click on Bitdefender icon on top of browser and get sent to the purchase page over and over again.can I cancel this purchase
-
non mi lascia istallare
pc usato aveva già istallato bitdefender ho aquistato Bit def prem secur, mi dice che è attivo ma non mi permette di istallare, dice attivato ma neanche con codice ricevuto via posta funziona
-
Purchased Internet Security for Windows and Activation fails
I purchased a digital version from woot and then when I tried to activate in Bitdefender Central I receive the error, "This key was already used to generate a subscription.'. I contacted customer support and Razvan B. told me to contact Woot. I emailed them and asked for a refund. Looks like I will use a different software…
-
Cannot Turn OFF auto renewal
I have been trying for hours to turnoff auto renewal bitdefender is giving me the run around.
-
Best option for a dual login pc
Hi, I share one of the pc's in the house with my wife and I just changed the subscription over to the family one to help protect her emails etc. What would be the best solution for the dual use pc as we have two user logins for it? would setting up hers as her family pass and then my login as me work or would it cause…
-
I have protection for 3 computers - what is the cheapest way to add one more laptop?
I have protection for 3 computers - what is the cheapest way to add one more laptop?
-
Login issues
Hello, when I click on the Bitdefender icon in my Mac menu bar, it says 'no user registered.' When I click on 'open Antivirus interface' I get a Bitdefender login window. After I try to log in, it says it can't log in right now, refresh or try later. Then when I try to log in to the Bitdefender support site through my…
-
How do I add. another device to my BD
-
Delete account
I want to delete my Bitdefender account but that option is not available in the configuration.
-
I paid a year's subscription and was entitled to protection for three devices.
I paid BidDefender for Bitdefender Antivirus Plus subscription for 12 MONTHS. and have yet to receive an activation code. Also, three devices of mine were supposed to be protected under this subscription, and now my mobile is giving me notice that my BitDefender protection has expired - and it's not been half-a-month!!!!!
-
Can you install anti- virus plus on an android tablet
-
Restore Code
I installed Password Manager on Samsung Galaxy 24. Immediately after signing in to the software it synched with software on my computer. It did not provide any route to get a restore Code. Hiw can I get the necessary restore code?
-
BD Central - moving devices between subscriptions
Hello to everyone, what happened after the BD central update? The option to move devices between subscriptions no longer works... I tried to find it to see if they moved it directly to the devices, but it's not there.
-
Trying to transfer profiles to new subscription but there is no change option in manage devices
Bought a new subscription cause i didn't need that many devices as i needed before and read how to transfer profiles but the button to do it isn't there.
-
Can't add a 5th device to Central
Tried installing Bitdefender via the central app on my sons phone. Have 5 license and only using 4. Tried the link in the Central app, tried logging onto we page bypassing app, tried install on this device via central. Still absolutely zero joy. Obv being sons phone the device locate is a important feature. Any ideas?
-
My Devices not showing up correctly in Bitdefender Central
I'm having issues with Bitdefender Central. My devices, three in particular, are constantly replacing each other in Bitdefender Central. I have checked their physical addresses (MAC addresses), uninstalled Bitdefender, re-installed Bitdefender, but the problem is still there. It seems that the device most recently logged…
-
Counter Intuitive 2 Factor Authentication
I really dont see the point of this feature. I have disabled 2 FA for Bitdefender. Yet, when i lost my phone and wanting to login my account via a stranger's phone, it prompted for a code sent to my email. And my gmail requires 2 FA as well. Like whats the point of 2 FA for bitdefender, leave those feature to email…
-
Cancel subscription
I signed up for a free trial and there is nowhere to cancel in the app or website that I can see i want to make sure that I'm not on an auto renew I can't see it in my subscriptions with Google play store any help would be greatly appreciated
-
Help - registered email no longer accessible, need to change it
I no longer have access to the email address with which my Bitdefender account is registered. It's been awhile since I logged in, I know all my information but I cannot authenticate. Since my old email has been comprised. A swift resolution would be great about now. I feel ****** with no protection! lol
-
New Here.... Verifone will not send link or allow me to login?
I have tried to login in to verifone to prevent autorenewal - since will be getting new computer then and will be starting fresh. Also tried to login to verifone to see my account but says not valid, yet it is…. been waiting for link says will send to me email, but never does…….. I feel this is happening on purpose. Also…
-
Can't contact BitDefender - urgent subscription advice needed
I am trying to contact BitDefender urgently but the email function is not working - I enter my query and it just scrolls, then the Capcha times out. Same on different devices. I can't get through to anyone on the phone either, just been on hold for 30 minutes I installed a trial of Password Manager which has now expired…
-
autorenewal/regular customer
Why your company don't have automatic 50% discount on autorenewal for your regular customers? only by clicking manually on your site? Really don't understand that. I have to every year buying on your site for discount because on auto renewal i have full price, this is very hurtful.
-
Hello, I've noticed in the Bitdefender Central that my windows pc say Windows 10
I had to get rid of that HP ssd because it wasn't compatible for windows 11, so I bought an Acer SSD with windows 11, doesn't the Bitdefender automatically detect what windows version I am using? It is Windows 11 Home I am using, and if not, how do I change it?
-
Android malware Not cleaning
Im using bitdefender android app .the app show your device is risk notification . But touch the view theards button.next page your device is safe message showing in the app. Repeat the notification show malware notification again. I also full scanning but not clear the problem.anyone solution please tell me the solution
-
How to tell one computer from another on subscription list
I've gotten a new Windows 11 computer since last year and it's showing two desktop computers on my subscription. I don't have the old one anymore but I don't know how to tell which one should be deleted from coverage. How does one tell which computer is which so the adjustment can be made? I hate that you can't just call…
-
Renewal notices going to my old email
Back around August 2024, I changed my email. Went through the process and verified it. All email started coming to the new email address. In the last week, I received renewal notices on my old email address. Logged into Bit Defender Central to verify. Yes, it was due to expire in a few days. So I renewed it. I then get a…