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renewal of the monthly VPN payment
How can I stop the automatic renewal of the monthly VPN payment?😯 I remember that there was previously technical support for the site that I could contact via the instant chat that appears on the corner of the site? Has it been cancelled?😥
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vpn upgarde
When I update the subscription from free to paid in VPN, only the annual plans are shown to me. I want to pay monthly. How can that be? I subscribe to your antivirus
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New user interface looks nice but does not highlight the currently selected country in the list
When switching to a different country on the old UI I would simply selected the country underneath the currently highlighted one I was using on the list of countries. Now however the current country is not highlighted in the list so what happens is you open up the program, see which country you are on, click it to bring up…
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Access issue
i am not able to connect to company vpn server
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ring cameras
Does my VPN stop my ring camers to not connect. If so how can i fix that.
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My Bitdefender VPN assigned IP is on a blacklist ...
What gives with my assigned IP being blacklisted ? I Mod forums and cannot login to post using a certain BitDef VPN. What vetting is used by BitDef to secure the VPN pool ? Why do I pay for an IP which is blocked ?
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Macbook pro
Why doesn't Bitdefender vpn open when I start my macbook pro? I have to turn it on manually
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Cannot connect to VPN
I have been with Bitdefender for about 2 months and VPN has been working fine. Now whenever I access VPN I get an upgrade message which will not go away and not let me access VPN. Extremely frustrating.
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BBC sounds does not work with VPN
I get continuous buffering of BBC sounds when using VPN 26.0.2.1. through my local connection. If I disconnect the VPN BBC sounds works as it should. I see this was a problem in 2022 and its still is not fixed.
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System has been blocked
Hi, I am connecting with OpenVPN and try to access share directory, but Bitdefender firewall block the action and the following message appear : "System has been blocked System" When firewall is diable, I can access share directory throught OpenVpn. Moreover, I can not add an exception rule because there isn"t any…
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VPN won't connect and no error message is displayed
I recently purchased a new laptop and installed Bitdefender VPN. When I connect to the VPN, it will show "Connecting" for a few seconds then goes back to "Turn On to Secure your Connection". What is the problem?
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VPN open on start up?
Why doesn't vpn open on start up when settings states it will?
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Install process for VPN is locked at "Bitdefender VPN is configuring" ... more than an hour.
My system .. My VPN system was operating normally but went into a "reconfiguring" loop at some point while I was away from the system. I stopped it, restarted it - then rebooted - multiple times each with no change. Then, I decided to delete & reinstall. I opened control panel, programs, and deleted VPN. Then, to…
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Is there an issue with VPN or my understanding of how it works?
I have recently installed Bitdefender Premium security and activated VPN. I am in Canada and I use a website that is restricted to the region I live in... If I am outside of that region then I cannot get access. But when I connect to the closest VPN server to me (which is in a different part of canada and outside of my…
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Netflix acccess
I know there are already more posts and I know Netflix is blacklisting IPs, but connecting to Netflix in my home country (for shows for my kids) is what I subscribed for. After all, that is what is advertised: "Access geo-restricted content"; "Watch your favorite shows when you are far from home"; Guess I bought a…
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VPN Slowing my internet
Hi My usual download speed is around 650mb, however when i turn on VPN it slows to around 100MB. Is this the norm or can i change a setting or something as it seems VPN is throttled. I don't want to use my pc without the VPN as that would defeat the purpose of having it. Any help appreciated
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Premium bitdefender VPN vs VPN included in total security
Is premium BitdefenderVPN different or the same as the one included in bitdefender total security subscription. Because it’s asking me to renew my premium bitdefender vpn but when I open bitdefender central and click on my total security subscription it says VPN not used. Try to make sure I’m not paying for something that…
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Cost of Full VPN when buying 5M/c 3Yr Total Security
I see a previous pricing question was locked for mentioning money but this is relevant to Open ticket: 1008583061 Read quick nefore it goes ? I bought the above Total security package and on the same page it had a VPN for 29.99 option, I foolishly decided to think about it. I then thought why not take it but then was told…
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RSI - Content is not available via the proxies
Hi, I cannot use vpn with RSI live tv, I have this error: Content is not available via the proxies. How can I solve it? LINK: https://www.rsi.ch/play/tv/live/la-1?tvLiveId=livestream_La1
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How to Reduce Packet Loss While Gaming Online
Gaming with buddies is still a go-to activity for many, and it doesn’t seem the legions of online gamers will thin out anytime soon. While online gaming has come a long way since its debut, it still has its fair share of technical challenges. Unfortunately, most of them affect the end-users (gamers) and can turn a pleasant…
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VPN on another account
Hi, my Bitdefdender Total Security license expired but my VPN license doesn't until June 2024. I want to use the Total Security license from another account but in this account I have not VPN license wich is associted to the first account. How can I change the VPN license to this new account? Thanks a lot.
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Best VPN provider: Emmanuel Katto Uganda
Hey, is there anyone who can help me with the best VPN providers?
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VPN on Google Chromecast
I installed bitdefender on my google chromecast and it is asking me to enter my activation code however I cannot find my activation code anywhere. I want to utilize my current subscription so how to obtain an activation code? Thank you.
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Unable to access some websites
Hi guys, Just started using the Bitdefender Total Security and VPN. On the whole everything going well but I am finding that I am unable to access some pages while the VPN is active which kind of defeats the point. Can anyone advice on how to change permissions etc? I am using DuckDuckGo
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Can I use VPN while my PC is in DMZ
I have my pc which I use as a media server under my routers DMZ with a static IP address, but now Bitdefender VPN will not connect. I keep seeing Error Code 12.
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VPN will not connect.
When I press the blue button it turns to green and rotates and then turns back to blue.
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Bitdefender settings say connect VPN at startup. Why does it keep asking to start VPN?
I use Bitdefender on a Windows 11 desktop. Settings are configured to start VPN when Windows loads, but I frequently (not always) get a popup after a cold boot asking if I want to start VPN.
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Where is my code?
I paid for premium VPN using credit card. Charges went OK but I haven't received a code. What is required after paying?
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VPN Virtual Location is a lie?
Hello, I am based in Australia. It has become quite evident that despite setting my virtual location to Australia, which location I actually get is pot luck. I know this as I use applications that are geo-fenced to Australia and a quick check on the web tells me which location my VPN is based at. Rarely it seems I do get…
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is this Good at Services