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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Can You Recover Money Sent to a Scammer?
Realizing that you’ve transferred money to a scammer can be frightening, but what you do next may make a real difference. The sooner you contact your bank, report the payment as fraud and request an urgent recall or freeze, the better the chances that the funds may still be stopped before they are moved elsewhere. This new…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Your Email Address Was Leaked. What Could Actually Happen?
When people hear that their email address appeared in a data breach, the first reaction is often: “It’s only my email. How dangerous can that be?” Email address leaks are often overlooked or not considered important enough by their owners. I mean, what else can happen besides receiving spam? Well, things can take a…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77 and @Flexx have the authority to…
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Bitdefender Discounts: Save on Premium VPN, SecurePass and Identity Protection
We’re excited to launch a community–focused campaign with up to 50% off Premium VPN, SecurePass, and Digital Identity Protection. Whether you're browsing on public Wi-Fi, managing dozens of passwords, or wondering if your personal data has been exposed online, these tools are designed to give you more control, more…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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How to buy or renew subscription of Bitdefender Premium Security Family
How to buy or renew a subscription to Bitdefender Premium Security Family with cryptocurrency
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How subscribe to only the most important security features
My (expired) subscription included many features (VPN, etc. ) I have no interest in. How do I subscribe only to anti-virus, anti-malware, and any other harmful websites etc.?
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Difficult virus removal
I 'm trying to clean a friend's computer. The stuff it had caught was: Application.RemoteAdmin.RID Application.Screenlocker.C and the friend lost some money from those, as the intruder managed to steal his bank card number and use it in e-shops. Bitdefender said "cannot resolve" at first. Then I clicked "take appropriate…
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Firewall Feature Wishlist 2026
Maybe I’m also the only one who wants these features. 😊 I’ve been using BD for over 15 years and maintain a very extensive custom FW rule set. Ever since, I’ve been missing two or three features: To avoid being asked again every time a file is updated when a rule for it already exists (Alert Popup), there should be a…
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Port Scan Blocked
How do I get this message to go away. I get this every couple of hours.
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Anti-Spam and Outlook App
Hello, I have Bitdefender Total Security's Anti-Spam feature enabled but I don't see it anywhere in the Outlook app on Windows 11. How can I check and make sure it's enabled? I am getting Spam so it would appear to not be working. It does show on the toolbar in Thunderbird mail on Windows 10. Thanks in advance for any help.
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[Feature Request] Custom Encrypted DNS (DoH/DoT) Resolver with Native Ad/Tracker & Malware Blocking
As a user who values privacy and network performance, I want Bitdefender to offer native Encrypted DNS (DNS-over-HTTPS / DNS-over-TLS) configuration options, so that I can encrypt system-wide DNS queries and apply custom filtering (ads, trackers, phishing, and malware) directly at the resolver level without needing…
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Is DiscoverySrv.exe 27.1.1.45 buggy?
The DiscoverySrv.exe version 27.1.1.45 that installed on my laptop on 14 August continuously is using 25% of my CPU and generating a lot of heat on the laptop. This was not an issue prior to this version being installed during the 14 August update. The file itself shows as created on 11 August. My laptop is running Windows…
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Bitdefender is flagging a Roblox-related third-party tool — how should I verify it safely?
Hi everyone, I’m testing a third-party Roblox-related application on my Windows PC, and Bitdefender is showing a security warning when I try to open it. I don’t want to simply disable my antivirus or add an exception without understanding why the detection is happening. I’d rather verify whether the file is trustworthy…
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Mein Abonnement endet erst zu 24.9.26. Wie kann ich schon jetzt ein neues Abo installieren?
Wie kann ich bei noch laufendem Abonnement jetzt schon eine neues Abo installieren, das ich bei MediaMarkt gekauft habe?
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[Feature Request] Dedicated Bitdefender Ad-Blocker Browser Extension / Enhanced Anti-Tracker
Hi Bitdefender Team and Community, I am writing to propose a feature request regarding browser privacy and ad blocking. While Bitdefender Anti-Tracker does a great job blocking trackers and telemetry, users still need to rely on third-party extensions (like uBlock Origin or AdGuard) to handle intrusive ads, pop-ups, and…
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Atitude preventiva
Bom dia! Ontem entrei em contato telefônico com a Ouvidoria da operadora Claro (Grupo América Móvil) e durante a conversa a atendente me enviou uma msg por whatsapp e eu confirmei o recebimento. Mas, recebi também um e-mail com com um arquivo ZIP. Ao questioná-la percebi que ela não sabia o que é um arquivo ZIP. Bem, tenho…
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Who wants to use Bitdefender Premium VPN services on Apple TV?
I recently switched from an Android based mediacenter (Nvidia Shield TV) to the recent Apple TV 4K 2022 model. Because I'd like to view films and series which are not available in my region I'd like to use the Bitdefender Premium VPN services on my Apple TV as I used it on my Shield TV before. Unfortunately the BD-VPN app…
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Call Blocking on Samsung Z Fold 7
I am trying to find how to set up call blocker on Samsung Z fold 7 running android 16 and One UI 8.5. It seems there is not a way to have BD be the spam and caller ID, is there a way to get it made the default program?
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Native Bitdefender App for Android TV / Google TV (Remote Navigation & VPN)
Hi everyone, I’d love to see Bitdefender release a native Android TV / Google TV security app. With so many smart TVs running on Android OS, users frequently install custom media players, file managers, and sideloaded apps. Having real-time APK scanning, web protection against phishing links, and a UI optimized for a TV…
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Why can't Bitdefender scan user files like documents, video files, email attachments, and so on, like other antivirus apps?
This is very frustrating and makes it only half useful. I understand why it can't scan system files, but I have hundreds of gigabytes of my own files on my phone that change regularly. These are never scanned for malware by Bitdefender. Why?
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The Auto Game Mod & The full Screen
i ld like to request to change the game mod mechanism due to a valid reason , bitdefender should switch to the game mod automatically even the game is not in the full screen mod, cuz the pc requires the same optimization regardless of the full screen mod.
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DiscoverySrv.exe causing my laptop to heat up and the fan to continually run
This just started on the 16th or 17th of August —on TWO different laptops at my house. The computer fan kicks into High Max as soon as I boot the computer, and never shuts off. The culprit that I can see in task manager is DISCOVERYSRV.EXE , which is an executable in Bitdefender Agent. As soon as I stop the .exe in task…
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Persistent "Access Denied" folder lock error after false-positive file detection
Hello, I am running Bitdefender on Windows 11 and am currently locked out of a specific directory due to what appears to be a high-level driver file lock following a false-positive detection. During a recent software file transfer, Bitdefender flagged a specific application component as a generic threat, and the file was…
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Bitdefender Blocking Utorrent App Download
Hello, I'm trying to download utorrent, Bitdefender seems to cancel the download and won't allow it, how can I do this please? Thank you heaps.
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Bitdefender account cannot log in
Hello, my Bitdefender account cannot log in. It keeps showing that it cannot connect to the server. Could you please tell me how to resolve this? The network is completely normal.
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Install Bitdefender for multiple users on a Windows laptop
I have purchased Bitdefender Premium Security to use on a new laptop for my wife and I. I have installed it using the admin account (which is also my MS registered account). I have sent emails to my wife and I (using a different e-mail address), which have been received. So far so good! Now when we accept the invite, we…
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Bitdefender Total Security subscription cannot be extended with a license purchased from a reseller
Today I bought a new 2 year subscription for Bitdefender Total Security from Newegg.When I went to Bitdefender Central and entered the new code; it did not extend my old subscription, but instead gave me a second subscription for 2 years. Support says they can't do anything about it which is crazy. I made a ticket for…
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Riskware.repack. found from multiple App Store apps
Hi everyone! Yesterday I found out, that I have multiple apps on my Solana Seeker phone, that had riskware.repack. file in them. I had installed those apps from App Store. Are those flags legit? How serious is riskware.repack. file in this situation? How can I clean my phone after uninstalling those apps?
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Asking to open Ask the Expert Community
Can someone tell why when I ask to open Ask the Community from the main interface screen it opens the Bitdefender Antivirus software page on the browser, Edge is my default ? This started yesterday July 13/26, I was aways able to open it prior. I can open it through saved favorites and sign in. This seems strange as I did…
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Web Protection not working on my Xioami Redmi Note 14 Pro
Dear Bitdefender Support Team and Community, I hope you are well. I am writing to request clarification regarding the availability of Web Protection on Xiaomi devices running HyperOS 3.0.302.0. I am using a Redmi Note 14 Pro with HyperOS 3.0.302.0 (Android 16), and I have found that the Accessibility menu required for…
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Bitdefender Support and refund tickets inquiry
Good day to anyone reading this. I have used Bitdefender products for the past four years without any major issues. Last week, however, the autorenewal feature, which I always turn off after each manual renewal, led to me being charged 50 euros. I immediately wrote to BD support asking for a refund. However, the ticket…
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How can I use Safepay for Banking Payments in Switzerland ?
Finally, Safepay is also compatible with UBS e-banking. In Switzerland, I always receive my invoices with a QR code, which I can scan in the banking app when making payments. Safepay doesn't allow me to use the camera, so I can't pay invoices with it. With Bitdefender, I can specify programs (e.g., the Firefox browser, but…
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Can I disable in-the-cloud scanning?
Hello, (this is initially for a Windows laptop, and potentially Android devices later on) I am a longtime user of Avast, but for years now, I have been unhappy with the direction they are heading in. Finally decided to pull the bandaid off and look for a replacement. That search has led me to Bitdefender, however I have…
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The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…