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Community Contest - Scuderia Ferrari Prediction Challenge
Dear Bitdefender community members, We are launching a contest that will set your hearts racing. Get ready to unleash your inner strategist and dive into the thrilling world of motorsport predictions. We present to you the "Scuderia Ferrari Prediction Challenge" for the ongoing 2023 racing season! Do you have what it takes…
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Product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender together with Scuderia Ferrari
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari. Full announcement below: Forza Ferrari!
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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How do I stop Bitdefender auto renewal?
How do I stop Bitdefender auto renewal? Log in to your Central account and go to My Subscriptions.Access My Payments.To disable auto-renewal click More Details on each Bitdefender subscription that has this service enabled.Click Manage your subscription renewal options.Choose Stop auto-renewal to proceed with the…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Probleme mit regsvr32.exe
Hallo zusammen, ich habe ein Problem mit Bitdefender. Unser Betriebsprogramm liegt auf Client-Rechner, die jetzt Bitdefender installiert bekommen haben. Dieses Programm greift auf die SQL Datenbank zu, die auf unserem Server liegt. Das Ganze mit OCX. Genau das wird von Bitdefender wirksam mit folgender Meldung verhindert.…
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How can we integrate bitdefender gravityzone with wazuh
bitdefender will not directly support wazuh as it other siem soultions. we want to get log from bitdefender then we will make decoder rules
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Issue with Android sub upgraded to include Windows device
Hi all, I tried to do a search for this issue, but it seems too specific for the issue that I'm having. Apologies if there is a thread about this. If there is, please direct me to it or I would appreciate your advice. I originally bought an Android subscription, which I've been pleased with, so I decided to add a Windows…
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How can I merge my subscription on my old computer?
I have a desktop computer whose Bitdefender subscription is scheduled to expire in 18 days. I recently bought a new laptop and received a three-year Bitdefender subscription with it. Both devices are on the same Bitdefender account. My laptop now shows that its Bitdefender subscription expires in 1109 days, but my old…
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The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
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ALERTE SONORE VOL PERTE
Bonjour l'alerte sonore en cas de perte ou vol ne fonctionne que sur un des trois téléphone que je possède, je ne trouve pas l'origine de cette problématique. merci de votre aide cordialement
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How I can remove these popups asking me to allow vs block
How I can remove these popups asking me to allow vs block
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Bitdefender blocks PUBG from starting
So this issue has happened a couple of days ago too. First attempt to start PUBG would fail with no error given. Second attempt would eventually launch the game. Today however the game won't start at all and naturally I was blaming the game but seems that is not the case. Apparently Advanced Threat Defense (ATD) interferes…
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Faster USB drive auto scan
Good morning, I suggest the option to have faster automatic scanning of USB drives. USB drives today are large in capacity and as a result can be filled with many small, medium and large files. So if you insert a very large USB drive the scan takes a few minutes and consequently before removing it you have to wait for the…
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Disabling Autopilot in Bitdefender Internet Security 2019: Seeking Step-by-Step Instructions
Hai.. I recently installed Bitdefender Internet Security 2019 and would like to disable the Autopilot feature for more control over my security settings and actions. However, I am unable to find clear instructions on how to disable Autopilot in the Bitdefender interface. I would greatly appreciate it if anyone could…
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Refund (Emergency)
Hello I was just charged about 50 minutes ago for an auto subscription that I was unaware of. I would like to continue business with bitdefender but would like to re subscribe next month and not at this moment. The funds taken were ones that I needed for rent this week and the charge is still pending in my bank and if…
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No Mac Updates in around 48 hours
Running Bitdefender for Mac version 9.3.1.12. When I open the UI and check the notifications, typically will see "Update completed successfully" at least once a day, sometimes multiple times per day. But the last update was near 48 hours ago. When I go to the actions menu and select "Update threat information database" it…
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Experiencing Bitdefender Technical Issues – Error Code 0x80070005
I've been facing a persistent technical issue with Bitdefender, and despite my best efforts, I haven't been able to find a solution. The problem seems to be associated with error code 0x80070005. If anyone has experienced this, kindly share your experince.
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Error displaying in Bitdefender Central
I have had Bitdefender for a long time and this year I switched to the family one to protect more devices. I have installed the program and did all the updates and yet my Bitdefender Central says the following: This device isn't protected. Install Bitdefender security on this device to keep it safe. It's already included…
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Natural Environmental Protection
Hi, I would like to know the costs to our natural environment of using this VPN app and Bitdefender applications. While this information is gathered, I would like to see options to quantify costs, open options to protect our natural environment and know what efforts have staved-off use of the (parts of the) world-wide-web…
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Get Error 9 when trying to connect to vpn on pc
I just got Bitdefender Total Security. I have vpn on my laptop and on my Android. Whenever I try to connect to vpn on my pc, I get the Error 9. I've tried the things the article suggests but it still won't connect, yet, the vpn on my phone works fine. Any help? I don't find a Tech Support number, which I would think there…
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Bitdefender is blocking access to websites that we use all the time
Been using Bitdefender for quite some time. Within the last week it is either blocking websites so you cant access them or it is blocking functionality of the websites. For example https://myjtech.digital/ when we try and login in it doesnt do anything. If i disable bitdefender I can log in just fine.…
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Ongoing (1 year +) issue with updates to Mac threat information database...
I've subscribed to Bitdefender for my company's Macs for the past couple of years and over the past year or so I have had to delete and re-install your software every few weeks in order to ensure that I continue receiving the daily (or 2x daily) threat info. database updates. Each time I do so, updates work as expected for…
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How to install VPN app on Android/iOS by link?
Central allows creation of shareable links to install subscribed apps on mobile devices. The "Protection" app for mobile installs, and is automatically assigned to the Central subscription. ✓ The "VPN" app for mobile installs, but is NOT automatically assigned to the Central subscription: the user is asked for the Central…
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Is Bitdefender Legit? Been requesting for refund within 30 days. NO REPLY FROM SUPPORT FOR A WEEK
So we have been requesting a refund for a week. New Open ticket: 1008840985 New Open ticket: 1008848202 New Open ticket: 1008846221 New Open ticket: 1008848227 NO REPLY> ALL WE GET IS AN AUTOMATED EMAIL. IS BITDEFENDER A SCAM????
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Could someone plz tell me how & where to get a new activation code.
As mine does not work on my phone or my tablet I bought a yr for 5 items and I can't set up anything right. It says I can get a new one but I can't find where. Anyone plz can you help me plz ?
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Issue Report with Bitdefender Free Antivirus v26.0.27.90
I didn't know where to properly report an issue. Please excuse me if this is the incorrect channel. I had been using BitDefender for about 2 years without an issue. A few days ago I started noticing issues with my PC (Windows 8.1, non-standard setup: Users, ProgramData on D:, Programs on F:). The symptoms were: apparent…
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LdPlayer9
I updated my ldplayer9 and it triggered Gen:Variant.Doina.57127
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Mobile scan
I have installed Bitdeffender on my Windows Laptop. Can I attach mobile and scan it?
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Android icon random 1
Every two or three days a 1 appears on my android bitdefender security icon. I open the app and check all the options in the toolbar at the bottom. There are no new messages and when I close the app the 1 remains. I have to restart the phone to remove it. Can anyone explain what is happening please and should I be worried…
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NEW SUBSCRIPTION PURCHASE TO EXTEND MY CURRENT SUBSCRIPTION PROBLEM
I have a current subscription that had 344 days 5-devices. When Bitdefender emailed me with another deal I purchased it. Same plan 1-year 5-devices. I did NOT activate it until I sent a customer inquiry to BD and requested that they help me with this new subscription to extend my current one and NOT overwrite a valid…
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Bitdefender warning about my website's certificate being expired, but it's not.
My website has valid security certificates when I test it using the online certificate checkers. However, on one on my computers, I use BitDefender and when I browse my site, Bitdefender gives me this warning: "firefox.exe attempted to establish a connection relying on an expired certificate to chi11.stablehost.com. We…
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Bitdefender phone numbers
I have called both UK phone nos. as listed under BD's Support/Call Us 24/7 but both calls resulted in "This number is not recognised......." Has anyone made successful calls to these nos? Robert
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Reuse my leftover subscriptions renew on expired device
Can I use my extra subscriptions to renew my device that just expires?
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atc.sys causes high CPU usage when opening Signal Desktop
Symptoms: "System" uses over 33% CPU when opening Signal Desktop. This is not happening with other known Programs on the system that are being opened on a regular basis. How to replicate: Open Signal Desktop. How to check: With Windows Performance Analyzer. Outcome: The atc.sys is (h)eating up the CPU ;) My System: Intel…
