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Engineering Password Security: Join our latest Q&A session with Diana from Bitdefender SecurePass
We’re thrilled to roll out yet another community Q&A session, and I invite you to meet our latest guest. Join us for a candid conversation with Diana Badulici, the Engineering Manager who leads the crew that recently launched Bitdefender’s brand-new SecurePass. Here’s what she wanted to share with you: “Hey everyone! I’m…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD and @Mike_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and…
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Introducing Bitdefender GravityZone PHASR – Dynamic Attack Surface Reduction
Cybercriminals increasingly rely on Living off the Land (LOTL) tactics — abusing legitimate tools and trusted applications to blend into enterprise environments. These tactics are now involved in 70% of cyberattacks, making conventional controls ineffective. Bitdefender GravityZone PHASR (Proactive Hardening and Attack…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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False Positive for Light Image Editor
Hello I just installed BitDefender and it's not that easy to understand how it works and the notification on threats aren't so clear. I m using daily a program from Obviousidea and one of the part of the software "Light Image Editor" has been flagged but I don't know why as I m using it since weeks now. ( for the…
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Fale Positive, unable submit on the website
I tried to download Ducky One X keyboard firmware update, but Bitdefender blocked it. Here's the message Bitdefender sent me: "Feature:Advanced Threat DefenseYou must restart your device to finalize the cleaning process.Application Step1-MCU Ducky109_V20250430.exe has been detected as potentially malicious and was…
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Media autorun enables, Bitdefender wants to fix it but fix isn't permanent. Why?
Every day or so I get an amber vulnerability message that media autorun is enabled and that this is not desirable. So I press fix and it gets disabled. The fix seems to only last until the PC is powered off. What is the point of offering a fix if it has to be done every time I power up the PC? Windows 10 Toshiba laptop…
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How do I get Bitdefender to startup when my computer is turned on.
Bitdefender does not startup when booting from the startup menu.
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Ransomware through sharing sexually compromising videos to email contacts
I got an email (attached) where the scammer sent me an email using my own email. I am looking to members of the community to share guidelines how to eliminate this threat once for all. I am active user of Bitdefender on my PC. Kindly support.
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Safe Search: Flag Upside Down
I noticed that the safe search with the new version has been fixed or it is the new version of Chrome that has fixed it, I do not know exactly, however I noticed that the green flag icon is upside down... it should be straightened... 😅 In the main result it is upside down, while in the secondary ones it is straight: Fix…
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Another question about resetting my PIN
Thanks for all your replies and help but I don't have a secure pass and I never did. I just had the app and in the app you have the option to use the feature app lock that locks some of your apps and when you lock your apps you were asked to put in a PIN number or to choose a PIN number rather and that's the pin number I…
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récupérer le mot de passe des paramètres généraux Bit Dfender Total Security
Bonjour Comment faire pour récupérer le mot de passe des paramètres généraux de la console Merci
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Download Regular Update Files
BitDefender has regularly scheduled updates, depending on how it is initially set up. One question that I would like to ask; is there a way to reach out for updates 'manually' at a time of your choosing ? Also, the update files are a regular naming convention and recognizable. Last update I received was a voluminous mess…
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How do you reset your PIN if you forget your PIN number?
I set up app lock and I have my fingerprint that I was using for months and months and months but I also set it up with a pin that I didn't use for months and months and months and my screen recently broke on my phone and I had to replace it but it did not come with the fingerprint sensor. So now I have to revert back to…
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several subscriptions
Hello, I have 4 subscriptions, 3 total security and 1 total security premium. I want to use the VPN from the premium subscription but I cant choose what to install. The system always install the not premium one. At the premium I have 2 more users free to install out of 10. How can I choose what to install? Thank you
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Green Check Marks in google search results upside down?
When I google something sometimes the check marks are there and sometimes they're not even though I never change my settings in bitdefender or anything. Today I googled something and the check marks are there but they are upside down for some reason. I'm assuming just a random glitch maybe but it's not just one random…
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Anyone know why my vpn suddenly stopped connecting?
I tried to uninstall and reinstall it. Tried changing dns. tried from the cmd prompt the ipconfit and netsh commands from tutorial to flush everything and restart my pc. disabled and renabled the bitdefender network adapter. I'm not sure what happened was working fine yesterday?
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VPN not working on IPhone or ipad
I have recently purchased Ultimate Security and have got the VPN working on my laptop (so assume the router firewall is OK) but not on iPhone or iPad. On iPhone, after ‘instal’, no configuration is showing and I get error code 9 message…but none of the fixes offered seem to help. On iPad, I have a configuration loaded but…
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5 mins ago i got huge "Potentially unwanted item quarantined"
After last base update 28 mins ago, i got huge "Potentially unwanted item quarantined"… mostly registry keys in HKLM. What's going on? It's maybe hundred notification about "Potentially unwanted item quarantined"
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Explain how scammers got to me
I consider myself to be a savy user when it comes to safely browsing the internet. I have a windows 11 computer. I use chrome with "enhanced" security setting. I use bitdefender total security and bitdefender VPN. Yet, how did those bottom feeder scammers get to me? I'm not saying I fell for their scam because I recognized…
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Why is Bitdefender Free Antivirus still using constantly 10% CPU even after disabling everything?
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Bitdefender Mobile Free does not start automatically in ZTE smartphone (Android)
Hi @agozob, i had Bitdefender Mobile Free installed on a phone ZTE of a friend of mine. It installed correctly and works correctly. The status icon appears next to the clock, so it indicates that it is active. However, after rebooting or turning off/on Bitdefender Mobile Free does not start automatically and in fact the…
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Can Chrome trust the SecurePass extension?
Hello, When trying to add the SecurePass extension to Chrome from a warning window pops up saying secure browsing does not trust this extension. I just followed the link from Bitdefender Central. Given the already low rating and complaints is it even worth installing? Thank you
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Password Manager or SecurePass
I'm a non-techie installing Premium Security on 2 Windows PCs, 2 Android phones and an iPad. Overall it's been much less confusing and maddening than the departing No**on ;-) However, being invited to install both Password Manager AND SecurePass threw me, as I'd read that the latter replaced the former? I plumped for…
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Bitdefender Antivirus Plus - Remove VPN Nag Pop-Up
Build 27.0.49.354 Bitdefender constantly has a pop up asking to turn on VPN. I dont want Bitdefender VPN. When I click on "Dont show again", it shows it again later on or when I turn on my other VPN. This is annoying and should never pop up again if I selected it to not show again.
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App lock not working
I've noticed that the App Lock feature in Bitdefender Mobile Security works for a period and then suddenly stops. Any advice on troubleshooting or resolving this issue?
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Setup to allow Remote Desktop to work
OK before people tell me to search I've already searched, found a whole load of irrelevant posts here and elsewhere and not solved the problem. My setup - two pc's, one laptop, all connected to the same local physical ethernet (no wifi connections). All three running bitdefender. PC 1 - this is my new PC and I want to be…
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Variable duration of the full scan
Hi, you might be curious to understand why the times of the full scan are very variable. The first full scan I did after installing Bitdefender lasted about 2 hours and 30 minutes (more or less). Another full scan I did later after a few months lasted about 2 hours. While yesterday I did a full scan that lasted over 3…
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Safepay no longer prints to default printer
Hope someone can help. Printing when in Safepay has always worked correctly until one day it didn't. The default printer shown in the footer of the Safepay page is correct (a physical printer) but when asked to print it now just opens up Microsoft OneNote. I don't understand what could have caused this change or how to…
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How do I stop Bitdefender creating new rules in firewall?
Hi guys. I have an issue with Bitderender firewall. I deny access to applications in the rules section, but Bitdefender creates new rules on those applications, giving it acces to the internet. It is rather annoying to deny access to the internet for certain programs, then later discover that Bitdefender created a new…
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Bitdefender Dashboard
bitdefender how do i stop the dashboard appearing at startup on a mac
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Why does Bitdefender change its own settings?
I've seen Bitdefender do this before, but why will user set settings not stay set? For example, I set NOT to scan DVDs. It works for a while, then it sets itself back on again.. I set scheduled scans up. Bitdefender ignored them most of the time. I deleted the scheduled scans. Now Bitdefender runs a scheduled scan, but not…
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BD quarantine numerous unrelated registry keys during quarantine malicious file
Following the latest BD update(27.0.47.237), when a malicious file is detected by BD, quarantine measures may unexpectedly target unrelated registry keys. The registry key that have been quarantined show a same detection name in the BD interface with the name of the detected malicious file. I'm not sure what happened, this…
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Fake email from Amazon
Hello, For information, I share with you the phishing attempt with a fake email from Amazon regarding the "Amazon Prime Family" subscription that I received today. As you can see from the first screenshot the email address is suspicious. Regarding the second screenshot I have hidden my personal information (email and bank…