-
GIVEAWAY: Innovator's Quest - Join the Ultimate Challenge for Creative Thinkers
Calling all creative minds in the Bitdefender Community! We are excited to announce the Innovator's Quest – a contest designed to harness the power of innovation and insight from our community to drive the future of cybersecurity. 💡🔒 How to Participate Register in the Bitdefender Expert Community using your Central…
-
Product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
-
[Ended] Tech Talk with ZONEofTECH: Join the AMA and Get Your Tech Questions Answered!
Dear Bitdefender Community, We are thrilled to announce a special ‘Ask Me Anything’ session featuring none other than ZONEofTECH, one of the top influencers in the tech world! With over 10 years of experience in the field, ZONEofTECH is known for their expert insights, in-depth reviews, and exciting coverage of…
-
Scam of the Month: How celebrity impersonation is exploiting the vulnerable
“Hey, this is Brad Pitt. I’m in the middle of shooting my next big film, but I’ve run into a little problem—I’m all out of film reel. Could you send me a couple hundred dollars to wrap things up? Don’t worry, I’ll pay you back as soon as I’m done!” It sounds absurd, right? But for hundreds of victims caught in the web of…
-
Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD and @Mike_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and…
-
Welcome to Our New Anti-Scam Campaign: Let’s Fight Fraud Together
Online scams pose a bigger threat than ever. In the past few years alone, these attacks have grown in both number and complexity, with official reports indicating billions of dollars are lost annually to cyber crooks. The Better Business Bureau (BBB) reported that victims in the United States lost nearly $10 billion to…
-
The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
-
Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
-
Bitdefender pop up ads
I'm paying for your software and I am subscribed to renew. You are already getting my money. Why would you do something so scummy like pop up ads? There's no freakin way I am sticking with a company that give me pop up ads. I've been using bitdefender for years but I'm going to have to find a new product. I know this post…
-
Safe Sites
When browsing, no sites show as safe or unsafe. I believe I have everything set properly.
-
Why won't Bitdefender let me access my online account any longer?
I used it a few days ago and now it says Suspicious page blocked for your protection when I try to open the link.
-
Digital Identity Protection Questions
Greetings. I have used Bit Defender products for several years, but Digital Identity Protection is new this week. By following the suggestions around data breaches (30 going back over 10 years) and impersonation checks, my score went from 1 to 44. I have 633 services in my digital footprint. I spent the last two days…
-
Bitdefender installeren
Hai, Ik heb vandaag Bitdefender 5 apparaten gekocht. Helaas lukt het installeren niet. Iemand die mij tips kan geven?
-
App lock ignores safe network
My app lock has worked for a long time. But yesterday it started locking apps and asking for the pin despite being at home with the same safe WiFi network. The WiFi symbol is greyed out on the app lock page, but if I click on it, it shows the home WiFi listed as active and safe. I haven't changed any WiFi settings on the…
-
Risk alert does not make sense relating to supposed app install.
I have Bitdefender for Android installed and for the past two days the dashboard has alerted me to an app that has supposedly been installed that represents a risk. However, I have not installed any apps in that period. I run the scan and when it finishes it says it needs to scan again. Once the scans are completed it says…
-
Cant update to latest version .201 install new PC or reinstall
I am currently using the latest online installer version but only can install 27.0.41.198. However, this version has an update bug that prevents me from updating to 27.0.41.201. This update issue has been ongoing for a long time, and there has not been a release for the online installer to fix the problem. PLEASE FIX ASAP
-
Scanning individual files no longer works
I just built a new Windows 11PC and, of course, need to download and install many things. I always right click on the downloaded file and select "Scan with Bitdefender". That is no longer working on the new PC. All I see is the startup circle flash and then disappear.
-
Extremely Bad Support from Bitdefender
Never really had a problem with the product until you needed help and the support is so bad! The support is typically non-existent and the support staff is extremely rude and obnoxious. How do you file a complaint?
-
Why is my Wifi disconnecting?
I hava a problem using Bitdefender VPN. When I don’t use the phone, when it is locked, the WiFi communication is broken but when I am using the phone WiFi and VPN work. please help
-
Neal Blanchard
Hva have managed to set up two accounts under two emails. How do I combine them and then how do I add seats to my subscription?
-
Memory leak when streaming media DLNA/SMB after update Bitdefender
Hello, Ive been using BD since many more than 10 years. Always reliable. But since the last update (12-7-2024) i have issues. I use my computer for streaming media through my network (from the computer to my mediaplayer, Oppo UDP 203). Media consist of .MKV / MP4 files on my hard drive, they are shared through both windows…
-
Subscription order scams exposed!
These spammers seem eager to be my friends, always trying to decide what's best for me without making me check anything myself. One even offered me Norton. How thoughtful! Regards
-
Bitdefender mobile for android not generating the weekly reports issue
Hi everyone, For several months now the bitdefender mobile app for android is not generating any weekly reports. I have a ticket with support about this issue and they have already tried several fixes over the last few months with one time about 2 months ago it did generate a report one time but is was an incomplete…
-
Is it possible to exclude a VM from protection?
For work I routinely use a VM for malware analysis and phishing investigations. BitDefender did its job today by blocking a website that was trying to transmit credentials unencrypted. However, using fake credentials, I wanted that to happen so that I could see the destination URL in my phishing research. I was able to…
-
How to adjust Bitdefender window so it fits on the screen
I have bitdefender on a windows7 laptop but cannot see all the bitdefender window how can it adjust it?
-
How do I get rid of the McAfee and WaveBrowser ads that are bombarding my desktop.
-
Master Password Recovery ID
I forgot my master password. So I told the window that and it took me to a new web page asking for my Master Password Recovery ID. I electronically copied the ID from the pdf file Bitdefender had sent me. I got a message the Recovery ID was wrong. Now I remember that I may have changed my master password. I was told that I…
-
Bitdefender: Safe
I deleted from my gmail my Bitdefender: Safe folder. I didn't realize it would wipe out emails I needed. I cannot get them back from Gmail, wondering if I can get them from Bitdefender?
-
What is the email address for consumer support?
-
Online Calculator needed INSIDE of SafePay
Face it - when you are dealing with Finances, which is what SafePay is mostly about, a Calculator is indispensable, right? So, when you are in the site on Safepay and you need to add some figures up, you are forced to swap out repeatedly to enter each amount correctly into your calculator. This forces you to either enter…
-
Is that related to Bitdefender anti theft protection?
I've a Samsung Galaxy A52S 5g and since some time it is showed under the module Trust Agents a service called Protection by Theft,I've asked to Samsung's assistance and they've answered that it isn't related to Samsung,so I suppose that is on Bitdefender Anti Theft could you confirm me that? At now I've disabled it,have I…
-
AmuseMEMEnt Arcade
I believe that humor and laughter should always be part of our daily lives. As E.E. Cummings used to say: "The most wasted of all days is one without laughter". No matter where you are, you deserve a good laugh. My proposal for you from this day onwards is to have our own happy place within this Community and share the…
-
can someone perfom a VPN test?
Could you look with the app "speccy" how much the CPU temp encreases after bitdefender VPN has setup a connection? My cpu tem encreases 7 degrees celcious. I ask it bec I have the impression my CPU temp has increased to much and I must renew the cooling paste. Thanks
-
cancel auto renewing
HI. if i delete my account do i stop bitdefender from auto renewing my account and stop it from charging me? cause ive been unable to cancel auto renewal in my panel
-
Does trafficlight interface with bitdefender software in all chrome/firefox based browsers?
Looking at the reviews on the chrome web store, some users claimed that defense with the trafficlight extension is best when paired with bitdefender's antivirus software. I know that the anti-tracker extension only works on supported browsers. However, I am not in need of anti-tracker. I am wondering about trafficlight for…
-
Shred files before or after factory reset?
The computer is being returned to the store and I want to erase all of my information. What is the best way to proceed? Thanks
-
Bitdefender Firewall Alert Mode Disabled By Itself. Any Suggestions?
And i literally watch the ALERT mode slider move itself to disabled. This is unacceptable as I need to know what outgoing comms are taking place. Please fix this or I will be asking for a refund. Further more i renewed my sub for 37.98 CAD , then after i log into Bitdefender i get an offer to renew the sub for 28$ CAD.…
-
Updates