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Since installing BD my accounts don't remember me
Since installing BD various accounts, like for example Amazon, do not remember me when I go to that site. I have to re enter my information. I dont want to have to do that. I want my info saved on my computer and allowed to be auto-filled in. Where is the settings for this?
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License key returned to Trial license
Hello, Our local vendor provided me a license to extend my current trial that will end this May 7. The new license will allow me to extend for another 7days so that our trial subscription will not expire until our purchased license arrives. I applied earlier today and it was successful. However, when login again tonight,…
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activation issue
I am getting "This key was already used to generate a subscription." on entering the activation code. I only have one bitdefender Central account and it is registered with ********
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Keep getting mail from 2Checkout
I'm keep these mails that my bitdefender sub is running out and that i should sit back while it auto renews, i have manualy renewed my sub and turned off the auto renewal but im still getting these email? I really don't want it to auto-renew because i can't afford it right now and I have already renewed for another year. I…
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Autorenewal
Anyone else pissed how their subscription was autorenewed at a higher price with credit card info saved. Previously I manually purchased each year at a discount price. Guess I will have to drop this company and discourage others. Really stupid business decision. Do many other companies. Was starting to like the program.
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Automatic renewal of bitdefender total security
I have just found that I have had Bbitdefender total security automatically renewed and have been charged £53.95 for 3 devices. I didn't ask for the subscription to be renewed and it seems that this product is available for approx £25.00 for the year if purchased separately. Has anyone else had this issue and any ideas how…
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Subscription
Hello there , i have purchased bitdefender but it says it will expire in 30 days i have activated the code could you shed some light on this thanks.
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Renewal query
Yesterday, According to my account, my antivirus plus was due to expire in 30 days so I renewed it last night, payment was taken but it's still saying it expires in 30 days ? Does it not show the new 3 year subscription until after current subscription expires ?
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How to stop automatic renewal off the license
Hello! I want to NOT automatic renew the license I have. I can't find if automatic renewal is active. I have Bitdefender Internet Security. My license will expire in January 2021. Thanks!
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Licenses don't seem to be used
I recently purchased Bitdefender Small Office Security. I have been sending links to those folks with devices. I have approximately 8-10 employees that have installed it, got it running, and it acknowledges that my primary account is the owner of the license. So, that is all well and good. The weird thing is that I can…
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Two factor for Bitdefender community site
Hi Can you tell me if two factor is an option for our Bitdefender community account?
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my current subscription good until april. If I upgrade my subscribition now will it start atter the
my current subscription good until april. If I upgrade my subscription now will it start after the current subscription expires?
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I have a new computer and would like my current 2 years to be transfered to new machine. Can you?
I want to transfer my current Bitdefender to my new computer. I would like you to do it. Also I will pay any fee that is required. Glenda Geister
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Multiple Computers - Multiple profiles - Multiple headaches
I've found that BitDefender lacks a certain "je ne sais quoi" when it comes to this product. I find the interface to be a bit "raw" and lacking functionality when it comes to managing multiple computers in a home environment. I've spent good dollars on purchasing a 5 license package. (Personally, I'd like my money back…
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Computer missing in central
I have installed bitdefender on 3 computers. Two for me one for my wife, only my two computers show up in central. Help! They are all on the internet, my two run High Sierra, my wife's Yosemite.
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Found possible fake / phishing Bitdefender Central site
@BogdanB_BD @Andy_BD I think the Bitdefender team might want to look into these sites I discovered. I've replaced all of the .com extensions with (DOT)com so that nobody will accidentally click to the sites. These are not blacklisted nor does Bitdefender see anything wrong with them, but if you visit you can clearly see…
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how do i remove a device from my account?
A friend recently traded in her old phone. I would like to remove this device from my account so that the new device can take its place. How do I remove a device longer under my control from my account?
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New purchase activated but not on the devices yet
Hi everybody.. Can't install the new product I purchased as there are still 28 days to go for the expiration... My auto-renewal is disabled... Can not even enable auto-renewal yet... Any clue will highly be appreciated Thanks
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Auto Renewal is so wrong!!!!!
I am so annoyed to find that I was automatically signed up to auto renewal. I have finally managed to cancel it, after a lot of hassle. If I continue with Bitdefender, next month & at the moment it's a big IF. I'm not happy about renewing, as it seems my details will be kept again & this time next year, the same thing will…
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One PC, two Androids but I'm still being asked to buy another subscription to protect the phones?
I bought the Bitdefender Antivirus Plus subscription and it said I could protect three devices including Android phones. I installed it on my PC, no problem, but Bitdefender Central still says "At Risk" next to both phones. I have the Bitdefender App installed on both phones and they are recognized by Bitdefender Central…
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Renewed Bitdefender
Having renewed Bitdefender Internet Security last month I find that it will expire next month. If this is the case then i'ts goodbye Bitdefender after several years of being their customer. So my question is, what has happened to the simple renewal operation?
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anyone having problems logging into their account?
I just get a window displaying the following with a refresh button that just redisplays the same error. wouldn't bother me but one of the laptops needs to access my renewal of the licence. "Oops! We are experiencing an internal server problem. Please wait to be redirected or you can try again later."
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My bitdefender central account needs to be refreshed?
I am unable to see my recent purchase in my bitdefender central. Just upgraded from internet security. Central says 3 of 3 devices used?
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How do i merge my old total security subscription with a new family pack into a single subscription
I have my total security subscription valid till april 2022 and today i bought a new family pack subscription for another 2 years in order to renew my old one to an all new subscription with 4 years .But in my central account it shows 2 seperates subscriptions....one total security and one new family one.How do i merge…
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multiple bitdefender subscriptions
ok, so i have puchased 2 2 year bitdefender subscription cards from amazon, and i was wondering if i activated both, would it just give me another 5 devices for 2 years or extend my current subscription to 4 years
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my new license suddenly active
hello my new license suddenly get active other device can i change device for license because i want not this pc active
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Why Bill Recurring Fee Without ANY Notification?
I just got re-billed for a three year subscription. Out of the blue. No warning email to say my account was to come due soon so I could make changes or cancel my subscription. Nothing.
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Total Security 2020 Auto-renew disable issue
I'm trying to disable my auto renew since i already bought a new subscription on a different account, but the "my payments - view details" page is completely blank on every browser. I heard people on this forum can help, i only have a week left and i really cant afford to double pay. I posted a duplicate of this post under…
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My Subscriptions
I signed into my account and wish to renew my active subscription. However, when I go to the "My Subscriptions" tab on the sidebar I get a blank screen. Why is that? Thank you!
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About renewing my account for one computer
Hi, I'm new here and need some help. I signed up last year and my renewal is coming up. I have only one computer and so I don't need a subscription for three. It is only giving me the option of buying for three machines. How do I get a window that allows me to buy for only one machine (29.99)?