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Account Privacy App
Hi, I tried to use the Account Privacy app. I added and email account to veiry if it, try to verify it but I never receive the email with the verification code. I retried this a few times. Always the result: no verification email is received. I added it a different account (#2) and it works fine, i.e. i receive the…
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Can I purchase a new special price/offer bitdefender package to add to existing subscription?
I've seen in the discussion forums that you can add more subscriptions to an existing subscription account. I'm to assume that it is to save money to purchase a special offer package to renew instead of having to pay for the pricier renewal subscription.
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Cost!
I've used Bitdefender Total Security for a few years now. No issues with the product whatsoever. However, why on earth does a renewal cost $99.99 (Canadian) when the Bitdefender website is offering the same product to new customers for $39.99?!?! Its infuriating! I turned off the auto-renewal and was given an offer of 50%…
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I have Antivirus Plus for 3 Computers one computer thee Device info is wrong?
Device details is Wrong Rename Update Profile Remove STANLEYPHARMACY Device information PROTECTED STANLEYPHARMACY Vendor:Intel Corporate MAC Address:18:CC:18:EC:A6:43 Operating System:Microsoft Windows 10.0.22621.
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Allan Ronk
I wanted to upgrade my exisiting bitdefender. What seems to have happened is that I now am paying for 2 versions and have to do a new install to "upgrade" and will now have the new version with overlapping subscriptions. What have I done wrong??? Allan
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Move subscription to other account
I have entered the activation code to test account. How can I move the subscription to business email?
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I had Bitdefender free, now it's asking for a subscription.
I tried reinstalling ensuring i had the "free" version. still same issue. I have no clue what else to do.
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Central page allows showing of threats list
I am not sure that I like this feature. It's not private. It should be optional. I assume that when we access our investments and banking that they will not show up.
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Bitdefender internet security
Hello, Where can I find how long my protection is stil running?
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How do refunds work
I have had lots of problems with Bitdefender menus so have given up on it, this is another. I remember seeing something explaining how it worked but can'y find it now. I did a request to cancel ( Open ticket: 1008589850 ) at 8:40 euopean time. Having worked for US bank in the Uk I am aware of time differences so remember…
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Help to manage accounts
I paid for a year, but I couldn't get Bitdefender Security to work, it says expired, and validation code is invalid! Bitdefender Central does not come in on my phone! What is going on??
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How I connect bitdefender vpn? The problem given in the screenshot is recurring.
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Product Becoming A Confusing Mess
I currently have a subscription of Antivirus for Mac. I have tried to find a way to contact Customer Support but, alas, I gave up. Here now to state my grievance/questions. As I approach my renewal date I am considering a new company for protection. My fundamental issue is this. When I purchased the original subscription…
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Solutions Antivirus
I have received an email today from Solutions Antivirus trying to sell me a 3 year subscription to Bitdefender for $29.99 and they are based in France, I have unfortunately opened the email, I am wondering if anything I have unknowingly been duped into a virus in opening the email. Has anyone else come across this suspect…
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Use two activation codes in one bitdefender central account
We purchased two 5 user licenses and recieved two activation code. I entered both codes in the same BD central account but only see 5 licenses available instead of 10. So I tried a different email and BD central account but both activation codes give "already in use" errors. How can I remove one activation code from the…
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Code?
This may already be here somewhere; I'm not that tech-savvy, sorry. I renewed my subscription a few days ago, it's already deducted from my acct, and the old one expires in 2 days. I'm trying to renew and it says I need an activation code? I never got this code. I'm trying to figure out if this is going to update…
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Using only central on phone takes up a license spot.
I wanted to use Central on my android phone to monitor my devices but for some reason when i only use central on my phone it counts as a license spot on my bitdefender total security subscription even though i dont even have bitdefender installed on my phone... just central wtf? Why is this?
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Is there an option to increase devices on Bitdefender Premium Security plan?
I understand there is a Family Plan (but without Password Manager), however I need two extra devices for my household. Is there an option to add a couple of devices (at a price obviously) to theBitdefender Premium Security plan or shall I look at going to the Family Pack and a Password Manager plan? Cheers David
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New ISP and lost access to my old email...
My old email address was through an ISP that I had at the time and have since switched and lost access to that account. I cannot even login without access to my old email. I had to create this account just to post this question.
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Will current devices connected to BitDefender Premium VPN remain connected after switch to yearly?
Hi there I started off with Premium VPN on a monthly subscription via Google Play and added a couple devices. I've subscribed to a yearly plan through the BitDefender site (via My Offers). I noticed that while I have a number of devices connected to the monthly subscription, I don't have devices connected through the…
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problem installing bitdefender on older laptop - redirect from central login gets flagged
I have bitdefender installed on my current Mac laptop and it's working fine. But, I have an older laptop and I wanted to install bitdefender on it to be able to run a complete scan. However, when I try to log in through bitdefender central, I put in my password and code, but instead of taking me to the control panel, the…
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Birdefendeer shows it's on 3 devices but it should be 2
Hi, I changed hard drives on my Levono but had to load Win11 from scratch on the new SSD. Your site showed me on two devices, my PC and the Lenovo but i didn't have the program files on the Lenovo. So I deleted it and reinstalled it but now my account shows it's on 3 devices, not two. Can anyone help? John
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I have a subscription for Bitdefender Total Security can I upgrade to Ultimate Security Plus?
I have a subscription for Bitdefender Total Security can I upgrade to Ultimate Security Plus?
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Renewal Options Are Dismal
I am a longtime BD user of Total Security. My subscription expires in 17 days. I had always been able to get a good 3-year renewal price, but now the emphasis seems to be on one-year renewals if you want a good price (not $99.99 CA), or any of BD's discounts for a one-year renewal, which come with forced auto-renewal…
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Bitdefender Central does not show correct subscription information
Hello, I have both Bitdefender Central for my personal home computers, as well as a license for GravityZone Business Security. My Issue is that when I go to view my subscription, there are no options to renew early or cancel subscription. When I view my payment information, it shows the information for my GravityZone…
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variation de prix pour premium
bonjour j’ai une boite de promotion qui ouvre en bas a droit de mon encrant elle m’offre de migrer a bit defender premium sécurité je clic et l’offre est 44.99 et quand je viens pour payer ces rendu a 94.99 ces quoi ces une fraude quoi
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sign in problem
I am locked out of my account. Have changed password but after in-putting email and password the system just returns to the sign-in page
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I can't switch account...
when i click on switch Account nothing happen. there no information on my account.. i faced this problem after restoring my windows to a previous backup version using Macrium Reflect. i tried multiple times to uninstall Bitdefender and reinstall but when it finished it won't open only a grey icon of Bitdefender in the task…
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Total Security vs Premium Security
I currently have a Total Security subscription. The 'Offers' tab is promoting Premium Security or Premium Security Plus. What is the difference?
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Renew a lapsed subscription to start at a later date
Due to some very bad information I was given last year, I went with a different antivirus solution. While it is OK, I always preferred the Bitdefender approach. Now that I know I was given bogus information, I'd like to reinstate my protection. My existing protection covers me until early September, but I'd like to take…