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payment
when it comes due does it go through this company? or check out
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Why this error message displaying on the screen of computer?
I have purchased subscription for one year Order ID: 405-4694091-8358725 but error message showing as this key was already used to generate a subscription. Bitdefender - 1 Computer,1 Year - Antivirus Plus | Windows | Latest Version | Email Delivery in 2 Hours- No CD | ASIN: B073VJYGYZ Whether it is not cheating? Hello Yogi…
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Administrator password not working
i have set administrative password in my subscription but i can still see that the product does not ask for password when they want to disable something. i have reinstall, still the same. for example the firewall. thank you
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Problem logging into account - two-factor code requested but 2fa not set up
Having installed Bitdefender Premium Security on a device I've got stuck trying to login to set things up. I'm being asked for a 2fa code which I don't receive. I've checked my Bitdefender account and I can see (under 2-Factor Authentication) that 2fa it is turned off. I can also see (under Security events) timed messages…
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Where can I enter the code number of the new subscription?
I bought a Bitdefender software from Best Buy with a code number. I go to "central.bitfender.com", but I can not to activate the new "Bitdefender Total Security" . What I have to do"
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If i have a subscription, will it cost more for another bitdefender product?
I am having problems with another providers ( Not bitdefender) Product. I have win 10. i have a bitdefender subscription for android. if i want to get a bitdefender product for my laptop,will it cost more? Ty for your help.
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Premium security
Hello. I currently have total security on my android phone version 11 which my subscription will end about 4 month's I would like too upgrade to premium security at the end of my subscription. Can you tell me should I do this before subscription during or after subscription, I would like for this to go smoothly as…
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Rinnovo con licenza diversa
Ho rinnovato BIT Defender passando da 5 a 10 utenz3. Ora su BIT Central ho i due abbonamenti, il secondo non si carica. cosa debbo fare? Disinstallare tutto e re-installarlo?
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Payment Issue - Unionpay CC
Hello, I'm having trouble paying with my unionpay credit card. I do see that you accept unionpay cc in your checkout page but it gives me an error "Your card type (Visa/MasterCard) does not match the card number (unionpay)." I hope you can assist me with this. Thank you very much. Best Regards,
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Internet Security
Do I need this if I have Bit Anti virus? I mean really?
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can I delete Bit defender app
I am new here, so forgive me if you have already answered something like this. I have bit defender premium. 10 slots. My sister has her own account. She has the beginnings of dementia and no longer has any credit cards or a way to pay electronically. I saw that I can add her 2 devices on my account on this forum. When I…
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Do I need my Bitdefender Ultimate Security subscription if I have Netgear Armor?
Now that Bitdefender Box is going away and there is a push to use Netgear Armor, I'm wondering what is the purpose of paying for my Bitdefender Ultimate Security subscription? Netgear Armor comes with Bitdefender Total Security and the devices are *unlimited. What would I be losing if I drop my Bitdefender Ultimate…
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Can't find the option to download BitDefender IS in Central
I'm about to re-install Win10 on my PC so I signed into my Bitdefender Central account to get the download for this particular device (I have a 5 device subscription) but I can't see what I think was the 'install to this device' option....anywhere. I have followed the suggested methods from the help links but I still can't…
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Installing replacement
Current protection ends in 4 days Do I have to wait before installing newly purchased replacement?
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Hello?
App won’t even launch. Am I just going to continue to get no help?
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Can I Continue The Subscription For BD Antivirus Plus, But Without The VPN?
The BD VPN doesn't work well for me (uninstalled it since beginning trial), can I buy the antivirus without the VPN? The antivirus works well (I think). Appreciate an answer soon please, need to determine all security packages before it renews.Thank you in advance.
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Can't activate my subscription
I've just made a subscription to 1 x Bitdefender Family Pack but my Bitdefender Central still only show my Bitdefender Total Security How do I activate the Family Pack?
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How can i upgrade my internet security plus to a total security for all my devices
My subscription is ending, and I would like to upgrade to the total package. But I can't seem to find how to do that. Can anyone help me with this? I also would like to get the password manager, but it doesn't work either. For the password manager I cant even get a subscription
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Total Security 10 Device Option Not Pricing Correctly
Hello, I was recently trying to purchase the Total Security option for 10 devices. On the website the promo price is listed as $44.99 for 10 devices. However, when selecting Buy Now and going to checkout the discount is missing, and you're charged the total amount. I noticed this occurs whether you select the 1 year, 2…
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Subscription total security
One day, 2 prices 😐️
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Missing the ability to manage the existing subscriptions and payments history
I would like to stop auto renewal of my existing subscription. I was looking for such feature everywhere in the Central but I have not found it yet. I have also reviewed the FAQ. Answers in the FAQ do not correspond the reality. How can I stop the auto renewal and check my payments history?
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Regarding the issue with 2 subscriptions
Hello, I have Bitdefender Total security subscription ( 5 devices 3 years) which is going to expiring on JAN-12-2024 and couple of days back I have brought second Bitdefender Total security subscription ( 3 devices 3 years) which i have activated on OCT-10-2023. I'm looking a solution for - start my second subscription…
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Haven't received Activation code.
Hi. I have automatically renewed my subscription but has not received any activation code. The support pages just point me around a lot of self help articles, but that isn't very helpful. None of the articles solves my issue and I really need to connect with a human being instead of these Q&A pages. Does anyone know how to…
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How to merge 2 Bitdefender accounts
How do I merge two bitdefender accounts? One account had a free subscription with a Netgear wireless router purchase. When that subscription ran out , I tried to extend the bitdefender subscription. It looks like I created two accounts. How do I emerge those accounts into one? I like the dashboard that came with the…
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phone numbers for live person
after three days finally found a phone number for a live person to discuss my issues with Bitdefender overcharging my account. here are the numbers i found. i hope they will help others. 1-888-392-7720; 1-954-281-4669; 1-888-247-1614; 1-888-267-8000; 1-844-617-9531; 1-954-414-9621 Good luck!
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Activation in different country
Dears, I bought Bitdefender Premium Security, and I was trying to activate it on my brother laptop who resides in different country but no luck. I did some search around and found this link which states that if I live in country X then I can't activate any device not in the same country (Net even by using a VPN?). Is this…
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Update
I purchased a further year of Total Security. I went to Central to register the update but in my subscriptions it is only showing the 159 days I still had to go on my old subscription. Why wont the new subscription show in addition to the 159 days. Have I done something wrong? Help would be appreciated.
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Logged in OS-device not correctly displayed in bitdefender central session
When I'm logged in my bitdefender central with my windows 10 pc and I go to "session" it shows up as "android" under "OS-device" and as "central application" under "access type", I'm using firefox to log in. I have bitdefender total security installed on 4 windows devices and bitdefender mobile on 1 android device (a tv…
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Bitdefender Central - not displaying right characters.
When I log in to Central, that is what I see. Login language is English. What is this? Thanks
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Disable 2 Factor Authentication
My account with another email cannot login because suddenly asked for 2 FA. As long as I remember, I never setup for 2FA. I just know about this 2FA when i want to use my recent purchase of bitdefender VPN. Now I cannot login to my central and cannot use VPN. Please help to disable 2 FA and I will setup 2FA again with my…