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INVALID KEY
Today I have purchased total security and installed application on android but when I have update code I am getting message invalid key please help
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Buyer Beware
If you live outside the USA you might find that you face the same situation I did. I purchased a liccence for BitDefender on Amazon uK and downloaded the software. I got a licence code via email and when I posted this to the licence field I was advised that this licence was not valid for the country I lived in (Ireland)…
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How Can I Transfer Subscription From Old Laptop To New Laptop?
I used my last subscription on a laptop that I returned and I'm about to get a different laptop. Do I need to buy a new or multi-volume subscription in order to protect my new laptop, or is there some way to transfer the subscription I had on the laptop for about 2 weeks?
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A question about subscription
We changed from Trial subscription to monthly subscription and we were asking when is it gonna change in our portal. We updated the subscription today and we waited an hour for it to change in the portal self but it hasn't changed anything yet. Do u know when it changes or how we can make it changes? The expiry date is…
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Have I been defrauded by Bitdefender?
I was contacted by Bitdefender to renew my Digital Identity Protection. I followed the steps and was quoted CAD 39.98 . The price was in CAD since I was in Canada at the time. I followed the renewal instructions and paid. But, then I was sent a receipt for GBP 39.98 (!) by 2checkout. A day later I received an email from…
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Bitdefender Total Security Trial Period Ended And My Device Is Now Unprotected
Hi Y'alls, So basically today my free trial with Bitdefender total security ended and I thought it would go straight to basic malware protection, but it didn't. It's saying that my device is now unprotected. Someone, please help because I don't understand what's going on.
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How to get back into BitDefender after auto-renewal?
Hi, My Bitdefender subscription renewed recently but since last renewal i've uninstalled BitDefender from my MacBook. How do I get it back? I've gone onto AppStore and it's asking me to pay £25.99 despite renewing it in last few days, doesn't seem to be an option to reinstall when logging into my account when on…
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Cannot Activate Bitdefender
My Bitdefender was automatically renewed on 26 Sept via Google Play. Unfortunately I did not receive a new activation code, only noticing it was no longer active 2 days ago. I have tried to find a way to get this problem solved but to no success. I hope you can assist. Thanks
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Bitdefender is telling me my subscription has expired after upgrading to Ventura 13.0
Has anyone else had this problem. Bitdefender works on another Mac running Big Sur. It worked on Monterey. I have 255 days left. can someone please assist. Thanks Chris
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How To Disable And Re-Enable 2-Factor Authentication?
Need to disable Two-factor authentication. My app on my phone is not working all the way. So I need to disable recreate new one then reenable.
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Subscription renewal
Hello. So, i think i did something stupid. Tomorrow my subscription should automatically renew but i wanted to wait untill the 15th and i deleted the account. After an hour or so, my bank app told me that the money for the next year subscription was taken. So i re-installed the bitdefender app and logged in but i'm on…
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Clients support is not working?
About a month ago, I receive an email from Bitdefender with a promo renewal but after 2-3 days, the link didn't worked for renew. I sent them an replay email and no answer. Now, the cost for renewal is double and I think to give up. What can you tell me about this or please give me an email adress of custumer support for…
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Moved: Auto update for antivirus keeps turning itself off. What is the fix for this? Thx.
This discussion has been moved.
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From Where To Track The Ticket?
Hi Admin. I raised Tickets # 1007825342 for the cancellation of automatic subscription and refund of my amount but did not get any response. I don't know from where to track my ticket, kindly help me. Thanks & Regards, Muqarrab EDITED: E-mail and tel. number removed by @Gjoksi
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Moved: Password Manager On A Shared Total Security Subscription
This discussion has been moved.
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Cihazımı değiştirdim, eskisinde ücretli Bitdefenderi yenisinde kullanabilirmiyim?
Yeni cihazıma Bitdefenderi tekrar şifre değiştirerek yükledim.
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Bitdefender Device Count
I’m using Nighthawk w/Bitdefender and have five devices that are eligible for Bitdefender, 2 iPhones, 2 iPods and a MacBook. Armor-Bitdefender was installed on all five units, but, Bitdefender doesn’t recognize the installations and still show five eligible devices. Annoying.
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Como bloquear um site pelo bitdefender?
Não sei se é por aqui que faço esta pergunta, mas poderia me ajudar ou redirecionar para o setor responsável?
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Bitdefender Central showing wrong devices
Bitdefender Central is not showing my desktop PC which does have a current working subscription, i.e. it is not showing "29 days left" on the desktop PC. Also I cannot activate a subscription on one of my laptops. The message I see on Bitdefender Central is: This device isn't fully protected. The Bitdefender security…
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Bitdefender Premium Security Subscription For 20 (Twenty) Devices
i use the bitdefnder Premium Security it can use up to 10 device i have question can i use up to 20 device? i have lot of device to personal or can i but 2 pack and use 20 device by one account? my english is bad sorry
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Upgrade to Premium Security
I currently have a Bitdefender Total Security subscription which is about to expire. I would like to upgrade to Premium Security - how can I do this whilst maintaining cover? Thanks
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You don't make it easy to cancel a subscription renewal
Finally had to stop you through Paypal. Why go to these tactics, and it is for one of 2 reasons, I'm cancelling. Do you really believe you induce trust when you make it extremely difficult to cancel conditions. I will look for another anti virus. Pity I was quite happy with BD except for the VPN, never worked on different…
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Bitdefender Central On Chromebook Wrong Password
I have downloaded BD security to my chromebook via the Google play store. However when I try to log in with my BD password it says it is wrong. I know I am using the correct password so what am I doing wrong? How do I access my mobile remotely through my chromebook to use the anti theft facility
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Change from 10-device plan to 5-devices at renewal
My current subscription ends in ~2 months. I have the 10-device plan and only have 3 devices on Bitdefender. I would like to select and pay for the 5-device plan for my renewal. Is this possible? I hope I do not have to completely cancel the current plan at renewal and sign up as a new customer for a 5-device plan.
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BitDefender Central DEVICES show wrong at risk statuses
BD Central shows my laptop (PC) and cell phone (iOS) as having incorrect at risk status. The reason I say this is because I have BD installed on both (as well as a third device which is fine). All are on the same home network. Laptop at risk says: Install Bitdefender security on this device to keep it safe (its on there.…
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Wrongly enter email address when purchasing Bitdefender
Hi, Please help me. Today I purchase Bitdefender but I wrongly type the wrong email address which is not exist.
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Moved: What Android Emulator may I download that Bitdefender will alow or not interfere with?
This discussion has been moved.
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How To Install / Use BD Central And Does BD Family Pack Include Unlimited VPN Traffic?
i've got bitdefender family pack 2022 15 devices. how to instal bitdefender central on my computer and anything it will go on? icon on screen. i paid also for VPN at the end before check out. does this come with family pack. i came to think the family pack had it all, Does it. Thinking of it now. I have a bit of some…
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Payment Is More Than Normal!
I am customer for many years now and yesterday my subscription went automatically from my creditcard and I payed more then 70€ and normal I pay 49€! that’s more then 20€ difference for the same product! how is this possible,I am considering to go to another antivirus en vpn… Or I have my money back or give me a discount at…
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Is Bitdefender Central Discontinued?
Is Bitdefender Central Discontinued?