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My device is not visible on Bitdefender central after I installed it in a second computer
Apparently the antivirus is working, but I can no longer see my device when I login on my account. Why is that? Is it a big problem?
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Need to locate activation code
I have a laptop I purchased in 2018 that I want to give to my daughter for school work but need to update the Bitdefender program on it. It has an older version of Bitdefender on it, 2018 version. I purchased and installed the 2020 version on a different/newer laptop. The license is for five devices with 220 days remaining…
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Bitdefender for 2 laptops and 2 different mobiles myself and wife
I want Bitdefender for 2 laptops (Windows) and 2 mobile phones (Android for myself and wife). I am thinking of Total Internet Security, but which one can I use.
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When you renew your subscription, do you need to uninstall and then re-install Bitdefender?
I have been using Bitdefender 2019 Total Security for over half a year for my desktop PC. When I renew my subscription to let's say, Bitdefender Total Security 2020, would I have to uninstall Bitdefender and then download it again to ensure that I get the 2020 version of the application? Or can I simply use the existing…
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Upgrading subscription
Hello. I bought one year Antivirus Plus subscription just yesterday, but after using it a bit, I decided that I want firewall/mic and camera protection, so I want to upgrade to Internet Security version. Is there a way to do it? When I click "upgrade your subscription" link in security center application, just a usual shop…
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Price jump?
I responded to a marketing email of 28 November, offering T/Sec2020 for £14.99. The next 'Purchase' page had the price jumped up to £24.99 - a 66% increase. See 3 pics. In the words of the famous satirical magazine 'Private Eye'..... "Shurely shome mishtake?"
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One item to many in Central
I have three devices in the Central. It is a Iphone which I don't have any more and I sure that it don't contain any Bitdefender software in my name. How can i get rid of it in the Central?
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Bitdefender Central Web Page does not work for me
Hi all: Excuse my english level. When I try to Access to my bitdefender's account at bitdefender central web page and after I enter my user and then my password an Internal Server Error appears and I can't do nothing. Maintenance, May be ?
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Can I transfer to another device?
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Bought a year licence and never got the registration code
So I bought, last month on December 14th, a year licence for Bitdefender Mobile Antivirus. I never got the registration code. Could you please contact me in order to solve this. Thanks in advance. I've been using Bitdefender security solution for a while now.
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Missing renewal
My subscription expires in 2 days and i received a discounted offer in the mobile app, which i bought via google. I have the payment confirmation (from e-banking) but there is no renewed subscription. Please help.
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Activation code already in use?
If I have BD TS 2016 on my laptop, can I not install it also on my android cellphone or does it require a separate license? I thought I got protection for three devices with my license.
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My subscription got deleted
Hello, I first contacted Bitdefender support via chat to explain my issue and find a solution, but they could not solve it and said "I need to escalate this issue to my colleagues from the Sales Department. So, after we end this chat session, I will forward your case to them and they will contact you in the shortest time…
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Can Not Login To Bitdefender Central Account
Hi i'm using bitdefender mobile latest version from google play, but i can not login to central account using my bitdefender account. Always get Error: 1001. I can login to central account easily from my pc, but from mobile antivirus i can't login.
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Reset
Ive purchased bitdefender total security and wanted to see if the product given is working. I red in Bitdefender forum that we can check if ur Bitdefender serial key is active or not and I follow the steps that is login my Bitdefender account and check the validity of my serial key I added the serial key in my subscription…
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I Have Recieved No Key Help Please
I never received a key for this my order number is Order date: May 26, 2014 4:46:10 AM CDT Order number: 12999763169054705758.1391934291570486 It sure would help to get this thanks in advance.