Troubleshooting – After updating to macOS Ventura, Bitdefender requests Full Disk Access:
https://community.bitdefender.com/en/discussion/94019/troubleshooting-after-updating-to-macos-ventura-bitdefender-requests-full-disk-access

If you are experiencing abnormal battery usage when using Mobile Security for iOS, specifically the Web Protection feature, kindly check if your antivirus is updated to the 6.3.5 version. If possible, please provide your feedback afterwards on this thread:
https://community.bitdefender.com/en/discussion/91558/battery-drain-on-ios#latest
We are monitoring the latest improvements designed to stabilize the battery consumption.

Let us know your expert opinion about your experience with our software!
Should you wish to share it with us and the rest of the world, you can use the link below:

https://www.trustpilot.com/review/www.bitdefender.com

Your feedback is highly appreciated and will help us find the areas of improvement and further enhance the experience you have with Bitdefender.

Central & Subscriptions

Tips on using Central account and how to manage your subscriptions.

My device is not visible on Bitdefender central after I installed it in a second computer
Apparently the antivirus is working, but I can no longer see my device when I login on my account. Why is that? Is it a big problem?
Need to locate activation code
I have a laptop I purchased in 2018 that I want to give to my daughter for school work but need to update the Bitdefender program on it. It has an older version of Bitdefender on it, 2018 version. I purchased and installed the 2020 version on a different/newer laptop. The license is for five devices with 220 days remaining…
Bitdefender for 2 laptops and 2 different mobiles myself and wife
I want Bitdefender for 2 laptops (Windows) and 2 mobile phones (Android for myself and wife). I am thinking of Total Internet Security, but which one can I use.
When you renew your subscription, do you need to uninstall and then re-install Bitdefender?
I have been using Bitdefender 2019 Total Security for over half a year for my desktop PC. When I renew my subscription to let's say, Bitdefender Total Security 2020, would I have to uninstall Bitdefender and then download it again to ensure that I get the 2020 version of the application? Or can I simply use the existing…
Upgrading subscription
Hello. I bought one year Antivirus Plus subscription just yesterday, but after using it a bit, I decided that I want firewall/mic and camera protection, so I want to upgrade to Internet Security version. Is there a way to do it? When I click "upgrade your subscription" link in security center application, just a usual shop…
Price jump?
I responded to a marketing email of 28 November, offering T/Sec2020 for £14.99. The next 'Purchase' page had the price jumped up to £24.99 - a 66% increase. See 3 pics. In the words of the famous satirical magazine 'Private Eye'..... "Shurely shome mishtake?"
One item to many in Central
I have three devices in the Central. It is a Iphone which I don't have any more and I sure that it don't contain any Bitdefender software in my name. How can i get rid of it in the Central?
Bitdefender Central Web Page does not work for me
Hi all: Excuse my english level. When I try to Access to my bitdefender's account at bitdefender central web page and after I enter my user and then my password an Internal Server Error appears and I can't do nothing. Maintenance, May be ?
Can I transfer to another device?
Bought a year licence and never got the registration code
So I bought, last month on December 14th, a year licence for Bitdefender Mobile Antivirus. I never got the registration code. Could you please contact me in order to solve this. Thanks in advance. I've been using Bitdefender security solution for a while now.
Missing renewal
My subscription expires in 2 days and i received a discounted offer in the mobile app, which i bought via google. I have the payment confirmation (from e-banking) but there is no renewed subscription. Please help.
Activation code already in use?
If I have BD TS 2016 on my laptop, can I not install it also on my android cellphone or does it require a separate license? I thought I got protection for three devices with my license.
My subscription got deleted
Hello, I first contacted Bitdefender support via chat to explain my issue and find a solution, but they could not solve it and said "I need to escalate this issue to my colleagues from the Sales Department. So, after we end this chat session, I will forward your case to them and they will contact you in the shortest time…
Can Not Login To Bitdefender Central Account
Hi i'm using bitdefender mobile latest version from google play, but i can not login to central account using my bitdefender account. Always get Error: 1001. I can login to central account easily from my pc, but from mobile antivirus i can't login.
Reset
Ive purchased bitdefender total security and wanted to see if the product given is working. I red in Bitdefender forum that we can check if ur Bitdefender serial key is active or not and I follow the steps that is login my Bitdefender account and check the validity of my serial key I added the serial key in my subscription…
I Have Recieved No Key Help Please
I never received a key for this my order number is Order date: May 26, 2014 4:46:10 AM CDT Order number: 12999763169054705758.1391934291570486 It sure would help to get this thanks in advance.