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I like to know how to install Internet Security on my Laptop and PC.
I have Antivirus Plus before and yesterday I purchased Internet security. I can download the .exe file but I can't run and install it. Could you please guide me how to do?
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updating licenses within the download program
why can't when I order a new license Bitdefender can't or more like update my program. they say it will happen after my current subscription expires? Is that true? when someone orders a new subscription why can't Bitdefender like everyone else just add the new time? so say that my subscription ends in 18 days and I buy a…
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pop ups that keep showing on system
i am constantly getting pop ups in lower right of my screen about something trying to enter, or add to my system, and i do not know what 90% of them are, i only have choices of allow or deny. how can i know what to decide about these?
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how do i change email that was used when bitdefender was started?
my regular email was not able to start my bvitdefender, but when i used my secondary email, it was started. i would like to use my regular email, an am trying to find out how to change it.
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Problem activation code on Android tablet
Hi, I have added Bitdefender to my Android phone, starting from Central. Despite having a current Bitdefender Internet security pacakage (valid for 5 devices, including Android), I get a message on my Android device telling me to get the full version now (14 days of trial remaining). Have de-installed app then reinstalling…
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mypaments is not available on Edge, Chrome or Firefox!
How should one be possible to change the subscription, when there is no "mypaments" option available at all? I tried Edge, Chrome and Firefox, even on different computers and the option "mypaments" is not anywhere available! That looks like fraud and not like any kind of problem with any of the above mentioned browser! Now…
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How do I upgrade from Antivirus to Internet Security?
I used the Antivirus license last year, this year I went with the Internet Security Product. When I received the installation link in my email, it asked my account and I logged in, somehow I'm getting looped back to the console where I see my device and only see the Antivirus product and nothing related to the Internet…
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Cannot get a refund, keep getting the run-around.
Bitdefender automatically renewed my subscription for Total Security for $95.39, but I had used a online promotion to renew at $69.95. A discussion insured as to how to handle the refund. It has been back and forth and I keep saying what I want, and they come back with another offer, I say what I want and they come back…
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how do i disable hereditary rules
Hi, I'm trying to assign a policy to all the workstations on the subnet 192.168.0.0/16, which i did by creating a Location Rule with this condition. If i filter my workstations, the problem is that the rule is applied directly to only 2 workstations, while it's applied by heredity to a lot of machines on a different…
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migrating from Total Security to Family Pack subscription
I have a Total Security subscription on several devices that expires soon. I bought a Family Pack with VPN Premium to replace it. How do I get the coverage on the devices to switch to the Pamily Pack?
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Login / Authentication Hell Loop
Hi, yesterday, i moved from BD Wallet up to the new BD Password Manager and after it was done, i got stuck in an nightmarish authentication loop : 1) All my passwords are stored in the new BD Password Manager. 2) The new BD Password Manager browser extension is installed and working fine. 3) I click on the extension and it…
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List of private history exposed on main BDC dashboard threats
Hi , on the main BitDefender Central's Dashboard when i click on the blue button "View Threats', there is a list of all the porn (and other private) sites that the managed computers have been visiting in the past 2 years or so (well it looks like 30 it' s days after all)., so i was looking for the "Clear History" button…
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Bitdefender indecent behavior with renewal
To protect my internet gadgets, I use Bitdefender, my annual subscription is expiring On January 7 2022, so I bought an annual Bitdefender total security upgrade subscription from a reputable Amazon reseller. In order not to interrupt the protection of my Internet gadgets, I called Bitdefender in advance and activated the…
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Subscription Problem
Hello, I purchased Bitdefender IS and installed it in 23 August 2021, All is well done and it was written: "valid to 22 August 2022" . In January 2022, I reinstalled windows and all others software. When connecting to Bitdefender central, it gives me only a one-month trial on the same account. It seems weird really ... How…
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Adding a device
Hello. I can install Internet Security on 3 devices. I installed it on my desktop no problem but it doesn't accept the activation code on my Android cell phone. Any idea why? Thank you.
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Two years subscription
Hi. I would like to buy a 2 years subscription but it doesn't seem to be availableon your site. Can I buy two licences from a computer shop and install them at the same time or one after the other? Thanks
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Auto Renewal
Is it ok to take £70 out of your bank account with zero notification beforehand? Is it ok to dodge around the refund request by saying you were set up for auto-renew. No I wasn't !!! I don't want an extra years cover free of charge if I stay. I don't want a 50% refund. I want the no-quibble money-back guarantee that's…
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Refund
Not able to install this to my new Mac , support doesn't respond to requests ... Wish I never chose Bitdefender ... Now they ignore my refund-request ...
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GravityZone Email Security Addon problems since mid November
Before November email worked for the most part, flawlessly. Sometime in Nov something changed with their configuration. They won't admit it and will not assist, no matter how many times I've entered in tickets and called support. They just keep sending me the same directions over and over and over and over again. I follow…
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Netgear Armor
Presently have "Total Security". If I buy a Netgear router that has a "Armor" cybersecurity add on that allows "Total Security" to be added, it would be redundant. The comment section tells how to add "T S" to Amor, but not "Amor" to "Total Security" I to handle the proper effecient and cheapest way?
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Removal Licenses from obsolete systems
Hey guys! Great to join the forum. I want to remove licenses from obsolete systems, I use cloudgz.gravityzone.bitdefende. Can someone assist on how to achieve this, cause my yearly license subscription payment is seriously growing. Thank you.
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Slow refund - No refund Yet
Shortly before my Total Security subscription expired I purchased a Family Pack version of Bitdefender. I did not realize that the original Total Security would automatically reauthorize. I did not get any email prior to it reauthorizing alerting me to this. I only found out when all of a sudden I found a charge of nearly…
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Help to buy
Hello friends! I want to buy Internet Security for 1 year, 3 computers. However when I click on button the new page is empty. I try this several times?
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Mixed risk indication
I have 4 devices with Bitdefender loaded. On Bitdefender Control, 1 device shows 4 devices are protected. On another device, 2 show protected and 2 at risk. Please help.
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The whole Installation/activation is unnecessarily complicated
I have been using antivirus and anti malware programs for about 20 years now and at 81 I have never come across a more complicated and convoluted method of installing the Anti Virus, Total Security and VPN software being offered by Bitdefender. I have taken up the offer of changing from the Free Antivirus to the 5PCs for 1…
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Extension of the subscription period
Hello BD i have Total Security Sub, it will end on March 20, 2022 If i bought new Sub. today for discount, will i lose 3 months from my currently Subscription?🤔 or it will start when the old Sub. end? Do you give serial to activate it later when my subscription end? (Excuse me for broken grammars)😋
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Crypto Mining
I'm posting this to let you know that I'm no longer using your services. I pay you for a service. I turn off your service and place exemptions on the programs that I don't want you to interfere with, yet you do it anyways. I've fought with this shady company for years over stupid things and this is enough. I'm done. If you…
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k top
How do you use the balance of your subscription (5 device plan) when you replace one desktop computer.
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it wont load
i tried load the Bitdefender but nothing happens
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Log4j - How To Maximize Protection Using Bitdefender
As an admin, do I need to do anything in particular to make sure Bitdefender is best positioned to have success against Log4j or any other current hacks?
