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How to transfer activation key from old account to new account?
Dears i have mistakenly created 2 accounts (lets call them 1 MAIN and 2 OLD), 2 different email addresses. On 1 MAIN i have all my devices registered an protected, and on 1 OLD i added (i had a few old devices there) i added a new license key to OLD BY MISTAKE. All the devices i WANT to protect are in my MAIN account. No…
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Purchase 10 Device subscription and share balance subscription with friesnds
Hi, I need to re-activate the Total security on my Laptop. But Bitdefender does not allow the purchase of only 1 device. If I purchase 10 Device subscriptions, Can I share the balance of 9 device subscriptions with my friends? Can they register BD Central by their own Email address? Is 1 year subscription period starts…
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Failure of renewal
My Bitdefender Total Security expires in 2 days. I cannot renew without going to your renewal page at an excessive price, I have purchased a One-time code, uninstalled , reinstalled and applied the new code to activate. It now still shows expiry in 2 days! WHY?
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Activation key is not working
Today I purchase a activation key
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Why Does Bitdefender Say "Device Limit Reached"?
Ok so I had bitdefender on my last computer but I recently switched computers. However, even though I removed my last computer from my subscription, it still says on my new device limit reached. How do I install Bitdefender now?
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Automatic renewal of subscription
I have just purchased Bitdefender total security from the Computer Active on line store using a snipca link. Downloaded and running ok, but I want to make sure my subscription is subject to my manual renewal only. I have looked at some of the recommendations on this forum but, try as I might, I cannot find any links to…
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Are the two UK phone contact numbers disconnected?
I'm a user/ fan of Bitdefender and recommended that my friend should subscribe, too. She paid by debit card, received the Order payment receipt confirmation, but after 24 hrs she had not had an email with an activation code. After using the comprehensive auto help to receive an e-mail with a time-limited link, that link…
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How to use Total Security for elderly, non-tech-savvy parents
Total Security free trial is working well for me on my Mac/iOs devices and I plan to keep. However, I need to protect my elderly parents' Windows computers. One parent used to be tech savvy but now has dementia and gets very easily confused, prone to online mistakes. (Unfortunately, keeping this parent off computers is not…
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RENEWAL AND CHARGING MY PAYPAL ACCOUNT WITHOUT NOTIFICATION
I don't ever remember anywhere that I authorized BITDEFENDER to auto renew my account and charge my PAYPAL account without notifing me. I tried to call and waited on hold for hours. Left my number as the robotic message said that they would call me back and they never have. I am not finished with this matter because it is…
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Renew my subscription
My bank account was charged $100.93 on March 23, 2023. I was going to renew by subscription when I had received an email for renewing at $49.99. I did not know if this was correct, so I was waiting to talk with my grandson who had me sign up last here.
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How to activate subscription
I am unable to upload the subscribtion code purchased by me.
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Refund for my total security subscription
Hi, I requested for my refund yestesday ( March 21, 2023) since I don't know the auto renewal process of bitdefender and I no longer need the service of it right now. I would like to follow up my request, my ticket number is 1008235367. Thank you.
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I need help to delete the PIN code I entered when I signed up. I hate it. Please can you help me.
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Πώς μπορώ να αλλάξω το e mail και να φτιάξω νέο λογαριασμό με τον ίδιο λογαριασμό
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still showing "Active with code " message
when I login into my Bitdefender central account then why it is showing the "active with code " message under the subscription tab ??? because that makes me doubt whether my service is active or not.
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Invite other devices without credentials? Realy?
Hi, I am using a 10 place version for my family. I am in the process of installing the software on all the devices. I noticed something that I find very unpleasant. In my app, Bitdefender recommends me, at the bottom of the dashboard, that I still have X seats free and can generate a link to invite other devices. I created…
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Bitdefender Central Issues. Any Help?
Hey all, I was hoping to get some help with some issues I'm having with BD Central. I'm currently running "protection for windows" on 5 boxes and was planning on dropping it onto a few more, but I'm finding myself frustrated with the software right now and want to throw in the towel. Can anyone guide me through improving…
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My Product Is Not Activating On Laptop. Any Suggestions?
I have some issues in vpn so I have uninstall the software and removed device from central website so after that I have tried 3 times reinstall and uninstall the product but my product is not activating and my bitdefender account is not synchronising in laptop so please help me Please help me to provide the solution as…
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Issues With My New Subscription For My Laptop. Any Help?
Hello, I recently uploaded a new 2023 subscription key from Best Buy and I still had 4 days left on my old 2022 subscription. Now I noticed that I still have a message saying to renew. Why is that? I already removed the 2022 subscription from my Program Features (Control Panel), so why do I not see the new one (2023) that…
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Extending My Subscription. Any Suggestions?
My subscription for internet protection for 3 devices expires on March 23, 2023. A couple of days ago I purchased the same protection but only for 1 device. I can't seem to add my device to my new subscription. Will it automatically be protected on the new subscription when the March 23 subscription expires? Can't seem to…
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Discrepancies Between Bitdefender Central And Listed Devices. Any Help?
Has anyone else experienced a discrepancy between what Bitdefender Central says about a listed device's protection and what the listed devices say? Yesterday, Bitdefender said my Windows 10 laptop was "at risk" because the Total Security I had just activated wasn't on. And yet, the Bitdefender app agent on my laptop was…
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How To Rename Devices In Bitdefender Central?
old answers refer to arrows, 3 or 4 four dots, none of which appear in Bitdefender Central for me. Any current correct info as of July 2022?
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Why Have NETGEAR Armor And Bitdefender Premium Security Not Figured Out A Way To Sync The Accounts?
Why have Netgear and Bitdefender not figured out a way to sync the accounts? Armor includes a Bitdefender subscription, and the endpoint agent drastically increases the effectiveness of Armor, but Armor is incapable of recognizing the installs and subscriptions I already have through bitdefender. Are there any product…
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Which Type Of Subscription Should I Buy?
I bought 5 devices 3 years before this and later bought 5 extra seat separate. So, in my account, it shows 10 devices 3 years. Now my subscriptions are about to expire and i would like to buy new subscription to extend my subscriptions. So, my question is, which subscription should I buy in order to extend my…
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The Security Of Bitdefender Central App On Android
Just wondering, how much information do we want on our phones? I understand we all have some form of pin or biometric to unlock our phones, and we can secure our apps, but is adding the Central app a good thing? It may be handy, especially with a family plan of multiple users, but for someone single, is it just safer to…
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"Device limit reached"
I'm getting the message 'device limit reached' in Total Security, saying I have 5 out of 5 devices active when in reality I only have 3 ... there are phantom devices showing in the dashboard, trying to remove but nothing happening?
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When I Try To Sign In, After Just Getting VPN I Am Asked To Get A New Activation Code. Any Help?
When I Try To Sign In, After Just Getting VPN I Am Asked To Get A New Activation Code. Any Help?
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Will BD Total Security Automatically Downgrade To BD Antivirus Free When Subscription Expires?
As we already know, the new Antivirus Free is essentially a detuned version of subscription editions. When subscription like Total Security expires, will it automatically downgrade to free version, or I have to uninstall it or renew it?
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how to extend a 5-device subscription to other devices
I have a paid 5-device subscription that I installed on a PC and now want it to cover my Macbook Air. How do I now activate the subscription coverage to the Mac? I hate it when the answers seem to assume one is an IT PRO. How-to answers should always be in point form rather than a verbose IT Pro style where the respondent…
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How Do I Obtain A Copy Of My License Key?
Can you provide me a copy of my License Key so I can access and provide a new password for my password manager system?