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Issues With My New Subscription For My Laptop. Any Help?
Hello, I recently uploaded a new 2023 subscription key from Best Buy and I still had 4 days left on my old 2022 subscription. Now I noticed that I still have a message saying to renew. Why is that? I already removed the 2022 subscription from my Program Features (Control Panel), so why do I not see the new one (2023) that…
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Extending My Subscription. Any Suggestions?
My subscription for internet protection for 3 devices expires on March 23, 2023. A couple of days ago I purchased the same protection but only for 1 device. I can't seem to add my device to my new subscription. Will it automatically be protected on the new subscription when the March 23 subscription expires? Can't seem to…
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Discrepancies Between Bitdefender Central And Listed Devices. Any Help?
Has anyone else experienced a discrepancy between what Bitdefender Central says about a listed device's protection and what the listed devices say? Yesterday, Bitdefender said my Windows 10 laptop was "at risk" because the Total Security I had just activated wasn't on. And yet, the Bitdefender app agent on my laptop was…
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How To Rename Devices In Bitdefender Central?
old answers refer to arrows, 3 or 4 four dots, none of which appear in Bitdefender Central for me. Any current correct info as of July 2022?
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Why Have NETGEAR Armor And Bitdefender Premium Security Not Figured Out A Way To Sync The Accounts?
Why have Netgear and Bitdefender not figured out a way to sync the accounts? Armor includes a Bitdefender subscription, and the endpoint agent drastically increases the effectiveness of Armor, but Armor is incapable of recognizing the installs and subscriptions I already have through bitdefender. Are there any product…
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Which Type Of Subscription Should I Buy?
I bought 5 devices 3 years before this and later bought 5 extra seat separate. So, in my account, it shows 10 devices 3 years. Now my subscriptions are about to expire and i would like to buy new subscription to extend my subscriptions. So, my question is, which subscription should I buy in order to extend my…
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The Security Of Bitdefender Central App On Android
Just wondering, how much information do we want on our phones? I understand we all have some form of pin or biometric to unlock our phones, and we can secure our apps, but is adding the Central app a good thing? It may be handy, especially with a family plan of multiple users, but for someone single, is it just safer to…
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"Device limit reached"
I'm getting the message 'device limit reached' in Total Security, saying I have 5 out of 5 devices active when in reality I only have 3 ... there are phantom devices showing in the dashboard, trying to remove but nothing happening?
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When I Try To Sign In, After Just Getting VPN I Am Asked To Get A New Activation Code. Any Help?
When I Try To Sign In, After Just Getting VPN I Am Asked To Get A New Activation Code. Any Help?
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Will BD Total Security Automatically Downgrade To BD Antivirus Free When Subscription Expires?
As we already know, the new Antivirus Free is essentially a detuned version of subscription editions. When subscription like Total Security expires, will it automatically downgrade to free version, or I have to uninstall it or renew it?
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how to extend a 5-device subscription to other devices
I have a paid 5-device subscription that I installed on a PC and now want it to cover my Macbook Air. How do I now activate the subscription coverage to the Mac? I hate it when the answers seem to assume one is an IT PRO. How-to answers should always be in point form rather than a verbose IT Pro style where the respondent…
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How Do I Obtain A Copy Of My License Key?
Can you provide me a copy of my License Key so I can access and provide a new password for my password manager system?
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In BD Central Logged In From Safari, But Visible In active Session As Android Central App. Any Help?
I have a problem with Central and potential security threat. I am logged in from Mac Safari, but see myself logged from Android Central app. The case appears to be random - yesterday I was logging in from the same Mac several times, but randomly I saw myself as an Android or Mac. In the login history I recognize my IP…
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How Do I Cancel One Of Two Payments?
Just renewed my account. However in doing so, I inadvertently paid twice. Are you able to cancel one payment? Or should I contact my credit card bank? Thanks, Palmer
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How Do I Cancel Bitdefender Auto-Renewal?
How Do I Cancel Bitdefender Auto-Renewal?
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Product Shows In My Payments, But Not Subscriptions. Any Help?
Product Shows In My Payments, But Not Subscriptions. Any Help?
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Trouble Moving To New Subscription. Any Help?
I have a Total Security subscription that ends in a few days, so I activated another product key for the Family Pack: I want to move my Windows PC to the new subscription, so I clicked "Install protection" under the Family Pack, downloaded the install file and ran it. I got a security prompt from Windows that I replied…
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Transfert d'abonnement
Bonjour, J’ai mon abonnement qui se termine de mon ordinateur ce 09/02/2023 et je suis passé en total sécurité et mon GSM qui est déjà actif Es ce que mon ordinateur va se mettre automatiquement sur ce compte dés le 10/02/2023 Si pas vous seraient il possible de dire si il peuvent le faire à distance car je ne maitrise pas…
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I Need To Remove Auto-Renewal. Any Help?
I Need To Remove Auto-Renewal. Any Help?
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What Plan is suitable for a home network comprising a MacBook Air and WIN10 laptop?
My home network comprises: Macbook Air 2021 running Mac OS Ventura 13.2 WIN10 laptop running the latest WIN10 version - soon to be upgraded to WIN11 On their website Bitdefender Plans talk about 1, 3 and 5 users, but the products appear to be segregated between versions for WIN and MAC OS Operating systems. Is there a…
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Do You Know How To Turn Off Bitdefender Central 2-Factor Authentication? Have You Tried It?
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premium vpn did not upgrade...no code
paid on 12-12...vpn did not upgrade on its own...need activation code
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remote access
Hello, I am trying to determine how to restrict access to my computer from other users on the same registration. That is a group purchase license. While I understand that updates are important, the ability to "evesdrop" on any other group user should not be permitted. So, how do I turn this remote function off? Thanks Dwane
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Lost 2FA When I Went To A New Phone. What To Do?
I lost access to my 2fa account when I went to a new phone. Is there a way to reset so I can recreate the secret key on my device and login to my original account again? Thanks.
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What Can A Family Member Do With A Subscription I Give Them?
In other words: if I give a family member one of the subscriptions under my paid account, can they buy add on services or renew?
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Bitdefender Central Is Cycling My Log In. Any Help?
I've renewed Bitdefender, but each time I attempt to log in, and enter pw, incl Central, it just keeps cycling back to log in page. And the license at the bottom of the page is showing AUS instead of US. I rectify, log in, cycles back to log in. Reset pw, attempted new log in - I already have a log in.
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Lost My Key Activation Password. What Should I Do?
So I had a paid subscription and it ended recently. Iost my key activation password. How can I obtain it? Or another one that will work? Any help is gr8t3fuL.
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Device not protected
Hello, I’m using Bitdefender Premium Security. I sent two links to join my subscription. Both links were installed on both computers (windows) and working well (Bitdefender and VPN) on their end. But in Bitdefender Central it shows both devices are not protected and at risk. Please help. Thanks.
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how do I find activation key?
I have lost my activation key. I need it for a new device where can I find it?
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Bitdefender Scam
The automatical renewal hit me and BitDefender is trying to give a 'partial refund.' The email that was sent said " On 2023-01-21, we will charge your account 159.99 USD via our payments" for renewal of bitdefender On January 20th, at around 3 am I get, Your Bitdefender Premium Security subscription associated with…