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Two locations
I have Bitdefender running on a Nighthawk network at location 1. I just set up a new Nighthawk system (ISP is StarLink) at location2. How do I obtain and set up Bitdefender at location 2 so both accounts are linked or connected?
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Restrict access keeps glitching
Hello Community: I'm having trouble when I place a password to restrict access to BitDefender settings. Here is the deal; I set a password, then use the password several times logging in and out and the password works. I have the password written down of course. Then after maybe several weeks or months, I go to use the…
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https://www.bitdefender.com/consumer/support/get-help-ts/ broken?
times out
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Can registered device license be transferred
I purchased a bite defender package with license for 5 devices. My phone and another family phone have been using installed and registered with bitedefender. Now my family has already purchased a new phone and will remove the sim card from the old phone to the new phone. Can /will the bitedefender license also be…
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If I have a registered trial version for 1 month, I cannot install the trial version for 3 months on
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Moved: So I purchased GravityZone Business Security ...
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Controllo figli
Buongiorno, grazie avermi accettato nella comunity . Volevo sapere se c'è un modo per ascoltare, fare foto o fare video se il figlio minorenne non risponde al telefono. Poi ho notato che malgrado abbia attivo il GPS non mi dice dove si trova anche se e all'aperto e vi assicuro che controllo se stacca il GPS . Ultima cosa…
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Trying to cancel my subscription
Hi, I can´t find anywhere how to cancel my subscription, I tried trough the central and can´t find where to click to cancel it. Any suggestions? Otherwise I will just refuse the payment of the autorenewal... It shouldn´t be so difficult to cancel it.
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HOW IN THE HELL DO YOU CANCEL??????
BEEN TRYING FOR 3 DAYS AND ALL I GET IS EFFING TIME OUT ERRORS. CALLING THE COPS NEXT. BUNCH OF BULLSHIT!!!
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My Subscription Page is blank!
My subscription page is blank, even though I am an active subscriber. I want to cancel my subscription, but cannot do so. I email to support, but received a standard reply to go to "How to activate my account". I tried calling the telephone no. which is in Romania, a foreign voice spoke, and the call hanged up. The…
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Bitdefender bogus Notification - Advised that subscription expired when it has not expired
Hi everyone, Ever since I renewed my subscription with Bitdefender in May 2022, I have constantly battled against three Bitdefender bogus adds (see attached below). They pop up every 30 minutes or so on my right hand bottom browser; another one when I turn my computer on, and, even when I go into my profile I am notified…
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how to merge 2 licenses
currently I have a license for Total security (5 device/3 years) and it's valid by October 2025. Recently, I've bought the second license for Total security (5 device/3 years) and wanted to extend the current one but mistakenly activated as new separate license. How can I merge them in order to extend it? Any help much…
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10 extra codes provided when activating 2-Factor Authentication ...
TO WHOM IT MAY CONCERN: I was given 10 extra codes when activating 2-Factor Authentication for my BitDefender Central.In a hurry, I forgot to read carefully how and when to use those codes. Please help giving me instruction / explanation. Many thanks in advance.
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Moved: Applicability
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Bitdefender central
right under my device dashboard there is an ad it appears and says data breach you click for more info and it just tells you how you can get identity protection I'll post a picture.. if this is real and not just a terrible advertisement awesome way to not let someone know anywhere else but here I even ran a account check…
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"This key was already used to generate a subscription" occurs
Hi, I can let you know my activation key privately.. It errors out with the error "This key was already used to generate a subscription" My registered email is **************
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Moved: Who are the designers behind the BitDefender background image that features a digital canine…
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Bitdefender Cancellation
I wonder if someone in this community can help me. I purchased bitdefender last month, and wasn't able to make it work on my macbook air, and it didn't do well on my iphone13. I spent hours trying to make it work and finally decided to cancel my free trial subscription. I uninstalled everything without that I ever used it…
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Subscription Expired Pop Up - when Subs are still active.
Had a pop up telling my computer was not protected as my sub had expired, with 11 month still to go I was a bit puzzled, it offered me a free or premium upgrade, I then saw an "Already got a subscription" option, I clicked and I get a message saying I am safe, concerned that the protection was off while this glitch was…
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Windows Anti Theft tools inaccessible from Android App
Hi all, New BitDefender subscriber here for the first time since using McAfee for the past 15 years nearly. So far really love it - having an issue with Central on Android though. I can use the anti theft suite of tools via the Web client of BitDefender central but when I try via the android app, I get greeted with: "An…
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How do I cancel a subscription as well as auto-renewal. It appears that I have lost control
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Is there a method to identify the device last connection time in Central?
With the family plan I have a number of devices. Asking this question as I am going through and renaming devices for better identification for turn over. Very disappointing that cannot be managed through the device app. I do have a couple of devices 'registered' that I no longer own. Central states they are protected…
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How can I combine two licences of same product?
I purchased the Total Security Multi-Device pack license on August 13. I again purchased the same license today (August 17). I redeemed the Activation key but found that it has been activated as a separate license. Please note the license is for 3 Devices for 3 Years (both of them). Is there any possible way to combine the…
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bitdefender account login after install not working with google account
How can i fix this? tried MS Edge and Chrome as default browser nothing helps
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Versione installata
Buongiorno a tutti, ho acquistato BITDEFENDER PREMIUM SECURITY, ho anche disinstallato e reinstallato con nuovo file di installazione ( su tutti i pc ), la mia domanda è: perchè se faccio info con il tasto destro sull' icona " B " mi segnala TOTAL SECURITY e non " premium " ? E' corretto ? Grazie
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Moved: Mixing the Bitdefender company with Iran's politics and sanctions and financial loss to peop…
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Two party authentication
Why is it that only google authenticator is accepted for the 2FA and not also say Microsoft authenticator? It's not a problem for me I have both but it appears that the only application I use that won't allow microsoft authenticator is my bitdefender
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Moved: Powershell API - Get List of Computers
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Refund
I want to cancel my “Bitdefender Total Security up to 5 devices, 1 year” & Bitdefender VPN subscription and get a refund. I no longer need your product. I never signed up for auto renewal. I never wanted it. I payed annually in a manual fashion. Yet, somehow auto renewal is activated. Your latest auto renewal overdrew my…
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Change Subscriptions
I meant to purchase the total security package but accidentally purchased the plus version . How can I fix that?