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2 Supscription on my account for the same product.
Hey I ordered Bitdefender Antivirus Plus. after a while got an offer for more devices which I bought thinking it was an upgrade for the previous product. but as you can see 2 Bitdefender Anitivirus Plus subscriptions on my account. Problem is I have tried cancling the 1 device subscriptions under My Payment tab. it's…
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issue in reactivating the Android App following licence addition
Dear Following the renew of my licence to Bitdefender Total Security, I am no more able to have an approved licence in the Android App. Following many re-installations it is still impossible. May I ask your support in solving this issue that avoid me to be protected for a month. Thanks in advance Nicolas
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I believe I caanceled Bitdefender for Windows. May I have a refund?
I bought Bitdefender in the past because it was an exceptional product. However, the Windows version is not an exceptional product. I bought product almost a week ago and canceled it within 5 days. May I have a refund?
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Licence validity on my computer.
Hey, Just got a message that my BF subscription is ending in 23 days. Still I remember very well that I bought a lifetime licence for me computer, so this should be without any lifetime ending right!??? Where can I check my licensing on my computer??? Best, Luc
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add on
I have antivirus plus on 3 PCs and wish to add it to my android phones. It will necessitate changing type of subscription, but I have just gone into year 2 of my autorenewal. How can I do this thanks?
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Subscription renewal by activation code
Bitdefender Central has accepted my renewal code but hasn't updated my subscription with the allocated time or any new features. Any help as to what's going on would be appreciated.
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Chave do Produto
Adquiri licença mas mais de 90 dias e até o momento não recebi a chave ou qualquer outra informação para habilitar o antivírus
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Witam.
czy jest aplikacja na win10 (laptop) BITDEFENDER CENTRAL .? Chodzi mi o to, żeby nie logować się przez przeglądarkę ,aby zlokalizować smartfon ?
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Central on IOS glitch
When I go to Bitdefender Central I am told that my Ipad is "at risk." Two solutions are offered, neither of which work. 1/ Fix Remotely. When I try this option, a little screwdriver and hammer tap away forever, but nothing happens. 2/ Fix it yourself. When I try this option, it turns on the VPN, but it does not register as…
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Unable to subscribe devices
I purchased Antivirus Plus for 3 years on 5 devices. I used the shortcut emailed to me to download and install. I did this and immediately it commenced a 14 day trial. I was unable to do anything further until trial was over (2days ago) . I have since seen in Central i have 0 devices subscribed from the 5. When i attempt…
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Why doesn't my subscription automatically get rolled over/into new product/offering?
As a long-time paid subscriber to ALL services why must I have to move or enter everything over from wallet to password manager when I already have it? I have paid for every service offered and have everything on automatic renewal so why must I personally do the work of transferring, etc.?
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Je ne veux pas que ma licence d’abonnement soit automatiquement renouvelée le 14 juin 2023.
Bonjour, J'ai mon abonnement qui expire dans : 52 jour(s). Et. Je ne veux pas que ma licence d’abonnement soit automatiquement renouvelée le 14 juin 2023. Je souhaiterais faire le renouvellement de la licence moi-même : Manuellement (S’il vous plaît) Y a-t-il quelqu’un responsable de Bitdefender qui peut faire ce…
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How to transfer activation key from old account to new account?
Dears i have mistakenly created 2 accounts (lets call them 1 MAIN and 2 OLD), 2 different email addresses. On 1 MAIN i have all my devices registered an protected, and on 1 OLD i added (i had a few old devices there) i added a new license key to OLD BY MISTAKE. All the devices i WANT to protect are in my MAIN account. No…
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Purchase 10 Device subscription and share balance subscription with friesnds
Hi, I need to re-activate the Total security on my Laptop. But Bitdefender does not allow the purchase of only 1 device. If I purchase 10 Device subscriptions, Can I share the balance of 9 device subscriptions with my friends? Can they register BD Central by their own Email address? Is 1 year subscription period starts…
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Failure of renewal
My Bitdefender Total Security expires in 2 days. I cannot renew without going to your renewal page at an excessive price, I have purchased a One-time code, uninstalled , reinstalled and applied the new code to activate. It now still shows expiry in 2 days! WHY?
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Activation key is not working
Today I purchase a activation key
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Why Does Bitdefender Say "Device Limit Reached"?
Ok so I had bitdefender on my last computer but I recently switched computers. However, even though I removed my last computer from my subscription, it still says on my new device limit reached. How do I install Bitdefender now?
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Automatic renewal of subscription
I have just purchased Bitdefender total security from the Computer Active on line store using a snipca link. Downloaded and running ok, but I want to make sure my subscription is subject to my manual renewal only. I have looked at some of the recommendations on this forum but, try as I might, I cannot find any links to…
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Are the two UK phone contact numbers disconnected?
I'm a user/ fan of Bitdefender and recommended that my friend should subscribe, too. She paid by debit card, received the Order payment receipt confirmation, but after 24 hrs she had not had an email with an activation code. After using the comprehensive auto help to receive an e-mail with a time-limited link, that link…
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How to use Total Security for elderly, non-tech-savvy parents
Total Security free trial is working well for me on my Mac/iOs devices and I plan to keep. However, I need to protect my elderly parents' Windows computers. One parent used to be tech savvy but now has dementia and gets very easily confused, prone to online mistakes. (Unfortunately, keeping this parent off computers is not…
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RENEWAL AND CHARGING MY PAYPAL ACCOUNT WITHOUT NOTIFICATION
I don't ever remember anywhere that I authorized BITDEFENDER to auto renew my account and charge my PAYPAL account without notifing me. I tried to call and waited on hold for hours. Left my number as the robotic message said that they would call me back and they never have. I am not finished with this matter because it is…
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Renew my subscription
My bank account was charged $100.93 on March 23, 2023. I was going to renew by subscription when I had received an email for renewing at $49.99. I did not know if this was correct, so I was waiting to talk with my grandson who had me sign up last here.
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How to activate subscription
I am unable to upload the subscribtion code purchased by me.
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Refund for my total security subscription
Hi, I requested for my refund yestesday ( March 21, 2023) since I don't know the auto renewal process of bitdefender and I no longer need the service of it right now. I would like to follow up my request, my ticket number is 1008235367. Thank you.
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I need help to delete the PIN code I entered when I signed up. I hate it. Please can you help me.
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Πώς μπορώ να αλλάξω το e mail και να φτιάξω νέο λογαριασμό με τον ίδιο λογαριασμό
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still showing "Active with code " message
when I login into my Bitdefender central account then why it is showing the "active with code " message under the subscription tab ??? because that makes me doubt whether my service is active or not.
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Invite other devices without credentials? Realy?
Hi, I am using a 10 place version for my family. I am in the process of installing the software on all the devices. I noticed something that I find very unpleasant. In my app, Bitdefender recommends me, at the bottom of the dashboard, that I still have X seats free and can generate a link to invite other devices. I created…
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Bitdefender Central Issues. Any Help?
Hey all, I was hoping to get some help with some issues I'm having with BD Central. I'm currently running "protection for windows" on 5 boxes and was planning on dropping it onto a few more, but I'm finding myself frustrated with the software right now and want to throw in the towel. Can anyone guide me through improving…
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My Product Is Not Activating On Laptop. Any Suggestions?
I have some issues in vpn so I have uninstall the software and removed device from central website so after that I have tried 3 times reinstall and uninstall the product but my product is not activating and my bitdefender account is not synchronising in laptop so please help me Please help me to provide the solution as…