/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 18px 0; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer a { color: #0291db; } .footer a:hover { color: #0276b3; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-col { padding: 0 3px; } .footer-col-copyRight { justify-content: flex-start; } .footer-col-logo { justify-content: flex-end; } .footer-col-copyRight, .footer-col-logo { flex: 1; display: flex; } .logo { width: 124px; height: 27px; opacity: 0.6; } @media screen and (max-width: 768px) { .footer-row { display: block; } .footer-col { width: 100%; text-align: center; margin: 6px 0; } .footer-col:first-child { margin-top: 0; } .footer-col:last-child { margin-bottom: 0; } .footer-col-copyRight, .footer-col-logo { justify-content: center; } .logo { margin: 0 auto; } } /*# sourceMappingURL=styles.css.map */

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Central & Subscriptions

Tips on using Central account and how to manage your subscriptions.

BitDefender Central DEVICES show wrong at risk statuses
BD Central shows my laptop (PC) and cell phone (iOS) as having incorrect at risk status. The reason I say this is because I have BD installed on both (as well as a third device which is fine). All are on the same home network. Laptop at risk says: Install Bitdefender security on this device to keep it safe (its on there.…
Wrongly enter email address when purchasing Bitdefender
Hi, Please help me. Today I purchase Bitdefender but I wrongly type the wrong email address which is not exist.
Moved: What Android Emulator may I download that Bitdefender will alow or not interfere with?
This discussion has been moved.
How To Install / Use BD Central And Does BD Family Pack Include Unlimited VPN Traffic?
i've got bitdefender family pack 2022 15 devices. how to instal bitdefender central on my computer and anything it will go on? icon on screen. i paid also for VPN at the end before check out. does this come with family pack. i came to think the family pack had it all, Does it. Thinking of it now. I have a bit of some…
Payment Is More Than Normal!
I am customer for many years now and yesterday my subscription went automatically from my creditcard and I payed more then 70€ and normal I pay 49€! that’s more then 20€ difference for the same product! how is this possible,I am considering to go to another antivirus en vpn… Or I have my money back or give me a discount at…
Is Bitdefender Central Discontinued?
Is Bitdefender Central Discontinued?
Moved: Is there A Complimentary Home Product For Employees Of Bitdefender Corporate Customers?
This discussion has been moved.
Bitdefender Central Has Difficulty Recognising My Phone, Which Is Now Listed Twice
About a year ago I installed bitdefender central on my phone - which, at the time, had Avira for malware protection. Since then, I've removed Avira and installed bitdefender. My phone is now listed twice in the list on bitdefender central: once as a Nokia 6.2 which has bitdefender installed, and once as an unknown…
I want to purchase a different version of Bitdefender. how can I upgrade without having 2 subscript
I just recently purchased Antivirus Plus {3 days ago}. Now after further research, I've decided that I want to have Internet Security instead. How do I upgrade to Internet Security without having two subscriptions?
How do I add my wife's Android Mobile to the account?
I understand we can have more than one mobile on our antivirus account. PLease help.
Changing home computer
I'm changing my home computer, (old one broke) how do I get Bitdefender loaded on the new computer... Thanks, Bob
Two locations
I have Bitdefender running on a Nighthawk network at location 1. I just set up a new Nighthawk system (ISP is StarLink) at location2. How do I obtain and set up Bitdefender at location 2 so both accounts are linked or connected?
Restrict access keeps glitching
Hello Community: I'm having trouble when I place a password to restrict access to BitDefender settings. Here is the deal; I set a password, then use the password several times logging in and out and the password works. I have the password written down of course. Then after maybe several weeks or months, I go to use the…
https://www.bitdefender.com/consumer/support/get-help-ts/ broken?
times out
Can registered device license be transferred
I purchased a bite defender package with license for 5 devices. My phone and another family phone have been using installed and registered with bitedefender. Now my family has already purchased a new phone and will remove the sim card from the old phone to the new phone. Can /will the bitedefender license also be…
If I have a registered trial version for 1 month, I cannot install the trial version for 3 months on
Moved: So I purchased GravityZone Business Security ...
This discussion has been moved.
Controllo figli
Buongiorno, grazie avermi accettato nella comunity . Volevo sapere se c'è un modo per ascoltare, fare foto o fare video se il figlio minorenne non risponde al telefono. Poi ho notato che malgrado abbia attivo il GPS non mi dice dove si trova anche se e all'aperto e vi assicuro che controllo se stacca il GPS . Ultima cosa…
Trying to cancel my subscription
Hi, I can´t find anywhere how to cancel my subscription, I tried trough the central and can´t find where to click to cancel it. Any suggestions? Otherwise I will just refuse the payment of the autorenewal... It shouldn´t be so difficult to cancel it.
HOW IN THE HELL DO YOU CANCEL??????
BEEN TRYING FOR 3 DAYS AND ALL I GET IS EFFING TIME OUT ERRORS. CALLING THE COPS NEXT. BUNCH OF BULLSHIT!!!
My Subscription Page is blank!
My subscription page is blank, even though I am an active subscriber. I want to cancel my subscription, but cannot do so. I email to support, but received a standard reply to go to "How to activate my account". I tried calling the telephone no. which is in Romania, a foreign voice spoke, and the call hanged up. The…
Bitdefender bogus Notification - Advised that subscription expired when it has not expired
Hi everyone, Ever since I renewed my subscription with Bitdefender in May 2022, I have constantly battled against three Bitdefender bogus adds (see attached below). They pop up every 30 minutes or so on my right hand bottom browser; another one when I turn my computer on, and, even when I go into my profile I am notified…
I have BD Total Security. Purchased Premium Security to upgrade
Hi, As per above I still see Total Security in my BD desktop dashboard and when I phoned was told that is fine Premium Security is the upgrade but will still show Total Security. But I am still seeing the Renew in 10 days showing. How do I confirm I have upgraded to Premium Security in my desktop BD dashboard?? Any help…
Autorenew - Bitdefender taking the scammers road ?
Despite the title being maybe aggressive, this is a fair description of the reality I lived: I am a Customer of Bitdefender since 5 years. I heard in the last months on many medias reviews about their aggressive and unfair way to auto-renew and the difficulty to get rid of these subscriptions. I renewed today my…
how to merge 2 licenses
currently I have a license for Total security (5 device/3 years) and it's valid by October 2025. Recently, I've bought the second license for Total security (5 device/3 years) and wanted to extend the current one but mistakenly activated as new separate license. How can I merge them in order to extend it? Any help much…
10 extra codes provided when activating 2-Factor Authentication ...
TO WHOM IT MAY CONCERN: I was given 10 extra codes when activating 2-Factor Authentication for my BitDefender Central.In a hurry, I forgot to read carefully how and when to use those codes. Please help giving me instruction / explanation. Many thanks in advance.
Moved: Applicability
This discussion has been moved.
Bitdefender central
right under my device dashboard there is an ad it appears and says data breach you click for more info and it just tells you how you can get identity protection I'll post a picture.. if this is real and not just a terrible advertisement awesome way to not let someone know anywhere else but here I even ran a account check…
"This key was already used to generate a subscription" occurs
Hi, I can let you know my activation key privately.. It errors out with the error "This key was already used to generate a subscription" My registered email is **************
Moved: Who are the designers behind the BitDefender background image that features a digital canine…
This discussion has been moved.

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/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 18px 0; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer a { color: #0291db; } .footer a:hover { color: #0276b3; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-col { padding: 0 3px; } .footer-col-copyRight { justify-content: flex-start; } .footer-col-logo { justify-content: flex-end; } .footer-col-copyRight, .footer-col-logo { flex: 1; display: flex; } .logo { width: 124px; height: 27px; opacity: 0.6; } @media screen and (max-width: 768px) { .footer-row { display: block; } .footer-col { width: 100%; text-align: center; margin: 6px 0; } .footer-col:first-child { margin-top: 0; } .footer-col:last-child { margin-bottom: 0; } .footer-col-copyRight, .footer-col-logo { justify-content: center; } .logo { margin: 0 auto; } } /*# sourceMappingURL=styles.css.map */

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.Footer { display: flex; flex-direction: column; align-items: center; padding: 32px 0; background-color: #515b6d; color: #eff1f9; font-size: 14px; font-weight: 400; line-height: 1.5; } .Footer__Container { display: flex; flex-direction: column; width: 100%; max-width: 1200px; padding: 0 16px; box-sizing: border-box; } @media (min-width: 480px) { .Footer__Container { justify-content: space-between; flex-direction: row; padding: 0 24px; } } .Footer__Copyright { margin: 0; } .Footer__Links { display: flex; flex-direction: column; } @media (min-width: 480px) { .Footer__Links { flex-direction: row; } } .Footer__Link { margin-top: 16px; color: #eff1f9; font-weight: 500; } .Footer__Link:hover { color: red; } @media (min-width: 480px) { .Footer__Link { margin-top: 0; margin-left: 24px; } }