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Fake job offers: How to spot them before they spot you
Job scams are spreading faster than ever, targeting job seekers eager for new opportunities. Knowing how to spot these scams protects not only your wallet but your identity as well. Here are the key signs you're dealing with a fake job offer: First, be wary if you're contacted out of the blue. Scammers often claim they…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Join our latest Q&A session with Bitdefender’s Director of Innovation – Razvan Costache
📣 We’re excited to invite you to an exclusive Community Q&A session featuring a very special guest! Razvan Costache is the Director of Innovation for the Consumer Division. Over the past 13 years at Bitdefender, he has focused on product management and digital transformation, leading the development of software solutions…
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Bitdefender branded merch: Yay or nay? Tell us what you think!
Here's a glimpse of what some of our branded materials look like. These items are not available for sale, they are just experimental designs created exclusively for the Bitdefender teams as part of internal initiatives. I've been thinking about asking this question on the forum for a while now, and I decided to create a…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD and @Mike_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Automatic Update of Bitdefender Bricked My Macbook macOS 15.3.2
This afternoon I received a message saying a Bitdefender update was available and to restart my Macbook. After restart a menu line for Antivirus for Mac appeared at the top of the macOS login screen. I was unable to get past this. Could not click on anything with mouse or type in user password. Restarted Mac in Safe Mode…
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How do I unlock the halt on sports streaming when trying to stream https://www.espn.com.au/
Site opens and I can view menues but when I select a particular live stream the stream page comes up but does not progress. Typically the initial stream page is followed by a video ad before progressing to the live stream event.
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BitDefender isnt working right.
I installed BitDefender back in August. I got a message popup in the bottom right corner that there was an update, and there was a countdown. I waited til the countdown ended to see what it would do. BitDefender instantly closed and I got a red warning from my network that the firewall was down. I had to reboot, cause…
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Caught a well-known fraud company, blocked all over the world
It shows up in my firewall logs...
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Upgrading from Bit Defender for Android to Bit Defender Total with Windows protection as well
I have Bit Defender for Android subscribed through the Google Play Store, I would like to upgrade this subscription to include Bit Defender foe Windows as well for my Laptop. Is there some way to do this as the Bit Defender Total Security includes both can I upgrade to this and get credit for the Android Subscription I…
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Wierd Black Bars after installing bitdefender
Hello, I installed Bitdefender today and used my pc like normal after that. After 2 hours of use my Google looks a bit wierd. When I change it to light mode it looks normal, but on dark mode I have these wierd bars. I have done nothing special except installing bitdefender. Can anyone help me? If the question is in the…
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Instable wifi connection keeps dropping
Hi since I got BD Mobile security installed my wifi connection keeps falling out multiple times a day. Keeps connected to WiFi but no Internet. Solution is to disconnect WiFi en reconnect. I think it has to do with Web protection, when enabled (what I want oc) I see the Web protection VPN gets connected. I don't use the BD…
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embedded mapbox basemap not showing
Hi, I have an issue where I the mapping API (mapbox) basemaps do not display on Hipcamp's webpage. Today, I see that it doesn't work on order.online's site either. I have emailed back and forth with HipCamp with no success. I did a "reset" on Edge and Chrome and it displayed for a short time but now it does not again. The…
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Bitdefender total security version 27.0.49.249 issue
Hi everyone, My bitdefender updated to version 27.0.49.249, I noticed 2 issues with so far. After the update installed I rebooted my PC and then after about an hour or so the tray icon showed a little yellow exclamation mark, when hovering my mouse over the tray icon I got a message saying "Action required: Add a valid…
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Disable bitdefender for update windows?
Hi everyone, I have a laptop with windows 11 23H2 that is ready to update to 24H2, do I need to disable or uninstall bitdefender for this update? Thx
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Antivirus plus Build 27.0.49.249 issues after update
Hey After i updated my anti-virus yesterday, it now detects all websites as scams and malicious, including Bitdefender's website. It slows down the load of the webpage, and I tried to talk to Bitdefender support, but after a while, they decided that it was NordVPN's fault, though it was not the one being updated. Even…
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Computer scam
Answered an e-mail that turned out to be a scam. They got into my computer even though I gave them limited info. Recommended i have computer profesionaly scaned before using it again. Is this necessary, or am I protected by Bitdefender?
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SecurePass - Constant Login Prompt
I apologize in advance if this has already come up… nothing I searched found anything similar. That said, within the past week, SecurePass has been continually prompting me to enter my pin or master password every few minutes. I'm uncertain as to why this behavior has started or how to resolve. Any assistance is greatly…
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How do I join a family account when I already have a single account?
My subscription is about to expire and I wish to get on an account with my mother and brother. I can get the link from their account but it only takes me to a page wanting to download the program. If I click Switch Accounts in the app it goes to a login page. I don't necessarily feel like I want to get their password to…
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Error displaying in Bitdefender Central
I have had Bitdefender for a long time and this year I switched to the family one to protect more devices. I have installed the program and did all the updates and yet my Bitdefender Central says the following: This device isn't protected. Install Bitdefender security on this device to keep it safe. It's already included…
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Issue with Bitdefender subscription
Hello, I'm experiencing an issue with my Bitdefender subscription. I'm unable to activate my product after purchasing it online. Can anyone guide me on how to resolve this or if there's an issue with my account? Thanks in advance for your help
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Enable VPN right-click update
Hello, I'm wondering is there any way Bitdefender could create a system tray right-click option for the VPN app, like we can with the security app? It would be nice to feel like we had some control of checking for an update other than waiting for it to happen automatically. Or, in the case of a new build update that may…
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I just can not believe BD has done this to me AGAIN! Throttlestop
Throttlestop is the most useful utility in my entire laptop application arsenal, and I would lose any other app before I lost that. I also know for a fact it's safe. BD kept blocking the app from running and saying it was a PUP. So I kept restoring it but that didn't help. THEN I added it as an ALL exception, that means…
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Problem with payment method!
Hello Bitdefender suddenly started to show me that my product is not activated and my account isn't connected to any subscription. It says: "Attention Required. Add a valid payment method and continue to enjoy uninterrupted security." I haven't changed any payment method or anything at all. So, I checked the Bitdefender…
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Why does Bitdefender VPN stop working after return from Windows Sleep or Hibernate?
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Legitimate programs flagged as Trojan.Generic.1252712
I just started up my PC, and Bitdefender began disinfecting it. I panicked and checked my quarantine folder—many seemingly legitimate apps were flagged as Trojan.Generic.1252712. I remember installing them; they are regular programs and games like Roblox, Steam, Photos, and other usual apps. What should I do now? Is this a…
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when using chrome browser and vpn - always get a captcha in google
This just started but drives me nuts - when I select a non USA country doe not happen - Please advise
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Why does manual VPN connection not work after hibernation/sleep? Win 11
I understand about the VPN not restarting automatically after hibernation or sleep. Mine flat out won't reconnect under any circumstances after hibernation or sleep. I have to restart the laptop every single time.
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World of warcraft
Hello, I'm having trouble with connecting to a server, this just started happening a few days ago. it works fine when i disable the vpn, I've tried changing the protocol to OpenVPN UDP from automatic I've also added the .exe to the split tunneling and i have tried different locations within the VPN
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Just wanted to say thanks for the amazing deal and adding 2 extra devices question
Hi, I just bought 3 YEARS of BD IS for 3 users for 95 AUD (60 USD) with the coupon in the Edge browser shopping. This is insane and not to have to think about my security cost for 3 years has made me very happy. I think I made one booboo though, cause it is still so early here and I just woke up - I think I should have…
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So, i clicked wrong site in my own stupidity...
I wanted to test Klingai videos, and used me Edge browser, just writing on its google page, "klingai", and the first one i got was this (in attachment). I just clicked it, and started making a video, after i got it done, it said its ready to download, i clicked download, and it downloaded a file…
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The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
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Some antivirus options I don't understand
Hi, in the protection tab, if you click antivirus, and go to advanced, there are a whole bunch of settings disabled there by default, e.g. archives. What is not explained is for WHAT type of scan these settings are for. Are those settings for real time protection, are they for quick scans? I understand a full system scan…
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Allow Security Modules to Run on Mac OS 15.3.2
MacBook with M3 update removed option to allow security modules to run. Full disk access has been granted. Cannot get past this screen.
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Advanced Threat Defense disabled in Central (Issue to fix) for my device but enable on my device
Problem : Advanced Threat Defense disabled in Central for my device (Issue to fix). But in "Protection" in BitDefender Total Security on my device, I click "Open" in Advanced Threat Defense, and the software tells me : "Your device is threat free, there is no attack on your device in the previous 90 days". So Central and…