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Welcome to Our New Anti-Scam Campaign: Let’s Fight Fraud Together
Online scams pose a bigger threat than ever. In the past few years alone, these attacks have grown in both number and complexity, with official reports indicating billions of dollars are lost annually to cyber crooks. The Better Business Bureau (BBB) reported that victims in the United States lost nearly $10 billion to…
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The first complete security solution for content creators is here
Today, we proudly announce the launch of another Industry First, a complete security solution for content creators and influencers on YouTube, specifically designed to safeguard your digital assets, reputation, and income from sophisticated threats and scams targeting your audience:
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD & @Mike_BD and mods @fedor, @Scott, @Nunzio77, @Math_Matei, @Ekimoz and…
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Product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Over $110 Million lost to Bitcoin ATM scams in 2023, FTC warns
The rise of cryptocurrency has led to a surge in criminal activities, with scammers exploiting the relative anonymity and irreversible nature of these transactions. In 2023, Americans lost over $110 million to Bitcoin ATM scams, according to the Federal Trade Commission (FTC). These scams are becoming increasingly…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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My Android phone is draining power
Hi, How to limit BD to scan my phone ? I noticed it drains lots of phone power. Thanks.
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Scam
I keep getting pop-ups from a Google Rewards program scam. I have run a full Bitdefender scan, but it hasn't stopped the pop-ups. Please let me know if my security program has to be changed. Saturday, September 7, 2024 Dear Google customer: Congratulations! You are one of the 100 users we have selected. You could receive…
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Updates Taking a Very Long Time to Complete
In the last couple of days updates to Total Security 2024 are taking a long time. It's been stuck on 0% for several minutes now. Update took about 15 minutes to finish yesterday. There is nothing wrong with my internet connection and prior to two days ago updates were fast.
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does your vpn work on linux?
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I have a mac (Intel) and the Bitdefender VPN was working, not it isnt
Before I loaded Sonoma (v14.x) I used the vpn for further checks for scanning. After I loaded Sonoma I had problems. I just ignored the VPN would Tnot load. Fast forward until now and I want to get the VPN working I'm now on v14.6.1. I get various errors, and the current one is code 99. the VPN will not connect to best…
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How to move your passwords from Kaspersky to Bitdefender Password Manager
This article will guide you stepwise to switch from Kaspersky Password Manager to Bitdefender Password Manager. We will show you how to export passwords from Kaspersky and import them into Bitdefender Password Manager. Bitdefender can import data seamlessly from a multitude of password managers in various formats.…
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I am new to bitdefender and can't download the installation file
I am new to bitdefender and cannot download the installation file for Total security. Seems to have an outflow error. I figured my browser was stopping the download. I have disabled all security settings for Firefox and window defender. My machine seems to be wide open. However Bitdefender total security will not download.…
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Memory leak when streaming media DLNA/SMB after update Bitdefender
Hello, Ive been using BD since many more than 10 years. Always reliable. But since the last update (12-7-2024) i have issues. I use my computer for streaming media through my network (from the computer to my mediaplayer, Oppo UDP 203). Media consist of .MKV / MP4 files on my hard drive, they are shared through both windows…
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Connectivity Issues
Can Bitdefender cause connectivity issues on a HP laptop using windows? My laptop won't stay connected to wifi. What can try to do to keep the laptop connected to wifi? Thank you
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Netgear Armor
what doesn't Netgear Armor protect on mobile phone? ie. messages, spam, email, calls
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Why safe pay jump from web site.
I have to keep clicking icon in top right corner of screen, just to bring it back up.
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new user of BitDefender av, after install browsers cannot connect to internet
Hello friends, Yes indeed, I have searched a few times for this topic! BD AV for Mac OS is my problem. After default install, browsers no longer connect to internet. :-( I uninstalled BD VPN, which was accidentally installed by default settings. Not using parental controls yet either. Need to get at least ONE product…
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Will BitDefender consider integration of VPN with Amazon Fire Stick?
As the demand for digital security and privacy continues to rise, many users are seeking effective solutions to safeguard their online activities, especially when using devices like the Amazon Fire Stick for streaming content. Given this growing need, it raises the question of whether Bitdefender VPN will consider…
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Web security on IOS not updating
Bought a new iphone with IOS 17.6.1 and attempted to load the Bitdefender web security. The Bitdefender app stated the IOS was out of date. Checked updates and the latest version is on the iphone. Where do I go from here to protect the phone?
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App lock not working
I've noticed that the App Lock feature in Bitdefender Mobile Security works for a period and then suddenly stops. Any advice on troubleshooting or resolving this issue?
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Not a techy person, websites stopped working
Didn't know what topic to select. Sorry. I have websites that randomly stop working. I can no longer sign in to www.fold3.com (a paid website I've used for several years, owned by ancestry.com). I get a page that says "Access Denied." (subscription is paid and current) Today I tried to open a website to a medical company…
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Account Privacy -> Account Detail page requires revamp
Recently, I ran a manual scan on my device and got an Account Privacy alert. When I opened up the Account Detail page for the affected account, it was absolutely useless, simply stating my account was compromised and that I need to mark the compromise as resolved. If you show me literally NOTHING about the exposure, how…
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Can't download email attachments after new VPN installed.
Hi… My Bitdefender VPN updated to version 23.0.3.35 recently. I continue to use the same VPN location but for some reason I can no longer download email attachments from Hotmail (outlook.com). When I turn off the VPN, I have no issues saving the email attachment. This only started with the latest update to Bitdefender so…
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No definition updates in two days for Antivirus for Mac
Just letting the mods know that this has recurred again. Since we are used to twice daily updates, this is an unexpected behavior. Suspect the issue on the server end, since no issue connecting to the server, but am just told I am "up to date." Nothing urgent, but since this has occurred in the past, wanted to make the…
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Manual scans that repeat twice
Hi @agozob and @Alexandru_BD, i noticed that in the latest version of BMS after performing a manual scan, two or more manual scans are automatically performed after a few minutes. Is this normal or is it a bug? Below are the data from my smartphone Realme 8 5G with Android 13:
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What or why is BitDefender going crazy if I excluded this action?
All I'm doing is copying "C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\Owa\prem\15.1.2507.37" to "L:\WEB-LOGS\W3SVC1" as a test and bitdefender is running at 30% CPU. What is it doing? I found out my servers are running slow so I'm trying to figure out why it's going crazy for excluded areas. My policy for…
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Antimalware Scan Interface Security Provider
what does this feature do? what impact does it have on performance and usability
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Where is my refund?
When the time came for a new Total Security subscription, I paid using iDEAL directly on the Bitdefender website. Supposedly this payment did not go through, even though it was debited to my bank account on 27 June 2024. Per the suggestion of your Tech Support, I paid again on 28 June 2024, using my creditcard. Tech…
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VPN kicks out repeatedly, unpredictably
OT but I have just signed in to BDC SIX F*CKING TIMES before getting to this entry screen. OOPS, indeed. I have pretty much given up registering queries and complaints about BitDefender. There's an annoying bug (for want of a better word) of some sort several times every day. But I haven't yet come across a security suite…
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Very low Digital Identity score (3/100)
I am just trying to get to grips with Bitdefender after leaving a rival app. I a way I am sorry I completed the identity protection section as my score is High Risk - 3/100). The main culprits appear to be a couple of sites I don't recall ever joining and two which I had used years ago. Needless to say I can't recall…
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Bitdefender Mobile Questions
I keep getting a notification on my Android devices saying, "New Protection layer available in Malware Scanner. Tap to learn more and activate it" But whenever I click on it and go to the Malware Scanner it doesn't show any new features or anything.
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Issue: Bitdefender autoscans attached flashdrive on start-up
I'm new to Bitdefender and installed Bitdefender Premium Security recently. I have 2 flash drives attached to the laptop with documents, etc. and after configuring Bitdefender I see that the app automatically runs a scan on one of them at start-up (either from a shut down or restart state). Interestingly, the other drive…
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Editing my own hosts file...good grief!!
I'm trying to simply edit some entries in my Windows hosts file, but Bitdefender keeps telling me I cannot because the file is open in Vulnerability.scan.exe. I've seem some quick suggestions by the mods here to simply disable vulnerability scan for the hosts file, but that does NOT work. So far I've tried turning off…
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Is there a way to use SafePay on iOS?
When traveling I prefer to bring a phone and iPad, leaving the “big” computer at home. I’d like to have the security of SafePay when doing online banking or other sensitive transactions, but don’t see a way to activate it on the iOS devices. Am I missing something in the setup? If not, that seems like a glaring oversight…
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Unable to update billing address in Bitdefender central
Hi everyone, When updating my payment details in central I noticed my billing address was set to the wrong country for some reason. I then changed it to the correct country but when I log out of central and then log back in it is again set to the wrong country. I've submitted a ticket to support.