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The “Add this number on WhatsApp” scam is back – Here’s how it works
A new wave of scams is hitting WhatsApp, and it’s surprisingly simple: someone tells you to “add this number” on WhatsApp. That’s it. No shady links, no infected files - just a phone number and a request. But what seems like harmless curiosity can easily lead to your personal data being stolen, your account hijacked, or…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Web History
Hi I've looked all over and can't work this one out. Is there a way to see all of the websites and apps that my child has browsed and used? I've had issues in the past where content filtering failed and it's turned out that I need to block something based on what they've been doing.
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set master password for SecurePass
Greetings, been trying for hours to set up SecurePass. Added the extension to Firefox, allowed pop-ups, then nothing shows up to set master password. I must have signed in 10 times in an endless loop that makes no progress. Any help is greatly appreciated. Thanks, Tom
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How do I resolve the Powershell - Potentially malicious application blocked
For the past few days, I have received this message from Bitdefender. How can I resolve this. Thanks This was the message: Potentially malicious application blocked an hour ago Feature: Advanced Threat Defense Application powershell.exe has been detected as potentially malicious and was blocked. Application path:…
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Why do I have to restart my PC every time I try to log into Bitdefender SecurePass?
Why do i have to restart my pc every time i try to log into Bitdefender SecurePass?
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Application powershell.exe has been detected as potentially malicious and was blocked
I got this malicious application that was blocked last night with some command lines: Feature:Advanced Threat Defense Application path: C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe Command line parameters: "C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe" -ExecutionPolicy Restricted -Command…
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Unmatching security certificate to contents3.00110.citi.com
I get hundreds of critical warnings daily about "chrome.exe attempted to establish a connection relying on an unmatching security certificate to contents3.00110.citi.com. We blocked the connection to keep your data safe …" I read a similar post and the "best answer" was to determine if the site is legit and if so add to…
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VPN
VPN går inte att använda. Det blir väldigt långsamt efter den senaste uppdateringen?
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Why is my Windows Defender interfering with Bitdefender?
Whenever I perform a quick scan or a threat is detected, I've noticed recently that Wiindows Defender is jumping in first to try and resolve what it perceives as a threat. This seems to be causing some issues, as WinDef is detecting threats coming from the Bitdefender Engines Temp folders and halting/quarantining those…
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June 20, 2025: Constant SecurePass "Unlock your Vault" pop-up request
Hello! I've searched for and read a few discussions related to the issue of the Bitdefender SecurePass extension asking continually for you to enter your PIN code or master password. The pop-up says, "Unlock your Vault" and "Your Vault is locked due to inactivity/Use your PIN code to unlock it." I'm using Chrome, which is…
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Why does Bitdefender slow down my Windows PC after startup?
I'm using Bitdefender on Windows 10/11 and have noticed that my PC becomes noticeably slow for a few minutes right after startup. Is this normal behavior? Are there any recommended settings or exclusions to improve system performance without compromising protection?
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Infinix note 50 pro
bitdefender total security's icon turns off and on again and again, also the app stop working and need to be fixed insane. it defender is admin of the cell ph, any way to fix that?
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Disable "update completed successfully" notification
I get this notification on my Mac desktop multiple times a day. I would prefer not to see this type of notification which is purely informational. I only want to see notifications when something requires my attention (eg. Warnings and Critical notifications). I have opened the Notifications page in Bitdefender but I see no…
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Bitdefender Total Security System Scan Deleted 40 emails b/c of musical card attachments
I am trying Bitdefender Total Security (planning to replace Norton on 5 devices with Bitdefender in a few days). I scanned my Windows PC using Norton and found no issues. I then did a full system scan using Bitdefender which ran 4+ hours and reported 40 issues resolved… but they were resolved by deleting 40 old emails,…
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Choosing the Right Bitdefender Plan – My Honest Experience After 800+ Days of Use
Hello everyone 👋 I’m Abdullah, writing from Saudi Arabia 🇸🇦 As someone who has used Bitdefender Antivirus Plus for over 800 days, I wanted to share my honest thoughts and comparisons after years of real-world use. 🔐 My Experience with Antivirus Plus Let me start by saying this: Bitdefender Antivirus Plus is incredibly…
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Here is a news that I received a while ago - The biggest cyber attack in recent history
Here is a news that I received a while ago 🚨The biggest cyber attack in recent history🚨 Today, June 20, 2025, 16 billion social media accounts, VPN accounts, and business information have been stolen from Apple, Google, Facebook, GitHub, and Telegram. It has been found that infostealers – malicious software – were used in…
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Deleting browsing and websites
On my previous anti-virus I could delete browsing and websites. I don't see this option on Bitdefender. I have a disc cleaner that deletes temporary files. I'm on windows 10 and google. Google shows an option to delete history, but it doesn't seems to work on my pc. Perhaps it's because I don't have, or want, a google…
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Bitdefender passive mode
Just a suggestion to the team to explore an option for passive mode in Bitdefender products. It should just be a toggle when activated, should turn off all its realtime protection, web scanning etc. When this is enabled, Windows Defender should be activated as primary antivirus whereas Bitdefender should act like second…
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How to prevent Secure Pass to fill in my email address
Hi, New to BD en SP but a question about the fact that on a specific website I visit often there's a fill in box where one can enter once email address for enlisting in a newsletter. I do not want that to happen, but on every page on this wbsite this fill in box is present, so SP fills in my email adress which the website…
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B.D. Email Protection automatically disabled.
Brothers can some one inform that if i change my gmai password , ll email protection be auto disabled? i got the above mail?
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Cannot access websites on firefox. Secure Connection Failed: PR_END_OF_FILE_ERROR
Hey there! I installed Bitdefender yesterday and since then have not been able to access large swathes of the internet, allegedly because the connection to these websites is insecure. However, this affects many sites that I am certain ARE quite secure. Ironically this even applies to the website of bitdefender itself [see…
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Worldwide cyber attack
@Gjoksi , @camarie , @Flexx , @Alexandru_BD , @Scott i changed my password and added google authenticator for an extra sec step yesterday to get cover from international cyber attack, but few mins ago i got a mail from google that the authenticator has been removed from my gmail account, i checked and that was true.…
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2FA trusted devices
Hi everyone, Since I've enabled 2FA I had 5 trusted devices but only logged in from 2 of them, now 3 of the trusted devices are removed but I did not remove them. Do trusted devices get automatically removed when not being logged in from for a certain amount of time?
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Was there a new product update?
In the early morning today I got a notification in the bottom right of my screen from bitdefender about a new product update with new features. I clicked okay and then got a notification from windows security that I needed to turn on virus protection, I know this can happen when updating so i wasnt worried. However, when…
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Getting "safe" and "dangerous" labels in the same mail protected by Bitdefender?
Why multiple status?
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The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
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Suddenly detecting Trojan (four times in 10 days)
To my memory, Bitdefender has never found malware on my MacBook Air (2022), or my prior MacBook Pro. Suddenly, it is finding (and blocking) what seems to be the same one from the same file. I've attached screenshots of the notifications. This happend on June 9, June 13, June 14 and tonight June 18. I wasn't running a scan…
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New Member – Longtime Bitdefender Fan from Saudi Arabia
Hello Bitdefender Community 👋 I’m Abdullah from Saudi Arabia, and I’ve been a passionate Bitdefender user for years. I admire how the platform continues to evolve and set the bar for digital protection. I’m here to connect, learn, and contribute to the community however I can. Looking forward to sharing insights and…
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Sites are blocked but not reported as blocked in NetGear Armor Web Protection for Android
I haven't been able to access: on my Pixel 7 for quite a while. I've determined that NetGear Armor Web Protection is the culprit. After disabling it, I'm able to visit the site. I have looked everywhere in NetGear Armor, and nowhere is it listed as a blocked site. Please send me instructions on how to whitelist this site.…
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KB5063060 -is it really 87.7GB?
I ran a vulnerability scan and attempted to install the 2025-06 Cumulative Update for Windows 11 Version 24H2 for x64-based systems (KB5063060) — the maximum size is 87.7 GB, which seems unusually large to me. I do have just enough space, but the update is struggling to install. Any suggestions?
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Rescue environment scan protocol stuck (please help fast!)
After my pc got hacked twice out of no seeable reason, I stumbled across this program and applied for the 7 day free trial. I was impressed with the functionality of this product, so I ran a Rescue Environment Scan over night. It did apperantly find a trojan in my system, which the other anti virus scanners did not find,…