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Troubleshooting and optimizing Bitdefender products for devices running on Windows.
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How to set up Bitdefender Mobile Security and fix common issues for Android and iOS.
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Guides, fixes, and extra information about Bitdefender VPN.
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The Defenders of the month are the Community superheroes

We are pleased to announce that we are launching our Super User program called “Defenders of the month” and “Defenders of the year”, exclusively for the members of the Bitdefender Community!

Driving Cybersecurity Awareness: Bitdefender’s Immersive Booth at the Las Vegas GP

During the Las Vegas Grand Prix, held from November 21 to 23, Bitdefender enhanced the event with a dynamic activation booth that captivated attendees and showcased the company's commitment to cybersecurity in the fast-paced world of the highest class of single-seater racing.

Bitdefender branded merch: Yay or nay? Tell us what you think!

Here's a glimpse of what some of our branded materials look like. These items are not available for sale, they are just experimental designs created exclusively for the Bitdefender teams as part of internal initiatives.

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The Bitdefender Expert Community

Join the Bitdefender Expert Community to find answers, exchange ideas and connect with other cybersec savvy people!

Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD and @Mike_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and…
The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
Poll: Should Bitdefender Make A Linux Version for Home Users?
As a longtime user of Bitdefender (since 2014), the topic of a Linux version has been floating around on and off for the past decade. However, what makes these requests different this time around is the end of life support for Windows 10. Many users, unhappy with what Microsoft is doing to with Windows 11, are starting to…
The Secret Santa Scam - Your Holiday Generosity Could Cost You
As the holiday season approaches, many look forward to gift exchanges and the spirit of giving. While Secret Santa traditions are meant to bring joy to friends, families, and workplaces, scammers have found ways to exploit this festive activity. A relatively old scam, often circulating on social media, is turning a beloved…
Driving Cybersecurity Awareness: Bitdefender’s Immersive Booth at the Las Vegas GP
During the Las Vegas Grand Prix, held from November 21 to 23, Bitdefender enhanced the event with a dynamic activation booth that captivated attendees and showcased the company's commitment to cybersecurity in the fast-paced world of the highest class of single-seater racing. Bitdefender's booth was built inside the track,…
Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
Unable to uninstall Bitdefender
Hi I am unable to uninstall bitdefender product due to a admin password which I have not received or been informed of. How can I progress please? Cannot gain access to ANY website on my computer other than Bitdefender ????
Bitdefender's Link Checker is marking malware pages as safe
@Alexandru_BD @Flexx Bitdefender link checker marked 3 harmful links/websites as Safe with a green tick mark. i ve mentioned the third ones url in the pic above. 3 of the 3 was blocked by bitdefeder when i clicked on those links but as you know clicking on such urls still triggers the risk even bitdefender blocks , that's…
Password
I need to uninstall the product from my computer. It asks for a password.I was not given a password upon installation. My computer was recently updated and cannot get any access to any web pages due to bitdefender being installed . I need to uninstall. Please help.
Conflict with Rhino 6
I recently downloaded BitDefender, which has caused serious performance issues with the program Rhino 6 (3D design software that is critical for my job). I found people with similar issues on their forum, but no one seems to know how to solve the problem. Someone recommended just whitelisting Rhino in BitDefender, which…
How to know what is behind blocked connections?
Hello everyone. I can see in notifications that bitdefender is blocking connections. I can make exceptions or leave them blocked. But to confirm this decision, it would be good to get access to informations where I could know what these connections actually are and judge whether they are legitimate to me or not. I tried…
contents3.00110.citi.com blocked by Bitdefender online threat prevention
I frequently get this notification from my Bitdefender Total Security: Suspicious connection blocked Feature: Online Threat Prevention chrome.exe attempted to establish a connection relying on an unmatching security certificate to contents3.00110.citi.com. We blocked the connection to keep your data safe since the used…
erreur 301
Je n'ai que des ennuis avec le vpn sur windows derniere version. Déconnexion, reconnexions.
VPN Premium Won't Turn On
I have installed VPN Premium on a Windows 10 PC. However, when I get to the screen, "Turn On to Secure Your Connection" and hit the icon, the screen goes to "Connecting" for one second and returns to "Turn on to Secure Your Connection." In other words, I can't turn on my VPN. I have successfully installed and opened VPN…
Phone protection clean up.
Over the years I have gotten new phones, iPads, and computers. Now when I look at the list of devices protected it's kind of a mess. The names of the devices are not unique and its pretty confusing. I have new devices, but have kept the older one and use them not infrequently. What's the best way to clean up this mess?…
Why does my android phone calendar not sync with Google calendar since VPN was installed?
I have a Samsung Galaxy S24 phone and a Windows based computer with VPN Premium installed on both. My calendar entries on either the phone or the computer are not syncing with the other device since VPN was installed.
Strange IP address for google search domains under VPN
Hi, I noticed that, under BITDEFENDER VPN, lately every google search domain passes by strange ip address: This is the situation under VPN with nslookup of www.google.com and www.google.it Here without VPN with nslookup of www.google.com and www.google.it This problem doesn't occur with every other site (for example…
Secure Me seems to suck. Convince me otherwise.
I'm a multi-year user of BitDefender. It took me years to switch to Password Manager as I wasn't ready to put my passwords on somebody else's cloud. And if you scoff, let me remind that banks, credit card companies and even the US social security admin has been hacked and info stolen. But I've now used Password Manager for…
Security widget and system tray icon
The icon in the system tray and the security widget are gone even though I have the setting "on." Is there an easy fix?
All of a sudden I'm unable to print from safepay,any ideas?
Is there a way to set up Bitdefender VPN on Linux?
I tried installing Bitdefender VPN on Fedora Linux using Bottles and Wine but none worked. So, I tried looking for a .ovpn file from Bitdefender VPN to try and set it up on Linux but couldn't find it. Is there any other way? I'm really satisfied with the products Bitdefender offers with the subscription and would like to…
Safepay use for pay app
Safepay starts with a browser for safe payments. But i have a special app on my pc and I would feel much safer if I could use this app in the Safepay environment. Is it possible in Safepay to use apps for payment instead of a browser?
Is this a good deal or is it better to wait for Black Friday?
4 days ago I purchased Bitdefender Total Security for 3 devices & 1 year on eBay, it wasn't a good deal but at least it was cheaper than purchasing it from the Bitdefender website so I went along with it and got it from eBay, but now I'm seeing an even better deal…
High memory usuage
Hi, My Bitdefender Total security uses over 4gig of RAM straight from a fresh boot. No scans are running and my pc is running optimally. I have the latest Windows 11, all updates and since a month ago this memory usage and CPU are sky high. Please advise any solutions as it is causing my PC to be laggy. I have 32GB RAM,…
Identity Protection data-deletion-mail editor
Hi there, it´s me again: The guy with the complex questions. Today I have something rather simple to ask (at least I hope so). Or maybe im just straight up blind and I havent seen the option. Would it be possible to add a feature making one able to edit the emails identity protection sends out if one is requesting data…
VPN won't connect
My VPN simply will not start or connect??
Scans Should ask to put the same passwords for all of the password protected files
Bitdefender Scans Should ask to put the same passwords for all of the password protected files, if the user need to scan password protected files at the same time of scanning & have the same password for em he should be able to do so, to ve a piece of mind. currently bitdefender is missing on that feature. Why skip…
Strange Behavior of Incognito windows
Whenever I open an incognito window on my Windows 10 (with Bitdefender installed) PC using Chrome or Firefox and search something on Google, the browsers initially display the results on a white page. However, after refreshing the page once or twice, it changes to the normal black display. What could be the reason for…
Any Conflicts between Nord Vpn & Bitdefender total security
Are There any suspected conflicts between the Nord Vpn & Bitdefender total security? Specially when the " Threat Protection '' Feature of Nord vpn's extension is enabled along with bitdefender's anti tracker extension & ublock origin ? This answer does matter plz help
SecurePass Not Ready for Primetime
After suffering with poor instructions and plodding my way through exporting and then importing my Password Data (PW Manager to SecurePass), I was finally, able to access my login details for the various sites, etc. I need PWs for. Today, Bitdefender locked me out of SecurePass in my browser and I was forced to input my ID…
How to stop the extremely annoying notification "Threat detected"
I know Bitdefender works very well and keeps me safe.. thank I don't want to see this msgs every time it detects threat, it is really annoying please how I can stop it?
Cannot Shred Files
I tried everything, from claiming ownership of the Folders, try all sorts of fixes that I found online. Does Bitdefender Fileshredder not have admin rights? I am the only user and a Admin so how come I cant delete any files? It always sais I do not have permission, how the ****** do I get the rights/give bitdefender the…
Bitdefender accessibility turning off
I imagine this issue has been asked before, but I'm having an aggravating problem with Bitdefender on my Android phone. If I check the Accessibility section on my phone, Bitdefender is turned off. I've read this can be caused by battery optimization - the instructions I've found say to turn off battery optimization.…
Any insights how to solve this error? I cannot setup email protection for an Outlook email address.
Every time that I attempt to set up email protection for my Outlook email account, I receive the following error: I've tried restarting but nothing helps.
autorenewal/regular customer
Why your company don't have automatic 50% discount on autorenewal for your regular customers? only by clicking manually on your site? Really don't understand that. I have to every year buying on your site for discount because on auto renewal i have full price, this is very hurtful.
MacOS - bitdefender needs to ask to install VPN configuration every time switching user accounts
I'm running MacOS Sequoia 15.2, and I'm trying to set up a new computer with multiple user accounts. I want Bitdefender VPN to auto connect across all the user accounts. It does work, but there is one glitch. Every time I log out of an account and into a new one, Bitdefender prompts me to add a VPN configuration instead of…