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Introducing GravityZone Security Data Lake – SIEM done right
Cyber threats are evolving faster than ever. Yet many organizations are still relying on legacy SIEM tools that cost more, store less, and struggle to correlate across disparate systems. That’s why we’re excited to launch Bitdefender GravityZone Security Data Lake – our next-gen solution that blends the best of SIEM and…
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Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
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Announcement: Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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WHY HASN'T MY PHONE FINISHED DOWNLOADING bitdefender?
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sync.contextualadv.com
Why is bitdefender having to block sync.contectualadv.com almost every day. In researching this issue, some say my computer is infected with malware trying to allow ads to come through. How do I get rid of this malware?
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Bitdefender version 27.0.54.272 issue with windows 10 security center
Hi everyone, I recently reinstalled my windows 10 PC using the windows 10 media creation tool with the setting keeping my files and apps. I then after updating windows installed the latest version of bitdefender version 27.0.54.272, this version seems to have an issue with the windows 10 security center. It shows "status…
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Why renew subscription when it has been cancelled
I was stopped 54.99 the other day and this in my opinion was against the law. have been in touch with PAY PAL and awaiting the outcome. I have had nothing but trouble with this scecurity I am 81 years of age and have fuel bill to pay and they stop me that ampount what is wromh with these people.
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Software Developer Partnership Program?
I'm looking for a BitDefender Software Developer Partnership Program. From time to time our software gets detected as malicious and gets blocks. We cannot afford to wait 72 hours for the false positive detection workflow. This damages our company not only in the customers who are immediately affected (The intersection of…
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We do not want VPN bundled with Antivirus!
Hello @Alexandru_BD. You have just closed my comment opened on Feb 28, 2022, where I politely asked for a way NOT to include the crippled 200MB VPN product in the Antivirus installer. See HERE. Your most interesting response when faced with people in agreement with me was: "In regards to the VPN, the limited version was…
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Bitdefender is blocking access to my Realtek Audio speakers some time after I reboot.
After a reboot, all applications on my HP laptop (windows 11) stop being able to access my speakers. I have been advised that this is because Bit defender is blocking the apps from using the speakers. Apps include Youtube, MediaPlayer and Zoom. The error message is either "audio renderer error" or "we can't find an audio…
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How to delete SafeySearch - Safety First Search Engine and Norton Safe Search Enhanced extensions??
A few days ago, I was trying to download and instal a videogame mod. I came across a website to download this mod. I don't remember the website and my browser history has been cleaned. Bitdefender initially prevented me accessing the site, but I proceeded to download it anyways (I know I did wrong) and when proceeding to…
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i've been using duck duck go for a long time with bitdefender and it recently has acted up.
i get this error for all web addresses Hmmm… your Internet access is blocked Firewall or antivirus software may have blocked the connection. Any suggestions?
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Work around for scan unless I am doing it wrong
Once a week I do a complete scan which lasts about 10 hours. The problem is that about 1.5 hrs into the scan it stops (as far as I can tell) and indicates that I have password protected zip files with options of a password, skip or skip all. This is bad because it delays the process esp if I run it over night. It would be…
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Auto updates turned Off
I signed on to my computer last night and there was an update in auto recommendations which I said to do the update, it did not update, just stayed on 0%. I then then did a restart then got a screen asking if I wanted to do the update which I selected. The update completed. This morning I signed on again, but within an…
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Safepay problem reappearance
Hello. Safepay appears to not connect to the VPN even when it is enabled. It also does not activate the VPN (with the relevant option enabled). The problem reappears after the latest updates.
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Feature request (from Kaspersky product)
I randomly created a Kaspersky account to check the features integrated into the Kaspersky product, which can be considered as feedback for the Bitdefender product. 1) AntiBanner & AdBlocker: This feature blocks ads and protects privacy on main web browsers such as Chrome, Edge, and Firefox (for the time being, until it…
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Feature Request: Bitdefender VPN Extension for Seamless Browser Integration
After reviewing various Bitdefender products and finding their capabilities outstanding, I am now focusing on Bitdefender VPN. It is available both as part of the Bitdefender antimalware suite and as a standalone product. I think Bitdefender should create extensions for Chrome, Firefox, and Microsoft Edge Chromium. This…
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Feature Request
I have a feature request for the developers to implement in the Bitdefender product when scanning for malware on the respective operating system (Windows, Mac, Android) 1) Is it possible to include the estimated time for the scan to be completed? 2) Is it also possible to include the percentage of the scan that has been…
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Context menu scan
I use Directory Opus file explorer which is far superior to File Explorer. But I cannot right click a file to scan it with Bitdefender. Every other context menu entry available to File Explorer is there. I have read other posts that suggest Bitdefender will not support context menu scan from any other explorer. First…
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Why won’t the help when someone legit signs onto network
then somehow escalates their own privileges and takes away your ability to do dhit even with admin accoun, and laughably changes ur password so you can’t use bit defender but they can mark all ur private photos and work files and even windows files ad Trojan 3.5 wherever and quarantine it all…. I say there waiting for help
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Moving from Lastpass to securepass - can't get vault items to launch the domain
If I search for an item in the vault and click on it - it always opens the item viewer and does not launch the domain. I can launch the domain from the three dot side menu but that is a lot more fiddly. Is there any way of forcing the 'launch the item' option? This is frustrating operation and makes it a real step…
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Bitdefender turn off by itself leaving me unprotected
Many times per week, I get the popup message "Turn ON your virus protection" by Windows Security. When I check in my Toolbar Hidden Icons, Bitdefender is not there at that moment. And then, it reappear or I have to start it (turn it on) again from the Start button. What good does it do if I pay a software to protect me and…
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Master Recovery Key
When I created my Master Password, I got a 24 character Recovery Key. It was split in 4 character segments, all cap letters and numbers. When I was logged into Bitdefender Central I got another Recovery Key. This one is 2 segments of 13 characters, cap and lower case letters and numbers. Does this replace the first…
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cancel auto renewal
I have tried the recommended procedures to cancel auto renewal but nowhere in central does a billing or payment option appear
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Years old Vulnerability scan found critical windows update failed?
Hi, I am new to using Bit Defender just installed it last week. This is November of 2025 and I am seeing this Windows critical update failed all over the web since 2023? I am asking why has this not been addressed and fixed from what seems like at 2 years as an issue. I just installed Bitdefender and I am affected by this…
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Unable to access site.
Lately, when I click on a link in an email from [Expert Community], I get a message saying the site can't be accessed. The reason for this that the url is incorrect. It is "community.bitdefendercom". Notice there is no "." between bitdefender and com. Please look into this. Thank you. James Preston
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I got Phishing ?
Yesterday October 16 th, 2025.. i try to Download and Install Roblox Executor, and tried copying and pasting a ****** from YouTube Gamer into Windows PowerShell. After that, I downloaded Roblox Executor Delta from the website. When I installed it, a CMD window appeared for a few seconds, then nothing happened. Three hours…
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How Do You Add VPN To My Television?
How Do You Add VPN To My Television?
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How to report a scam?
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How Do You Connect A VPN To A Router?
How Do You Connect A VPN To A Router?
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Linux Product version 7.6.2.200239 out of date
The documentation indicates that this is the latest version, but the console says it is out of date and vulnerable. I spent many hours trying to update until I realized it was the same version as the documentation current version. Why is it doing this? With Micosoft gaslighting all of their customers and farming their…
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SecurePass access
My password does not work, nor the recuperation key.. .how can I have this reset ?
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Threat Detection from URLs and Applications on the exceptions list
I have had my cloud service for years, and now out of the blue I am getting consistent online threat notifications. I have added the application and URL paths to exceptions that the cloud service needs to access to in order to work properly and those are now getting blocked. I could not find any fix or explanations in the…