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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender together with Scuderia Ferrari
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari. Full announcement below: Forza Ferrari!
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and More. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD & @Mike_BD and mods @fedor, @Scott, @Nunzio77, @Math_Matei, @Ekimoz and…
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The current Bitdefender Parental Control will be superseded by a more sophisticated technology
As the title says, Parental Control as we know it will be replaced by an upgraded version. Find out what's new here:
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Bitdefender Enhances Digital Identity Protection for Consumers Worldwide
Consumers now have even greater control of their digital footprint while minimizing cybersecurity risks associated with personal data misuse: For information related to Bitdefender Digital Identity Protection:
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Bitdefender product
Hi in error i installed Bitdefender internet security 2024 i want to replace this with Bitdefender total Security i want this to take effect immediately and not become effective at the end of my current subscription advise on how to do this would be greatly appreciated thank you
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Can you permentantly hide Bitdefender Email "Green" protection Labels?
I've tried setting the Green Bitdefender labels to hide in gmail, but when the browser is closed and reopened they pop back up… I'd prefer to just see the red, that are the ones I would prefer to know about. Is there any way to do this? Thanks!
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BD Internet Security Antispam off
Hi, BD Internet Security 27.0.35.147, when I turn off toggle of Antispam, unfortunately when I restart my computer, my setting is not remembered by the App. Can you repair it? I do not want to use this functionality. BR Darek
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Total Security for 5 devices, Samsung Ultra keeps saying no subscription.
Like the title states I have Total Security for up to 5 devices but the app on my S24 Ultra keeps saying that I have no subscription. Chat support told me to log out and log back in but to no avail. Even the remote solving tool from Bitdefender Central does not give any solution. Please help!
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BitDefender detected Trojan.GenericKD.48174843! is it false positive
Hello, my BitDefender detected Trojan.GenericKD.48174843 in a file: The file C:\Users\ahmed.local\share\solana\install\releases\tmp-extract\solana-release\bin\cargo-test-bpf.exe is infected with Trojan.GenericKD.72629741 and was moved to quarantine. i need to install the solana cli so complate my work but the antivirus…
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Remote access requestes after installation of Bitdefender
I installed a trial version of Bitdefender on 2 windows PCs (home), and since then (2nd May) I have received notices from my "Event Guard", which is a light home protection system supplied by the internet service provider (at the router level), that, until now, May 9th, there have been blocked 45 attempts for remote access…
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How do I get apps to autofill?
Bitdefender does not seem to autofill my apps with logins and passwords. This is quite annoying. Am I missing something?
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List of BUGs to fix in the Home versions.
Hi, Below is the list of bugs that I think Bitdefender should work on as a priority before thinking about any new implementations. Obviously this has the sole aim of suggesting improvements that serve to make both the free version and the paid version increasingly competitive compared to the competition. I believe in the…
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New Parental Control - Today's update - NO SUBSCRITION MESSAGE!
After updating to the new version available today, I receive a notification that I do not have a subscription to use. Strange because it was working perfectly, but does anyone have this problem?
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Bitdefender services are loading now, please wait
I'm getting the above message when mouse pointer is hovering over the Bitdefender Icon in the Sys tray. I have uninstalled and re-installed (just). When I did this it said "you are safe" BUT, after a reboot it goes back to the above error. Bdservicehost and BDuserhost and other BD's are showing in Task Manager. Win 11 23H2…
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Are emails from bitdefender@hello.bitdefender.com legit?
There's a short window on an email I received and while it looks legit there's reason to question the legitimacy. If email from bitdefender@hello.bitdefender.com comes from Bitdefender, that's all I really need to know.
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Possible To Clear Web/call/sms History?
From what I can tell, it is not possible to clear the history for anything on the Bitdefender Parental Control page. Am I missing something? When I installed this product on my PC and my daughter's phone, I tested it by visiting some inappropriate web sites (to make sure they'd be blocked!) and sending SMS messages. Now,…
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How can I get rid of unified wintun that all of a sudden shows up on my computer?
I upgraded my Bitdefender and all of a sudden, this shows up.
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Bitdefender services are not responding
Message in the taskbar "Bitdefender services are not responding. Please restart your computer". I already made 2 restarts but the problem persists. Although according to notification area icon (Bitdefender Agent) BD is not working the widget is GREEN This is the 4th time that this is happening and every time I have to do a…
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Adding firewall rules is a painfully slowww and cumbersome user experience and must be redesigned
As a Bitdefender power user I want to be able to quickly add multiple firewall rules so that the application doesn’t slow me down and subject me to a poorly designed user experience that apparently no experienced UX designer has ever looked at. What should take at most 30 seconds, on average takes 5, 10 or more minutes.…
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System Tray always says "Bitdefender services are loading now, please wait"
Yet, when I open Bitdefender...says "You're safe" Which is it????? I have uninstalled and reinstalled three times...each time...The B in system tray has a little white dot in lower right hand corner and when I scroll over with mouse...says "You're safe" Will stay that way as long as I don't shut down the computer. Once I…
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List the incidents and threats through api
How to list the incidents and threats through api in bitdefender gravityzone. I also check in the documentation, but in documentation also but I can't find any api call for listing the incidents and threats. So how do I list it through api.
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Any way to get a Devices customizable list view in Bitdefender CENTRAL?
Buna ziua, In Bitdefender CENTRAL, under Devices, the boxed view wastes a lot of space and is not customizable. Longer device names can get cutoff, and it's hard to locate or sort computers, once you add more than about 10 of them. Any chance to implement a list view with rows (one device per row) and allow adjusting the…
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Trouble With Playing Vimeo Videos. What Should I Do?
I have been using a website that hosts vimeo videos for accountancy training but as of this week I get this error on the video and it wont work. "Sorry Because of its privacy settings, this video cannot be played here." I have tried the site on different computers without Bitdefender and it works perfectly. Has something…
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reCapture Issues at Checkout
Hi, I have recently started experiencing issues at checkout with reCapture. I select everything correctly, move to payment, then when directed back to the Submit button, I have to go through reCaputre again. This is a constant. I cannot move past this. It has only occurred in the last two weeks. Internet searches advise to…
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bitdefender will not open
Hello, On my MAcbook Pro Sonoma 14.4.1, Bit defender will not open anymore for some reason. I cannot even run a the scanner and the icon no longer shows up in the top menu bar. I have no changed any setting on my computer. Any ideas?
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BD Mobile Security: Scam Alert And Anti-Theft Both Turned Off. Any Help?
Hello everyone, I just wanted to inform you that both Scam Alert and Anti-Theft in the BD Mobile Security App were found disabled on not just my phone but also my mother's for no reason when turning the phone off and back on (since yesterday so version 3.3.234.2411 might be the culprit I guess because that update happened…
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Show which protected path is being accessed on Safe Files prompts.
I want to propose adding a logical detail when Safe Files is triggered, right now a prompt looks like this: This only shows what app is trying to access a protected path, but omits a crucial information: which path is being accessed. This is very important when deciding whether to authorize the access or not, because that…
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Antivirus stalls
Particulars: MacOS 14.2.2; Intel MBP (2020); 23GB RAM; Quad Core i7 Antivirus for Mac Version 10.0.0.20 Good afternoon - I just installed an eval copy of the antivirus SW. Kicked off a scan and it has stalled at /Users/Library/Application Support. 15 minutes so far. Obviously, it is dead. Any clues as to what is going on?
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Epson scanner runs very slowly
Since installing Bitdefender a few weeks ago it is taking minutes to scan documents that used to scan in seconds. When I remove Bitdefender the scans speed up again. How do I configure Bitdefender to not check the files being created by my Epson scanner? Thanks for any help - aplogies if this question has been asked before
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SafePay keeps popping up when browsing website in Opera today
Today when browsing around products on Home Hardware's website (e.g. https://www.homehardware.com.au/stanley-hand-riveter ) I found that the BD SafePay was opened three times, without me doing anything other than right-clicking to open various products in new tabs. Not sure whether this is a fault of the website, or BD, or…
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BitDefender does not recognize my home wifi WPA2 secured network as secure
I keep getting BitDefender pop-ups on laptop when connected to my secured Wifi network. Where is the setting to disable these annoying pop-ups? I'm using 802.11ac with WPA2-Personal Security, so this is NOT an 'unsafe' Wi-Fi network. I personally find this notification insulting.…
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Bitdefender scanner no longer works on android after update to version 3.3.234.2411
Hi everyone, I have a android TV box with android 12 running bitdefender mobile version 3.3.234.2411, since it updated to this new version today I can no longer scan, when pressing the scan button nothing happens. I can see in my bitdefender central when I go to my android device an click on the "malwarescan" that a scan…
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App lock acts strange with certain applications and randomly stops working
App lock acts strange with my social media and banking app. App lock will launch normally then have a separate app lock pop up over it, changing the app logo that I'm trying to open to a generic android logo. I can minimize the app and then re open it from the background apps tray and app lock will then act as it normally…
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Illegitimate website
Hi people, sorry but I need to ask a question on here about a website and whether it is real or fake? I may have been scammed using this [*url removed by @Flexx*]