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Please Help Me
Hello, I'm paul, please look at this topic: http://forum.bitdefender.com/index.php?showtopic=27931 /use google translate! Thanks for your support! Have a nice day!
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Privacy Control - Cookies And Scripts - Sorting/deleting
Using Total Security 2011. With the Privacy settings of cookies and scripts being blocked the list of blocked cookies and scripts builds over time. I currently have over 17,500 blocked cookies and over 700 blocked scripts. If I try to locate a blocked cookie or ****** I can scroll through the lists (takes way too long), or…
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Critical Error Screen
I am running XP and recently received your update that fixed the problems with BD 2011 and XP. Thank you for working on it. Now when I boot up Windows always says that BitDefender is turned off. When I update, it always gives options to update both files and product. If I update the product I get an advisory screen. It is…
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Home Network Can't Update
I'm using Home Network to link up my 4 nos of PC. Only 1 PC is successfully controlled (can update). The others most of the time show "offline" even though they actually online. If successfully online, I still can't up date them from server PC. It shows "failed to update" error code 1002. Firewall side I already set to…
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One Gigabyte In C:\program Files\shared Documents\?
My C: drive is only 10 Gigabytes big and i just found that BitDefender Internet Security 2011 has 960MB in C:\Program Files\Shared Documents\BitDefender. I installed BitDefender in the drive F:\ where are only 202mb. So, why is that big amount of data on C:\ after installed the program on my F:\ drive to avoid filling my…
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Unauthorized Charges
I checked my checking balance today and was shocked to find a debit for over $150 from bitdefender that I did NOT authorize. I never heard of your company before and never bought your products. For an internet security software company, you do a real good job defending against internet fraud. </sarcasm>
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File Vault Gone In 2011
I saw a thread where there was some private exchange of emails relating to the loss of the vaults. Is this a temporary thing or permanent? If permanent, how do I recover my existing vaults? thanks,
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Lost Home Network Password
Recently my computer died and i bought a new one but i lost my home network password. Can someone send me instructions to my email to fix this.
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Issue With Railworks
I'm having the exact same problem as this thread. http://forum.bitdefender.com/index.php?showtopic=27096 However the thread doesn't detail a solution. Anyone have any ideas what this support person actually did? Thanks!
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Lost My "enable Password........product Settings"
Dear support group, For safety reasons i enabled the password for the product settings in my Internet Security 2011. Is there a way to remove/reset this setting? regards LM. van Deursen
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Unknown My Product Paswword
I wanna change some settings, but I can't. The Product want a password which I don't set. My ticket ID:201107071006666. How can I know the password product or maybe reset to the new one I set? Best Regards! P.S: My OS: Windows 7 Ultimate 32bit Product: BitDefender Total Security 2011
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Tf2 Does Not Launch
How can I play TF2 with BD? http://www.teamfortress.com/ After installing BD, TF2 does not launch. There is no error message. After uninstalling BD, TF2 launch properly. I tried exclusion like attached file, but it's not fixed. Windows7 Pro 64bit BitDefender® Antivirus Pro 2011
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[resolved] Network
have Internet Security 2011. I forgot my Home Management Password that i must have once set up. I need to add a new computer to the network. I only had one computer before so it's not like it'll even let me leave my current network. It's not letting me do anything because it keeps prompting for the password. How can i…
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Takes Ages To Shut Down With Bitdefender Internet Security 2011
Dear All, Please help - I installed IS 2011 a week ago - it now takes my machine over 5 mins to shut down - what do I do to stop this? I originally did some online research and on the advice of an online post turned off "Active Virus Control" in "Advanced Settings". This Did work but pretty soon it caused my whole system…
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Unable To Use 2nd
BD on an other computer. Tells me that edition is already being used Any idea Thanks
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Steam Stopped Working After Bd Update
First, if this is posed in the wrong fourm, my apologies. I tried to get it close. Also, I'll try to keep from ranting about how horrible Steam is to a minimum... After installing a BDIS 2011 update sometime between June 10-June 20, Steam quit working. It worked fine before with minimal problems. When I try to open Steam…
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[resolved]Railworks 2 Crashes In Game Mode
Railworks 2 in Game Mode Railworks 2 used to work in Game Mode. Without Game Mode turned on, I'd get a Bitdefender popup to say it had terminated a 'csc.exe' file because it was deemed harmful and I'd get an Unhandled Exception error as Railworks itself opened. After a fresh install of Steam and Railworks, (because the…
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Backup Disk
Hi, I have just purchased Bitdefender Inertnet security 2011, the download took over an hour, I want to make a disk of this for the other two PC's rather than have to download onto them as well. How can I do this? The download link doesn't do the complete installation, it's only 1.3 meg.
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Pchooklaunch Error
Hi all, seen some other people had this same error, wondered if there was a fix yet: pchooklaunch64.exe software exception (0xc0000417) occured in the application at location 0x74f952d4 Hope there is a fix.......
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Activity Bar On Dual Monitor System
I have a dual monitor system. How can I move the activity bar to the second screen. I do not succeed to go to the second monitor
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[resolved]I Dont Want To Be A Web Defender
Is there an update coming that will stop the following attachment from popping up every time I log my computer on? I do not want to be a defender of the web, and this is annoying. One time it stayed there and i could not close it, which meant I had to restart the computer, because there were folders under the pop up that I…
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Bitdefender Blocking Access To Alice: Madness Returns
I've got BitDefender Internet Security 2011, fully up to date. I downloaded the new game 'Alice: Madness Returns' off of Steam last night, but the game will not launch. It seems Bitdefender is somehow blocking access. I tried adding a rule for the game's executable to the firewall whitelist, but it did not make a…
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File Vault
Wow! This is just about the rudest response I've ever seen from "customer service". Having been in the business, I would not have a job if I'd said something like that to a customer. Quote: Hello, You should read the products description more carefully. Is it mentioned that the Internet Security 2011 do NOT contain the…
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Where Did The File Vault Go?
I just sent an e-mail to customer support regarding this problem, but in all reality, I CANNOT wait 2 days for a response. I've been a Bit Defender customer for at least 3 years and happy with the product until now. My problem is that I have all of my sensitive information locked in a Bit Defender file vault that is now…
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[resolved]Dragon Age: Origins Crashes After Renewing License.
For about the last couple of weeks Bitdefender was in expired mode. In the mean time I installed Dragon Age: Origins from Steam and the game ran flawlessly. Now, after renewing my Bitdefender license, Dragon Age crashes after about 10 to 15 minutes of playing time. While in expired mode, Bitdefender continued switching in…
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[resolved]Forgotten Password For Home Network
Hi support people: I have Bitdefender 2011 Total and have forgotten my password. Please send me solution. Thank, Tim
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[resolved]Home Management Password ? Retrieve
Hi i am new with Bitdefender here .. i got Total secutiry 2011 for 3 pcs .. the issus i got 2 pc on network and the other one , i can't disable or access it's own network .. it says "this pc is currently managed remotley .......... and start a new network by clicking on the buttom below . " and i dont have it's own…
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Home Network
I have 2 computers with BitDefender 2011 internet security in my house, my main one and one my family uses. When i click on history and events from the network tab on my other computer it is not showing internet traffic, however if i manually go in the other computer i can get that information. How do i view the internet…
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Enter The Usb Device Or Cd / Dvd, Bitdefender Window Does Not Appear To Analyze
Enter the USB device or CD / DVD, bitdefender window does not appear to analyze, although the option is activated on 3 PCs, Windows 7 with 2 and 1 Windows XP, the same happens, happens from a week ago, what to do? To return to normal Tanks
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Hp Mediasmart Windows Home Server Backup Not Working
I just installed Bitdefender 2011 total security and my HP MediaSmart Server can no longer back up my PC. I can see the server dashboard via my PC and initiate a manual backup but the back up fails. Prior to installing Bitdefender the backups worked fine. I've tried to downgrade the firewall security level in bitdefender…