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[Fixed] UAC Prompts - Elevation Helper
HI - I just did a clean install of Windows 10 today on my Dell laptop, and then purchased and installed BitDefender 2017. Upon reboot, I got two messages asking to allow Elevation to have privileges. Which is fine and OK'd them both. But now every time I reboot, I keep getting the dialogs asking my to give Elevation…
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New Internet Security 2017 slows IE 11 and Chrome from opening
Installed on 2 PC's. Both are running W-10 Eval. Copy, Build 14955 On my laptop, IE and Chrome take a long time to open, to any web site. Edge browser has no problem. I have uninstalled and the problem disappeared. Also, laptop was "Reset" between tries. Desktop is OK with all browsers. Laptop is a brand new Lenovo Flex 4.…
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Total Security 2017 Issues
I am having lots of issues with the new Total Security 2017. I was running the older version, but due to a fresh install of Windows 10 I downloaded this new update. This autopilot thing is very annoying, so I turn it off. The issue is that as soon as I reboot, it turns itself back on. Why is this? How can I keep this thing…
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Major issue with device mngmnt!
Hello- I'm not quite sure where this topic goes, so feel free to relocate it. I have been using BD Total security multi device 2017, ever since the install, my system has been a mess. After numerous installs, of windows and av, I may have pinpointed the issue. The exact same software is on my mothers pc, and I noticed that…
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SafePay controls
Can I control what web sites will automatically start SafePay? Currently when I go to a web site that has the word finance in it SafePay opens, even if it is not really a financial site but a news site. When I go to a web site that is actually a financial site, like a brokerage firm, SafePay does not automatically open. Is…
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Scan mapped network drives
I have Scan mapped network drives in Antivirus, Drives @ Devices set to Autoscan but I do not see an scan activity for the mapped raid NAS or the mapped single drive NAS that I have connected. Neither drive is password protected and I can access them both from File Explorer. When and how does Bit Defender scan those…
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TS 2017 and Facebook
I upgraded from TS 2016 to TS 2017 on this computer ( so far so good, not a fan of the new interface but it's functioning well ). Ever since the upgrade I noticed some swirling blue circles similar to the one that shows on the Widget when it's updating (only smaller) on all the main posts on Facebook. Is this part of the…
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[Fixed] Paranoid Mode isn't working(Firewall)
Paranoid Mode not works (no popup connection, connections always allowed, not created rules....) OS: Win 10 1607(14393.187) x64 Build: Bitdefender TS 21.0.18.898 Repair, uninstall & reinstall - not solved this issue
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IP block in firewall
I want to block Firefox to connect to a specific IP address and port. I have Firefox added in firewall rules (allow access), but how to configure the rule to block two different IP/Port addresses? I can not add another rule for firefox.exe, because it is already there. Is it possible and if it is how? Tnx!
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[Fixed] Blocked threats number in File Protection increases by two
Hello, Yesterday I scanned a flash drive and found two threats on it. I healed the drive and also deleted the quarantined files. To my surprise when I restarted my laptop I saw four threats in the notification area on the GUI. Today when I restarted my laptop, I saw six threats on the GUI. However, when I click on the…
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[Fixed] Scan USB devices adding files to drive
Hello, I have noticed that BD AV+ 2017 seems to be adding folders & files to any USB drive that I plugin to my PC. It creates a folder called autorun.inf & that folder is other folders & files called bdsanitizea bdsanitizeb etc. This is on every stick I connect to PC, this wasn't done in the previous versions & is annoying…
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Mirai?
Does BDTS 2017 detect and/or remove Mirai from my devices? Will it be able to monitor traffic from devices on my LAN other than the PC on which it is installed?
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Router Password Vulnerability
Hi, My vulnerability scan reports a weak router password, can you confirm is this the wifi or admin password? wifi is more than 25 characters and mix of upper/lower/special, admin is slightly less. Thanks.
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[Resolved] Bitdefender 2017 TS Blocking Malwarebytes Anti-Malware Installation
I am currently using BDTS2016 and have Malwarebytes Anti-Malware Premium and Malwarebytes Anti-Exploit Premium, running along side, with exceptions configured. To install the Malwarebytes products, it was necessary to disable the Anti-Virus scanning modules and the Intrusion Detection, but all worked well. Yesterday, I had…
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FIREWALL
This is probably an odd question, but I don't have the answer. In the Firewall Adapters, this is what I find. Is this what it should be set at? If not, how should it be, and why. Windows 7, Home Premium, 64 bits. Bitdefender TS 2017. snapshot_blob.bin
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Paranoid Mode "loses" my ethernet adapter - doesn't work anymore
Hello everyone, I now have a 100% repeatable bug so can post it here. The bug: my ethernet interface is not "seen" by bitdefender and therefore paranoid mode is not working, allowing every program to connect to the internet! How to reproduce: 1) repair bitdefender install using the "apps & features" window of windows 10:…
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Upgrade to TS 2017??
I have been a Bitdefender Total Security customer for a number of years. I have recently renewed my subscription for 2016 TS. (Late July, 2016) I received an eMail today, informing me that the TS 2017 is available, along with the new Bitdefender Box. My Questions are: Since I, now have 407 days left on my renewed TS 2016…
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Antivirus 2017 Fees
Having been a Bitdefender Antivirus user for a number of years, it's becoming apparent to me the Company is getting greedy in the fees being charged, I no longer afford to keep my 5 personal computers protected, so am going to have to look elsewhere or just use Microsoft defender for free. It's a good product, but not…
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Help needed :(
Hi I've tried nearly everything and I can't get it to work. It's added to antivirus exclusions and firewall and I can't start it... Plz help
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Web protection: white listing won't work
Hello, My PC is running BDIS 2017. I couldn't access to my storage place on the clould (Hubic). White-listing hubic.com won't help on my Windows 10 PC. I ended by deactivating SSL analysis. I had no similar issues when running BDIS 2016. Regards Phil
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ransomware protection is not popping up
In BD2016 AV plus I was used to see a popup when BD saw 'ransomware' like activity.In BD2017 AV plus I miss these popups. I know I can find these ransomware blocking messages in the UI but I would rather see a popup. Can I configure DB 2017 in a way that these ransomware popups are shown like in the BD2016 version?
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2017 highjack issues
Hello- As this is my first post to the forum, please forgive my lack of protocol. It appears that my security suite keeps getting altered. Or I could be paranoid, either way, something seems off. I have been having issues with my system for months. I have reinstalled my OS so many times it's ridiculous. I believe I have a…
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Whitelist universal apps or got a popup for whitelist a web resource
I upgraded my bitdefender internet security 2016 to 2017 and got a nasty message when using my Sky Go app (windows universal app) and try to download something. On my laptop still with 2016 I got no issue. I got a Critical notification in the antivirus module saying the application skygouniversal.windows.exe accesses a web…
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Search Advisor not working in Chrome?
Does anyone know if the Search Advisor feature works in Google Chrome? I'm not seeing the check marks in Chrome search engine results like I see in Firefox & IE... Help? All web protection settings are enabled; the Bitdefender wallet extension is enabled in Chrome, too, but not sure if that even controls the Search Advisor…
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Bug: Edge browser and SSL Scan - Error
Hi, after installing Bitdefender 2017 Internet Securtiy, Edge shows permanently on each https side: Certification Error, till i found a setting in Bitdefender: not scan SSL After deactivating SSL Scan, Edge worked normal.
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WI-FI Security Advisor Blocking MS updates
Confirmed it on two W7 PC's, I receive an error code when searching for MS updates!! I switch WI-FI providers search goes through I switch back to my protected WI-FI and BD blocks it.
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Where is IDS settings?
I can't find Intrision Detection settings in new BIS. Did you remove it?
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Search Advisor is not working on chrome
The search advisor is working fine on edge, firefox, ie but google chrome. Please fix it.
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Your connection is not secure - Firefox (Comodo IceDragon)
Firefox (Comodo IceDragon) appears to tell me "Your connection is not secure" on every site. From Google to Bing to Yahoo, any HTTPS (SSL) site automatically gives me this warning. In BitDefender 2016 I could simply disable the "Scan SSL" and this was true in the beta of BitDefender 2017 as well, but in the final version,…
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Full System Scan: Elapsed Time
Greetings, Bitdefender forums! Long story short: I have used AVG for quite some time and, after doing some research throughout the day, I've decided to give Bitdefender a try. (Excellent ratings on several review lists and sites!) I'm using the 30 day trial. Out of curiosity I wanted to run a full system scan (this is…