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Blank Windows
Hey there folks, I bought BitDefender Antivirus 2009 to install on my Acer Aspire One as I can't stand Norton and the free trial has ended. It was recommended by a friend and he has a god handle on this stuff so I figured I would run with it. Plus the price was good and I have a second laptop that could use a new virus…
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[open]bitdefender Update Service Is Unavailable?
hi, when i open advanced settings and go to update, it gives me this warning: Bitdefender Update Service is UNAVAILABLE i am 2 years registered bitdefender is 2008 user and my license code has not expired yet. here is some screen captures:
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Removing My Bitdefender Registry From A Computer
Hi. Happens that I sold my old computer to a friend, and he wants to update the Bitdefender Internet Security from 2008 to 2009. He wants to remove my registry key from the program, but he hasn't been able. How can I tell him to remove it? He's tried to uninstall the program, and reinstalling the 2009 evaluation version,…
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[open]urgent Help!
Ive had BD for about 8 months now with no problems, but all of a sudden when i open my bit defender i have 6 issues but when i click fix nothing happens at all(when in the past it worked fine), the firewall has turned off and when i go to turn it back on i have a message saying 'failed to initialize BitDefender firewall…
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[open]parental Control Cannot Block Urls?
I wanted to try blocking a website and I enabled "Parental Control", then "Enable Web Control" and specified a URL to block. I clicked "Finish" and test if that URL would be blocked and it wasn't. Fiddle around with the various check boxes and realised there was no blocking at all despite what I did. Is it just me? Googled…
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Unable To Contact The Upgrade Server
I'm using Bitdifender professonal 7.2 form a long time and form few days, it is not downloading virus definitions. when i go to Live update secton and click check, it says "UNABLE TO CONTACT THE UPDGRADE SERVER". but i havent change any internet setings and still I can browse internet form that pc and even can go to…
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Bit Defender Support
I purchased Bit Defender in October for 3 computers. It stopped working end of November. I've called and called, wrote so many e-mails till I've finally figured out that they don't care. I'll just chalk this one up as a BAD investment and go buy [removed]. I KNOW IT WORKS. You've been warned now, don't purchase Bit…
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Windows Startup Option
What is the purpose of the "load bitdefender at windows startup" option? I unchecked it (BitDefender antivirus 2009), but BitDefender still loads. I know others have seen this same behavior. So what does the option do? Is it just a broken option or does it do something not so obvious?
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[pending]bitdefender Total Security 2009 Scanner (help)
Hello, I need a little help here. Here are my problems : >When I do a full system scan for my computer, after scanning around 2,000 files, the number of files scanning per second becomes 0. I have also left my computer scanning all night. Unfortunately, when I woke up, the scan has elapsed 12 hours, and it only scanned…
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Stop Messenger Style Popups ?
Recently I have noticed a lot of messenger style pops happening during my web surfing. I guess this is what it as I don't and have never used messenger but basically what I mean is that I go to a webpage an a small window rises up in the lower right hand corner that has a little notification message in it which is actually…
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File Zone Net Zone
How can I stop displaying "File Zone Net Zone"on the desktop? I urgently need to discover how to make the display "file zone & net zone" dissapear or this could adversely effect the decision to purchase bitdefender as my client does not want this "file zone & net zone" on the desktop.
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Vsserv.exe Error
Every day my VIS 2009 will shut off and I get an error message saying... The Bitdefeder Security Service (vsserv.exe) is unavailable at the moment. Please restart your computer. If the problem persists, please contact the Bitdefender support team. Well..the problem is persisting. I get this error message every day. I do…
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Mozy And Bitdefender
When I upgraded to BitDefender Total Security 2009, I encountered serious problems keeping my pc running. After contacting support they recommended uninstalling Mozy back up service. I did so and found BitDefender and my pc working well again. BitDefender support hasn't responded about how to run the to products together.…
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Bd Internet 2009 Problems
Ok, few questions. I see people on here talking about a customer service phone line (whether it works or not, who knows). How do you find it? It's not on the website anywhere? I also can't find an e-mail and finally just guessed support@bd.com and struck gold there till they started ignoring me. Ok off my soapbox. It seems…
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Bdis 2009 Disabling My Internet Connection Sharing
I have two notebook, one act as a gateway to the internet and the other is a client. 1st computer connected to the internet using HSDPA Modem, and i connect the 2nd computer using ethernet cable...no hub/switch/router between them,..just a simple direct cable between 2 notebook. Here's the scheme : HSDPA Modem (internet)…
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My Bd Is 2008 Cannot Update
Hi there I cant update my version of bitdefender(internet security 2008). the update settings seem to be grayed out. i also tryed updating manually and also had no joy. i am running windows xp 64bit. please help!! i want updates!!!
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Error ?
i have the internet security trial and when installed everything was working fine untill i did the 2nd update now on startup i get a "could not acess dump file error" dont know if thats important or not and i cant get the main sceen to load up i searched the forums for a fix for both i found one that i have to do everytime…
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Can't Register With Bd
i have been trying to contact BD for a few days now and although i have a internet connection i can not register with BD. i have a few trojans on my system and the scan can not remove them. it says "not possible to remove". as a result i can get on the internet and can send emails but can not find a way to let BD know that…
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Udate Problems On Vista Ultiamt 64 Bit
I saw that others have the same Problem with BD 2009... I tryed to disabel the antivirus to make the windows update but no luck... Sometimes BD also uses a ridicules amount of resources with vsserv.exe... I don't just wana uninstall BD cause i bought a one jear lincens. Is there a fix to make it more Vista comtabel? Thanks…
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Bitdefender Internet Security...or Total Security?
This is not a problem, my Bitdefender Internet Security 2009 works pefectly, but... Today the program name has changed to BITDEFENDER TOTAL SECURITY 2009. I tried to restart the computer but the change has remained. Of course the program is Bitdefender Internet Security, I haven't the additional options of Total Security.…
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[pending]wow
well ive posted this one time before and noone knows whats goin on i contacted the customer support and still no help mainly cause the tools are missing .dll files......go figure huh? here it is one last time when i 1st boot up i get a error "could not extract dump" click ok and that problem goes away....not to big of a…
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[pending]bd Can Create A New System Account?
I download BD IS 2009 from http://download.bitdefender.com/windows/de...ty_2009_32b.exe. When I installed,I found a new system account named 'BitdefenderCommon'.The User Account on the control pannel hasn't this account. I can't enter and want to know whether it's normal?
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[pending]bd2009 Int Security Cannot Launch If You Click
I had download a trial version which is dated 11 November 2009. I then run the updates from bitdefender up grade web site and it was done successfully but just cannot launch the icon. If i right mouse click the task bar icon i can do the virus pattern upgrade and fixed the pending issues but just cannot launch using the…
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Bitdefender And Nprotect Gameguard Incompatible?
All right, from what I've read here, it appears that bitdefender's tech support isn't responding to some people. Now, I'm having a problem trying to run an online game called Soldier Front (sfront.ijji.com), as it uses a widely-known anti-cheat program known as nProtect Gameguard. From what I know bout this, gameguard…
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I Cannot Log On My Computer After I Repaired My Bd2209
I had repaired my BD 2009 I hit restart my computer, now i cannot log on my computer because i forgot my password , how can i fixe the problem?
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Bibitdefeder Is Now Considered Rouge Programby Microsoft
Bit defender is now thought of as a rouge program by micro soft This has occurred as of today The reason for this isthat bit defender support has becom pretty much non existant Its uninstallers do not work & program has alloowed may heur invader trogans to take over pcs Micro softs own P.C. secuity techs have spent many…
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Cannot Update. Need Help!
Mine BitDef is hosed. Please help. All was well for quite some time. And then update would not work. It still does not. The message is that I have 1 critical issue to fix, the update, but when I click on Fix and it finally tries to update, I get the Update Progress screen and no progress and a message saying: Update…
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Bit Defender Total Security 2009
URGENT CONCERN ATTENTION: BIT DEFENDER TECHNICAL SUPPORT SUBJECT: MS EXCEL AUTO CLOSE IN 2 TO 3 MINUTES. I PURCHASE BIT DEFENDER TOTAL SECURITY 2009 LAST WEEK AND I ALREADY INSTALLED TO MY COMPUTER. MY OS IS WINDOWS XP SP2. IT IS VERY IRRITATED TO ME WHEN EVER I OPEN MY MS EXCEL FILES AND STAND BY FOR 2 TO 3 MINUTES AND…
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Scaninng All The Files Not Exeption
I scaned my computer many times since i bought this BD Intrnet Security 2009, but always it gives this:[/u]Objects that were not scanned:Object Name Reason Final Status C:\Documents and Settings\All Users.WINDOWS\Application Data\Spybot - Search & Destroy\Recovery\MicrosoftWindowsSecurityCenterdisabled.zip=]sbRecovery.reg…
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Online Checkout Bitdefender Store Not Processing
I have tried 5 times to renew my subscription via checkout on the BitDefender Store using 2 different credit cards. All were denied stating could not be processed. I emailed Customer Service > Sales 3x. I got back 3 responses. Each identical stating could not verify payment and order not processed and card not charged.…