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MacWorld Review April 2018
I just read the MacWorld review of anti-virus products (April 2018 linked below) where BitDefender for the Mac got 1 Mouse (the lowest of all the Mac anti-virus/anti-malware reviews). Given past PCWorld and other reviews, I was wondering if anyone knows what accounts for the discrepancy between these reviews and whether…
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Change update frequency?
BD updates are taking up quite a bit of bandwidth. On the PC version, you can set it to only update virus definitions every 12 hours - how do I change that on my Mac?
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Malware warning keep coming ...
I have 2 users accounts on my Mac, when I am connected with my user, I keep getting the following popup with a Malware detection on the other user. I have restarted at least 20 time and it keeps coming. I actually have 2 questions: - How do I actually get rid of this - How can I find from which website it came or it is…
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Bitdefender is scanning local snapshots
After updating a MacBook Air to High Sierra, I noticed that BDLDaemon was running continuously, resulting in a significant CPU load. Using "lsof", I found that BDLDaemon was scanning files under: /Volumes/com.apple.timemachine.localsnapshots Bitdefender seems to be ignoring the preferences setting that instructs "Don't…
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Same Application.BitCoinMiner.ZV" message keeps popping up
Every couple of minutes I get a notification message on my IMac (attached) telling me that the "Application.BitCoinminer.ZV" virus has been deleted (SEE ATTACHMENT). Can anyone tell me what this means. Why does it keep popping up every few minutes. Can't believe i have several hundred of the same virus or that it…
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I can't uninstall Antivirus for Mac !
I 've been having issues with Bitdefender on my Mac, so I tried to uninstall and reinstall it. I've been at it for hours, trying all the different suggestions I've found online, and it just won't uninstall. During the reinstall, the wizard can't uninstall the current version. When I try the uninstaller alone it says…
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Safe Files suddenly an issue for Microsoft Applications
After working pretty well for a few months, Bitdefender suddenly stopped my Microsoft applications from working. A pop up appeared that said "Previously allowed Microsoft Database Daemon was blocked by Bitdefender Safe Files to access your protected files. What would you like to do?" I asked Bitdefender to CONTINUE…
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10-digit, disappearing Error code
The last several times I've woken up my system, an alert from BitDefender appears with a long error code and a message like "If this code persists, contact Support". However the alert disappears very quickly, so I'm unable to write down the error code or get a screen shot. Meanwhile, Antivirus for Mac says my Mac is safe.…
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BitDefender stopping Mac from shutting down
Has anyone found that BitDefender stops the Mac from shutting down on macOS Sierra? I did the upgrade to Sierra a couple of weeks ago, and also at the same time subscribed to BitDefender. However, now I'm finding that the Mac doesn't always shut down - it sometimes sits with a blank dark screen (but you can see that it's…
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In depth analysis stops immediately
I am using Bitdefender Virus Scanner Plus Version 3.10 (3.10.10629) on Mac OS High Sierra 10.13.1 (17B48), purchased on the App Store. When I click on "in depth analysis" the scan stops immediately and announces that no malware has been detected. It does not scan a single file! Only the personalized scan does something.
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BDCoreIssues using 100-120% of CPU
Need this fixed immediately, BDCoreIssues is flaying my CPU, fan is running at 100% and it never stops. I have had to uninstall Bitdefender to save my laptop from lighting on fire. Refund me or send a fix now.
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Thank you Bitdefender!
Hi, Just wanted to stop by and say thank you Bitdefender for stopping (and deleting) three attempts of Application.BitCoinMiner.SX from infecting my MacBook Pro. This is the first time I can recall in almost eight years of using a Mac that I ever had any type of virus/trojan etc... try to infect my Mac. And thanks to…
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Cannot edit my profile on the forums
Hi, Sorry if this is the wrong place to post this question. When I go to Account Settings here on this forum and then try to edit my profile I get a pop up that says I am not allowed to edit this profile. Not sure why since it is my profile and I am logged in to it correctly. How do I fix this? Thanks Jim
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Mac is unprotected after reboot
When I reboot our Mac, Bitdefender sometimes shows "No user registered" and "Your Mac is not protected". I have to log in to Bitdefender Central, and then provide an administrator's name and password so that Bitdefender can make changes to my system. Has anyone else run into this problem? Going through this login procedure…
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Bitdefender keeps blocking an application
Trying to run Civ V (via Steam), but bitdefender keeps blocking it. When I change it to "allowed" in manage applications, Bitdefender changes it to blocked every time I try to run the game. Turning off safe files also doesn't stop it from blocking the game.
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Won't Stop Scanning Since OS Upgrade
Since upgrading my iMac to OS X 10.13 High Sierra, BitDefender will not stop "Scannning in Background". BDLDaemon is consuming from 70% to 100% of CPU resources. I have tried the following without success: 1. Uninstalled Bitdefender (including the folders left behind by the uninstaller). 2. Removed the iMac from my account…
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FreddieP
I just want to cancel my Antivirus for Mac but despite many emails to Bitdefender I have not had any positive response.
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Exclusions Tab
Hi, I have two MacBook Pros, mine and my Wife's. Mine has macOS Sierra and my wife's Mac has El Capitan. 1. Under Preferences in the Exclusions Tab my Mac has a folder with the path /private/tmp/com.bitdefender.dmg. Hers does not have any exclusions. Is this normal or should her Mac also have this exclusion? And if so…
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Fixing BDLDaemon High CPU Usage in High Sierra
Please read directions carefully before proceeding!!! If you find any mistakes in this procedure, please correct it for everyone else. I tried my best to make sure this is easy to follow. I, like everyone else here, had a lot of problems with BDLDaemon using about 80% to 100% of my CPU, and slowing down the my system…
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Unable to Uninstall Antivirus for Mac
I've been having issues with Bitdefender on my Mac, so I tried to uninstall and reinstall it. I've been at it for hours, trying all the different suggestions I've found online, and it just won't uninstall. During the reinstall, the wizard can't uninstall the current version. When I try the uninstaller alone it says…
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Deleting Malwarebytes Upgrade Popup Problem
I used the free, no trial Mac Malwarebytes 1.--- for about 4 weeks then the popup to upgrade to 3.0 started. I had questions about 3.O so I started an email conversation with support. When I tried to use the uninstall button in the help menu by Malwarebytes at screen top it was grayed out soI had no choice but to use…
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BDLDaemon consuming 97% CPU
Since the upgrade to macOS 10.12.1 on my Mac Server the BDLDaemon consumes between 70 and 99 % CPU. This happens since the last macOS upgrade. On my two other Macs with the same macOS (but not servers) this does not occur. IS there anything I can do to get the CPU time for the BDLDaemon back to normal? Thanks.
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Safe Files
Hi, I have been using Bitdefender for Mac since last year. I am about to renew and noticed on the Bitdefender website that Bitdefender for Mac has a new feature called Safe Files. I do not see that feature in the Bitdefender I am running and was wondering how to get it? Do I have to un-install then download the newest…
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2 Windows and 1 Mac
I have 2 PCs in the house and my wife uses a Mac, can I use 1 of the 3 device keys for her computer or do I have to make two purchases?
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Purchased Antivirus for Mac. Not received Activation code.
I bought Antivirus for Mac via Order # 1933 at the website https://bitdefender.in. Completed the payment but one day has gone and have not received activation code as yet. Have already raised a problem ticket 2017090509540001. Attaching the payment Invoice. Bitdefender Payment.pdf
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Suggestion: Stop Auto-Scanning External HDDs
It seems that BitDefender for Mac automatically scans all new files, including those on external HDDs. Whenever I plug in an external HDD, BitDefender starts scanning files on the external HDD (as shown by its icon at task bar). I cannot "safely eject" the external HDD until BitDefender stops scanning, which may well take…
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Making computer slower?
does anyone else notice their computer a lot slower since downloading bitdefender?
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Error (-11).
I have encountered this. An earlier thread said Bitdefender had fixed in several months ago.
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xprotect
Does bitdefender for mac disable/block xprotect or do they just work independently? Also, where do deleted virus/malware go when bitdefender automatically detects them? Do they get put in a certain quarantine folder or are they deleted completely off the system?Thanks
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Constant message asking if an application should be allowed to safe files
I have added the application already as "allowed". Yet I keep constantly getting that message asking if I want to continue allowing it... it became so annoying, that I had turn off auto-pilot... is this normal behavior? The application in question is: /usr/loca/git/bin/git Pretty standard developer tool.. which was…