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Firewall in Bitdefender?
I have read that Bitdefender for Mac has a built-in firewall. Can I turn off the firewall built into Mac OS X Sierra? Or must both be turned on?
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High CPU usage for BDCoreIssues back again
It looks like the high CPU usage for BDCoreIssues is back, it was running at 100% all night. Running version 5.2.1.1.
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Traffic Light on Safari
I'm using the Mac version of BitDefender 2017. When I use Firefox the traffic light displays as green/red in the toolbar. In Safari, the traffic light shows, but without any colour. I have to click on the traffic light to determine whether or not the site is safe. Any ideas on fixing this? Tom
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Update error 613
Cannot update. Error code (613)
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Is the "Welcome to Bitdefender!" email legitimate?
Shortly after setting up BitDefender on my Mac, I got an email with the subject "Welcome to Bitdefender!" from no_reply@info.bitdefender.com . The email reads as follows: Quote Hi there, We're almost done. At Bitdefender, we are all about safety. You just need to verify your Bitdefender Central account, and you are good to…
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BDLDaemon using huge amount of RAM/CPU
From Activity Monitor I see that BDLDaemon constantly eats 100% of CPU and 100 Energy Units. It does back off somewhat when I'm in an application like photos or iMovie. But when I'm not in any application other than Activity Monitor BDLDaemon runs crazy high and drains my battery. I get three hours of life running BD, if I…
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[Fixed] Bdldaemon Eat Most Cpu Process
Hi, As the title says, I don't know what happened with Bitdefender. Please take a look to the screenshot Is there any settings to be configured, my macbook pro is so hot right now.
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Issue with Refund
Hi, While buying Bitdefender for MaC at the last step after buying the software I accidentally clicked to buy an additional product which is . 1 x Bitdefender Install &; SetUp for Mac - 1 intervention (Order #: 59424873 ) I raised a ticket for the same with your support – Ticket Number 2017050715550005 on May 7th 2017. I…
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Log files in AV for Mac
Hello, I am looking for log files in the Mac version of BitDefender that show detailed information concerning scans and threat finds - do these exist? I found some logs in /Library/Logs but all they contain is information about the agent - nothing at all about the scans, scanned locations, threats, actions taken, etc.…
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Threats not found using Quick or Full scan
Hello, I am testing BitDefender AV for Mac using some known infected files harvested from a variety of locations. These threats are found when I perform a custom scan however they are not found when using Full or Quick scan. Any idea on why this would occur? I also checked to see if the locations used for Full or Quick…
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How To Stop Update Notices?
Is there a way to configure BitDefender AntiVirus for Mac (version 4.0.2) so that automatic updates take place "without" the updates being announced with pop-up windows and a sound. If so, how can this configuration take place? Thanks.
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Error 1018
Hey guys, My copy of Bitdefender has been running smoothly for ages. I went to run an update tonight before a scan and now i'm receiving Error 1018? After browsing a bit online, people recommend changing the update server? However, this appears not to be possible on the mac version. Any help would be appreciated Thanks!
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Error 1073741824 After Renewing Bitdefender
I renewed my bit defender subscription a few days ago and have been getting an error message every time bit defender tries to update (error -1073741824). I opened the main window open and tried to Update Virus Data Base but it either gives me the error or just says that it is up to date. Thanks, Tajinder
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Bitdefender for Mac Uninstalling itself
Okay everyone. I was finally able to get Bitdefender for Mac reinstalled the other day after using the uninstaller in the utilities section. Now, one day later, the Bitdefender program does not show up on startup and does not even show up when going to Launchpad; it's like it was never installed. What gives? I wonder if…
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Launch Bitdefender Hidden
Bitdefender Antivirus for Mac launches on startup with the interface for a little while visible. Then the interface hides. Why is this interface not only visible if you need it, this looks choppy. I think also unnecessarily. Please improve this software.
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Large bundle size
Hi there, I've been a Bitdefender for Mac user for years. In an effort to clear some disc space I recently scanned for large files, and discovered that the Bitdefender antivirus.bundle file is 75.6GB! Is this normal, as it seems unusually large to me, especially when the user guide recommends having at least 400MB free,…
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Unable to uninstall Bitdefender
Hello all, My bitdefender trial has just expired and i would like to unistall the program problem is when i run the "bitdefender unistaller" it gives me "an unexpected error has occured" How to i fix this cause bitdefender is useless atm and i do not want to buy another license
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Ability to setup scheduled scans in Mac client
Hi I have been using BitDefender for Mac for a few days and so far I am very positive about it. Its not hogging resources and have a very simplistic and a intuitive UI. However one feature I was amazed to find lacking is the ability to run scheduled scans. Is this a feature that is in your pipeline to be implemented in a…
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Device limit exceeded
Hi. I bought and installed Bitdefender some time ago, but something went wrong, and I could not activate my license, because in Bitdefender Central it said: "Device limit exceeded." Can someone help me activate my product?
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What Is Difference Between Virus Scan Plus And 2016 Mac Version
I am using paid version of bitdefender from app store called virus scan plus. Bitdefender has version 2016 on their website – what are the differences? Thanks,
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What is this "Time Machine Protection" message?
I got this kind of messages on my macOS notification center. What does this mean? Quote Time Machine Protection /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdwo... BTW: when I click this notification, bitdefender application is invoked, but I can't find any…
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Bitdefender Mac
Why do i keep seeing this? - http://d.pr/i/2ryH
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Update error on mac
Hi I am using the product "Bitdefender Antivirus for Mac" Version 5.2.1.1. It's a part of a 30 day trial of Bitdefender Total Security 2017. I am planning on purchasing this product if everything is satisfactory. I have this problem: When I try to update antivirus signatures, the update fail and I get the error: "Error…
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Error (-11) preventing update
I have a subscription for Bitdefender for Mac. As of today, my programme has stopped updating, and has been giving "Error (-11)" each time. It tells me to contact support, but that's not very helpful because the support email and chat functions on the Bitdefender website don't appear to work properly!
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Bitdefender causing Time Machine Failure?
Hi, I installed Bitdefender a few days ago.. My network TM backup reported that it was corrupt and needed to be re-created. I setup a wired connect and began a new backup. After about 120gb, or 1 hr... it failed. I jumped through a ton of mac hoops, formatting TM drive, reinstalling the OS, resetting SMC. PRAM, no…
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Bitdefender installer annoying pop up
Hello, I installed Bitdefender Total Security 2017 on my windows and everything worked perfectly. But when I installed the bitdefender Total Security 2017 on my Mac, a problem occured. Bitdefender is installed, but there is a pop-up message from bitdefender installer that won't go away: I tried 2 things: 1) to uninstall…
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BitDefenderInstaller always open!
Hi, I recently did a clean install of MacOSX Sierra (10.12) and I'm encountering the following problem with my BitDefender Antivirus for Mac 2016 (5.0.1.23) installation : The anti-virus seems to work fine but since the installation, the BitDefenderInstaller app is always open (see screenshot below). Every time I quit this…
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Bitfinder Antivirus for mac ( free version)
I am using the mac up to date osx and trying out Bitdefender Antivirus for Mac version 5.2.0.4 (1997-2016).(free version) I am considering updating within the 30 day period. If I choose to stay with anti virus, can I download and install the new version or do I have to remove the old one first.? I am also thinking about…
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Bitdefender not scanning files
I downloaded the trial version of Bitdefender For Mac. It does not scan anything besides backup content (when I uncheck “don’t scan content in backups” under Preferences -> Protection). Otherwise, when I do a scan (quick, full, or custom), it indicates that 0 files were scanned. “No threats were found” “0 Scanned files.”…
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Antivirus for mac - heavy RAM usage
Hi there - I'm a new bitdefender user and just installed the latest version of antivirus for mac on my mac, running el capitan. I'm noticing in the activity monitor that -- with Bitdefender running or not -- a process called BDLDaemon is typically occupying between 700-800 MB of RAM, at any given time. Is there a setting…