-
Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
-
Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
-
Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
-
Bitdefender and Scuderia Ferrari HP Partnership extension celebrated in style
On Thursday, November 6th, Bitdefender celebrated a remarkable milestone: 24 years of innovation, protection, and technological excellence. Just one day later, the party continued as the company unveiled the Ferrari SF-23 car right in front of its Bucharest headquarters, marking the official extension of its multi-year…
-
Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
-
Introducing GravityZone Security Data Lake – SIEM done right
Cyber threats are evolving faster than ever. Yet many organizations are still relying on legacy SIEM tools that cost more, store less, and struggle to correlate across disparate systems. That’s why we’re excited to launch Bitdefender GravityZone Security Data Lake – our next-gen solution that blends the best of SIEM and…
-
The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
-
Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
-
The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
-
Infected M2 SSD?
My brother-in-law got duped into allowing online access to his Windows 11 laptop with BD Premium Security on it. They got some banking info and attempted a couple of Amazon gift card purchases but those efforts were thwarted. The perpetrator changed the login pins and basically locked them out of the machine. I could wipe…
-
bought ultimate edition but i see on user interface i have total edition
good day ihave bought bitdefender utlimate edition but on user interce on windows or my phone i get total edition please note that ibought it from offical bitdefender website if possible send me offical email for custmorer service or chat web page if possible regards
-
Bitdifender can scan and find the viruses that you can get via memory stick?
I'm a dj and a lot of clients are comming to the dj booth with memory stick with viruses. Will bitdifender can help me with fast scanning without doing damage to the other files on memory stick?
-
Is the cdn.mginfra.online website dangerous?
Hi, I use Bitdefender Internet Security, build 27.0.55.296. When I download emails, I always receive a notification about a phishing attempt from the site "cdn.mginfra.online." I read online that the CND provider can reduce the delay in loading website content. Can it be included in the exceptions?
-
Call blocking/scams?
Hi there, Could someone run through the Bitdefender Call Blocking tool. How does it work? For example if my friend or a work colleague calls me and has their phone set so their number is not announced or I don't have their number stored in the contacts on my phone will Bitdefender block this number? Thanks Steve
-
Bitdefender Launches Global Campaign to Combat AI-Driven Scams Targeting Families
Bitdefender has launched a bold awareness campaign called “They Wear Our Faces” to shine light on how AI-driven fraud is evolving, and how it’s turning trust into a weapon. Scammers are now cloning voices, mimicking faces, and impersonating loved ones to exploit emotional bonds and urgency. What once required complex tools…
-
BITDEFENDER SUCKS
****** THIS ****** SOFTWARE
-
[BUG] Bitdefender Free Version causes FC25/FC26 EA Games to crash
Hello, I’m encountering a reproducible issue when using Bitdefender Free together with the games EA Sports FC25 and FC26. Issue Description When Real-Time Protection is enabled, the game crashes during the initial loading screen (right before the main menu). As soon as I disable Real-Time Protection, the game launches…
-
my Bitdefender VPN disconnects and reconnects at minutes intervals, why?????
-
Mac folders in Outlook cant delete
I have already disabled the mail protection from Bitdefenfer on Mac but the folders stil remain. How can I delete these folders in a Mac Outlook Gmail account.
-
Bitdefender subscription price for 5 units
I love Bitdefender. Even though I want logs, see whats going on, I have to admit bitdefender does what most people think MAC OS does automaticly ;). Each year I need to bargain to get the discount aprox 40 euro for 1 year subscription for 5 units. Make it the main price, and discount by adding services if people have to…
-
How about integrating Windows Hello to the Password Manager for easier and convenient log-in?
I think, in my opinion, integrating the WINDOWS HELLO feature to log into the BIT-DEFENDER PASSWORD MANAGER, would make the log-in process much faster and easier for repeated log-in attempts in a workflow, ain't it?
-
Install ultimate over a total security wont work
Im renewing my subscription of Total security with Ultimate Security and when i run the install file it wont progress thru to the install page just disappears and reverts back to the normal back to windows page
-
Suspicious file appears from yesterday when I open mozilla firefox.
Hello, my name is Dimitris and I have pc with windows 11 and bitdefender total security installed and fully updated. Since yesterday when I open mozilla firefox and file on desktop appears with the name bd_config.cfg. I wonder whether my pc is infected with a virus or malware? Best Regards *Edited by @Gjoksi "Posting…
-
Why does Bitdefender block Walmart Spark Driver App?
Bitdefender has to be paused in order for me to login to the app. I don’t want to have to turn turn off or pause Bitdefender to use the app. Has anyone else experienced this issue? The Walmart Spark Driver app is in the Apple Store.
-
Cancelation how long before getting an answer?
II have cancelled my subscription more than 72 hours ago, but upto now I haven't received a confirmation. How long can this take?
-
Misleading Bitdefender price
The Price of Bitdefender Ultimate Security shows price 3499 Rs on their official website: https://www.bitdefender.com/en-in/consumer/ultimate-security When you click Buy > redirected to Bitdefender 2checkout website (still shows 3499 Rs) But, on the last 'confirmation and payment' page it shows 5034.74 Rs // $55.98. So, do…
-
Blocked country codes on Call Blocking removes itself
Good Day everyone, I have been monitoring and noticing that whenever I try to add country code to the list of call blocking, the country code is there for a while and after say 1-2 hours, when you check back, the country code is missing from the lists from the BMS for android. So far I have tried reinstalling the…
-
Cloud XDR Dashboard issues after recent update – incomplete or partially loaded panels
Hello, Since the most recent Bitdefender GravityZone / XDR Cloud update, I have been experiencing instability and inconsistent loading behavior in the Cloud Dashboard. More specifically: Several dashboard panels are not loading completely Some widgets appear partially rendered or missing data The interface occasionally…
-
Where can i block email spam especially from a domain.
When I first installed Bitdefender years ago there was an area, possibly in the firewall where i could block email domains that were spaming me, cannot seem to find that now.
-
HSBC App Blocking Bitdefender
Recently my HSBC banking app will not open saying that I have to remove Bitdefender as its a security risk to the app. Any solution?
-
Sudden Blocking Alerts
My apologies about my last post of the same heading, I hit the wrong key. In the last 2 days I have been getting numerous alerts about blocked suspicious connections that were relying on an untrusted certificate to wpad. This has referenced both chrome and msedge. I have no other information and do not know if I should…
-
Inquiry regarding high resource consumption during testing and future improvements.
Greetings to the experts at Bitdefender! I am a user of your Total Security product. I've noticed a significant increase in system resource consumption (CPU/RAM), causing a noticeable slowdown during system scans. Please explain the cause of this slowdown and how I can minimize its impact using the current settings. I…
-
Refund
Hi! I purchased a subscription, but after making the payment on your page I didn't receive a confirmation message. It kept asking me to enter the payment details again, so I assumed the payment hadn't been processed. The money wasn't withdrawn for the transaction in the bank's app either. So I purchased the subscription…
-
Update stops at 90%
Well its back. When I go to the right hand corner and right click on Bit Defender and select Update, it goes to 90% and stops. If I cancel the update all of Bit Defender shuts down. When I reboot and try to do the update again it says Threat Information Update 0.00 & Product Update 0.00. If I continue it stops at 90%…
-
Slowly takes RAM from my Windows 11 via bdservicehost until the computer freezes
Avoid Bitdefender, as it's acting up. It slowly consumes RAM from my Windows 11 through bdservicehost until the computer freezes and crashes. I have a 16GB machine, and it will take about an hour. According to Bitdefender: "Thank you for your patience, and please accept my apologies for any frustration we might have…
-
Bitdefender makes Windows start in Recovery Mode
Hello. I have an issue with the latest version of Bitdefender. Ever since it updated not so long ago, it has been booting my desktop into recovery mode whenever I turn it on. I am certain it's an issue to do with Rescue Environment. I narrowed this issue down to BitDefender because I only installed it on my computer…
-
Network Whitelisting
What I would like to see as a feature is the ability to whitelist any Wi-Fi network. For instance, if you are at your home network or your office network, the VPN does not activate. However, once you do change network or go to mobile internet data, the VPN kicks in automatically. Ideally, if you can set up your own…
-
New Bitdefender Total Security Activation did not extend existing subscription
Hello, I currently have an active Bitdefender Total Security subscription that expires on 27 December. On 3 December, I purchased the same Bitdefender Total Security subscription with the intention of extending my existing subscription period. However, after activating the new code, my Bitdefender Central account shows the…