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GIVEAWAY: Innovator's Quest - Join the Ultimate Challenge for Creative Thinkers
Calling all creative minds in the Bitdefender Community! We are excited to announce the Innovator's Quest – a contest designed to harness the power of innovation and insight from our community to drive the future of cybersecurity. 💡🔒 How to Participate Register in the Bitdefender Expert Community using your Central…
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Black Friday scams to watch out for in 2024: How fake shopping sites are out to steal your cash
The 2024 Black Friday is just around the corner, and millions of people are preparing to snag what they hope will be the best deals of the year. But lurking behind the excitement of discounts and shopping frenzies are scammers waiting to take advantage of unsuspecting consumers. Fake online shopping sites have become a…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD and @Mike_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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[Ended] Tech Talk with ZONEofTECH: Join the AMA and Get Your Tech Questions Answered!
Dear Bitdefender Community, We are thrilled to announce a special ‘Ask Me Anything’ session featuring none other than ZONEofTECH, one of the top influencers in the tech world! With over 10 years of experience in the field, ZONEofTECH is known for their expert insights, in-depth reviews, and exciting coverage of…
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Welcome to Our New Anti-Scam Campaign: Let’s Fight Fraud Together
Online scams pose a bigger threat than ever. In the past few years alone, these attacks have grown in both number and complexity, with official reports indicating billions of dollars are lost annually to cyber crooks. The Better Business Bureau (BBB) reported that victims in the United States lost nearly $10 billion to…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Could you suggest me some websites or apps to perform a Isn't search ?
I'm thinking of doing an Osint search to see what I can find about my data online, could you suggest the best way to do it? Searching online I found this site: https://www.osint.industries, however Bitdefender mobile blocks it, what do you think? Is it safe in your opinion? Do you have any other sites or software to…
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Where is the Vault located and how to access it. 2024
I am new to Bitdefender and used FireFox (Windows 11) to set up Password Protection. I find all the legacy password and accounts still in Firefox Passwords but cannot find the new ones that are generated with Bitdefender. Please help and keep in simple for a new user. Thanks
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Issues with Exceptions
I have several exceptions added into the online threat prevention and generally these work ok. However I am running into real problems with exceptions not been adhered to when accessed via applications. In this case, I am using JDownloader to download a file from Rosefile.net; files from here come from a number of…
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Need help (or at least explanation) of quarantined file restore failure
BitDefender incorrectly identified a file as a threat and quarantined it. When I try to restore the file BD says "Failed to find the specified path" and tells me to "Choose another path". The quarantine record is a combination of Registry and file system paths that I don't understand, but I've verified that both the…
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New Here.... Verifone will not send link or allow me to login?
I have tried to login in to verifone to prevent autorenewal - since will be getting new computer then and will be starting fresh. Also tried to login to verifone to see my account but says not valid, yet it is…. been waiting for link says will send to me email, but never does…….. I feel this is happening on purpose. Also…
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GIVEAWAY: Innovator's Quest - Join the Ultimate Challenge for Creative Thinkers
Hi there ! i could not find a way to write in this category so plz guide me to do so , and i ve chosen the right option then plz mention it.thx All of the above The offline installer of Bitdefender Total Security should be available & highlighted in the download options on bitdefedner's website. Here is Why : i got hell of…
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Modem Hit By Vpn + Suspected Virus Attack
Hi ! I Need Your Urgent Help plz respond asap. " a few days ago i was connected to the internet through bitdefender vpn ( double hop ) , i forgot to switch off the vpn before shutting down my pc, when i restarted the pc it stopped my internet connection, i thought that it's happening cuz of the kill switch , i disabled the…
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AV Settings (Windows) can be able to be uploaded or synchronized???
Hi bitches. I have installed Bitdefender : Total Security recently, and setting up configs, so the question is: the settings can be able to be uploaded or synchronized? because, it´s possible I'll executing a complete format or replacing ssd and I would like keep my configs. P.D I fall on laziness to configure them again…
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Am I Managing Exceptions Correctly?
I am using BitDefender Total Security on Windows 10 Pro. I go to Protection Features > Antivirus, then click on the Settings tab, and finally on the Manage Exceptions link. I have several external backup drives (USB) on which I keep a variety of folders and files that are backed up from my daily work in Documents, etc. or…
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Extremely Bad Support from Bitdefender
Never really had a problem with the product until you needed help and the support is so bad! The support is typically non-existent and the support staff is extremely rude and obnoxious. How do you file a complaint?
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Unable to update billing address in Bitdefender central
Hi everyone, When updating my payment details in central I noticed my billing address was set to the wrong country for some reason. I then changed it to the correct country but when I log out of central and then log back in it is again set to the wrong country. I've submitted a ticket to support.
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Bitdefender version update failing, serious issue
Hi everyone, My bitdefender tried to update to the newer version, the icon of bitdefender then disappears like it always does with a version update but then doesn't reappear. After reboot bitdefender is loaded again at start but then after 15 minutes it tries to update the version again and again fails. In the "info" it…
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Anyone with Memory issues with latest Product - 7.9.10.392?
We are seeing massive Memory leaks on EPSecurityService.exe? Anyone else?
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Where do I find archived notices from DARK web
Over the weekend, I received several data breaches that put my ID on the Dark web. As I went through and dealth with each one, I archived the notices. I would like to find and review one.
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The Bitdefender alerts WhatsApp scam messages. But how does one find and delete it in WhatsApp?
The Bitdefender message for the alert shows some gobblydook which a lay user can not understand. Simplest would be if Bitdefender could permit user to click on the message which would then invoke WhatsApp (or the relevant other App) and open up the offending message so that the user can delete it.
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Licensing of mobile devices (Central App)
I don't want to use antivirus on my iPhone, but I would like to be able to access and manage Bitdefender Central via the Central app. I've noticed that as soon as I log into the Central app with my iPhone, the iPhone is shown as a vulnerable device in the Central overview. It is also the case that the iPhone is then…
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Version Numbers in Bitdefender Central
It would be incredibly helpful if the Bitdefender Central Dashboard, specifically within the device overview section, displayed the currently installed version of the Bitdefender Client for each connected device. This feature would allow users to quickly review the software status of their devices and ensure that all…
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Exceptions still not allowing me to run....
I am trying to run a program that I trust. Even after adding exceptions (folder AND exe), the program no longer runs. Without BD, the program runs. With BD installed, no running. How can I regain access to this program? The program is from here: https://www.polar-electric.com/Morse/MRP40-EN/
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Bitdefender Antivirus Plus Profiles Messes Up With Power Plan Settings
So recently I had my Lenovo Legion laptop reinstalled with Windows 10 and after using it for a day or 2 I noticed that my laptop's power plan settings wouldn't let me change my screen timeout settings along with some other options as well (like changing my fan settings). Everytime I would set the screen timeout to any…
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Will Bitdefender antivirus software protect me from Malware and Ransomware?
I'm thinking of purchasing Bitdefender instead of renewing Norton for my Window laptop but can you please answer this quesion?
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Android phone can't print to Wi-Fi network Epson printer
Help! My son installed on my phone and laptop. Laptop works and prints fine but Android phone can't print to the printer. How do I enable printer?
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Is this normal?
Hi there, first time bitdefender user here, When I try to open Bitdefender from the taskbar it doesnt open but when I go into the search bar it opens from there
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recovery scam sites
Hi, Here are some recovery scam sites ( offering fake money recovery / fake charge-back to victims of scams also known as 'reloading scam', 'advance fee fraud', 'recovery room scam' ): https://alspklaimz.tech https://blockchainchargeback.co.uk https://cncforensic.tech https://codenova.tech https://cryptocreek.tech…
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Bit Defender VPN Not Registering
I have a account which has 2 premium VPN slots left, but cannot install VPN on my son's computer (W11). I have sent the link to him numerous times, installed, uninstalled. Is this a bug?
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What's the difference between "product password" vs "master password" vs "bitdefender password"?
Being new to Bitdefender, having joined after the 2024 Kaspersky "purge", I'm getting a bit confused about which password the various faces of BitDefender are asking me for as I navigate this new BitDefender world where things that were automatic/already setup/passwords were saved/etc. have now been reset due to the switch…
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How can I turn off master password for Bitdefender Password manager every time I restart?
I'm in a secure location so I don't want to have to enter a lengthy master password to Bitdefender every time I restart my computer.
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my vpn is not connecting
I can not get my vpn to connect. It has been over 30 minutes
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Bitdefender behavior during update
Hello, Bitdefender recently carried out a version update. It was uninstalled and reinstalled without any information. I was surprised that the Bitdefender icon in the tray had disappeared. Is this normal behavior? Does that mean that I am not protected for the moment during the update? Why am I not asked to restart in…
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how do I remove scumbags from my network, phone and rooted software?
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Bidefender password manager and website icon
Hi I recently moved from Kaspersky to Bitdefender, and if it took me a while to get more familiar with Bitdefender. There is something that i still don't get how to fix. I've got like 200 diffrent passwords to connect to different websites, apps …., when with Kaspersky i got an icon assigned to most of my password…